Richer Sounds - Sheffield Reviews 

Polite, helpful, knew his stuff. Richer Sounds 6 year warranty worked well for us - about 6 weeks before the end of it, our tv developed a fault that wasn't repairable, so we had money from the warranty to put towards a new tv from Richer Sounds. Very pleased with this service!

Knowledge staff

Great service from start to finish . My 4th purchase from the same shop .

Prompt polite and efficient service.
Dealt with the purchase brilliantly
I was calling from East Yorkshire as the item I wanted was out of stock locally but Olli dealt with my transaction perfectly. The item was located and shipping arranged within a handful of minutes.
My purchase arrived as scheduled and was delivered with great care and courtesy.

I went to Sheffield looking for a music streamer.
I asked for advice although I had an idea of which one I wanted.
Not in stock but it arrived the following day as promised.
It's a great product.

I recently bought a Cd player but had a issue with quite early on.
I took it back and it was exchanged with no quibble.
Staff at Sheffield really nice, helpful and knowledgeable.
Would recommend

Although I have not set up my Samsung HW Q990F just yet, the buying experience and price were excellent. Also the delivery company you use, BJS,
were prompt, friendly and very polite.
I used the Sheffield Branch where I spoke to Alex.
Stephen Caborn

Very good price and very good service

Friendly and professional service before and after, my son recommended you, as he'd purchased a TV from you before, thank you,

Great service. Good product. Even when you accidentally install the mount upside down, it didn’t take long to remove the 4 bolts and turn the tv bracket round. Tv now firmly secured to the wall.

The staff at the sheffield broomhill branch looked after us , listened and help !
It was the manager who dealt with us and he was a friendly helpful bloke !!

Always very helpful and accommodating. Particularly appreciated the help from Olli and the post sales help over the phone from one of his colleagues.

Great and speedy service, can't fault the guys in Sheffield in particular Ollie and Geoff, fantastic customer service. Highly recommmend, thank you very much!

Easy to order online and TV was ready to collect the next day. Staff in shop very helpful.

Great service, help and advice. Stuart was very sympathetic to an issue with my hi-fi purchase. The equipment was replaced without any fuss. I also purchased a subwoofer.
All is working to my satisfaction. Thanks very much!

Wonderful service. Very efficient help when choosing
My TV. With help I made my choice on Sunday
TV delivered on Monday. Thank you

Ollie was excellent at helping me to choose the right components to my new hifi.

I always use Richer sounds and they are really helpful and the prices are extremely competitive.
My last purchase was an Ortofon Concorde Blue, I went into my local branch and as usual the members of staff were friendly and helpful, I enquired about the stylus and was advised this particular product was designed for DJ’s for scratching, I was a little confused based on my research on the manufactures site and was offered a few alternatives but didn’t make a purchase due to my confusion,

I emailed Ortofon with the advice I’d been given by the store and they said the information given by the sales person at Richer Sounds was incorrect and the Concorde Bluewas the correct choice.

After I received confirmation I ordered the stylus online from Richer Sounds and it arrived in time, I fitted it and it’s amazing, I’m not blaming the gentleman in store as they can’t know everything, my advice is if in doubt e mail the manufacturers.

They almost lost a sale

After sorting through OLED tv's on line and getting close to te one for me noticed that Richer Sounds seemed to have all the best prices and the bonus of a 6 year warranty included in the price. Always been happy with Richer Sounds on previous purchases so decided to go there and have a look at the TVs I was considering in the flesh. As soon as I walked in I saw which one I would be buying which was the same make as the one that had just gone faulty after 8-9 years solid service.The shop guy did not hassle me just answered all my queries and told me about free next day delivery which was ideal so I got my wallet out. Everything went great with delivery and TV is as good as it looked in the shop. Used to use Cole Brothers some times but now they have abandoned Sheffield would not consider buying without seeing, The Richer Sounds deal was better than theirs anyway. Excellent Thankyou!