In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... See more
Company replied
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In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... See more
Company replied
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... See more
Company replied
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
Company replied
Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
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Honest helpful advice from David and good prices for quality ji fi equipment.

Reply from Richer Sounds - Sheffield
Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for this kind of thing

Reply from Richer Sounds - Sheffield
Spoke to Geoff on the phone to make sure the items were in stock. This was checked and verified. Said I’d be along later that day and the items were ready to be picked up. All very straightforward and easy.

Reply from Richer Sounds - Sheffield
Friendly and helpful staff who are very knowledgeable .Prompt delivery of item purchased.

Reply from Richer Sounds - Sheffield
Really friendly staff who were very helpful great products at great prices. Delivered the following day as promised! Well done

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield
Excellent as always. So few companies truly get customer service right but these guys do it consistently.

Reply from Richer Sounds - Sheffield
No problems at all in purchasing my TV online from Richer Sounds.
The adverts showed members of Sheffield staff who would be willing to assist me if problems arise.
On receipt of my LG tv, I had difficulty setting it up.
I used the 0333 telephone line and was put through, disappointingly, to an LG helpline. Not the friendly local staff willing to assist me!
At the age of 84 modern technology isn’t always easy to grasp.
A local sympathetic ear would have been reassuring instead of a foreign lady I had difficulty understanding, though helpful.
Since, Richer Sounds contacted me and couldn’t apologise enough for the problems I had.
Each time I’ve spoken with their agents, they have always sought to help - and they certainly have.
I would never hesitate in purchasing from this company in the future.
The main problem was my misunderstanding of the TV setup (age eh!).
Their main task is making sure the customer is always happy - and I am.
Thanks Tom and Theo at Richer Sounds.

Reply from Richer Sounds - Sheffield
Really helpful bought a Wiim amp and it’s v good , spoke with these on the phone and helped so much .. best shop for audio by a mile 👌

Reply from Richer Sounds - Sheffield
Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed research, I went with the 6” Argon Malmo subwoofer.
I happily returned to Richer Sounds (Sheffield) as my initial experience with them was certainly 5*. Once again they did not disappoint.
Excellent service, sound advice, competitive price all combined with super fast delivery that has, once again, made me a very happy customer and perfectly satisfied with the results of the enhancement to my system.
Highly recommended, thank you!

Reply from Richer Sounds - Sheffield
Friendly and knowledgeable staff, good prices, well organised shop displays.

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield
Fast delivery of item to store. Easy collection. Very pleased with my purchase.

Reply from Richer Sounds - Sheffield
Values customers and delivers excellent support to assist customers to select the best buy product .

Reply from Richer Sounds - Sheffield

Reply from Richer Sounds - Sheffield
Excellent service and price. Product turned up for in-store collection the next morning as advised.

Reply from Richer Sounds - Sheffield
Friendly helpful advice from staff and after sales support

Reply from Richer Sounds - Sheffield
I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.

Reply from Richer Sounds - Sheffield
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was superb, setting up all of the apps and giving us great tips on how to get the best from our new TV.

Reply from Richer Sounds - Sheffield
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