Richer Sounds - Stockport Reviews 

2,385
TrustScore 5 out of 5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express deli... See more

Company replied

Rated 5 out of 5 stars

I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technic... See more

Company replied

Rated 5 out of 5 stars

They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recomm... See more

Company replied

Rated 5 out of 5 stars

Always happy with the service and warranty provided by Richer Sounds so it was an obvious choice when purchasing the Ruark R1S. Collect from store was easy and convenient. As a replacement for a Bose... See more

Company replied


Company details

  1. #7 of 39 best companies in Hi-fi shop
  2. #12 of 193 best companies in Electronics store
  3. #5 of 48 best companies in TV shop

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom

  • 0333 900 0022

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,385)

23,773 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt delivery to the Stockport branch…

Prompt delivery to the Stockport branch from where I collected the item. Efficiently seen to, out of the shop in no time.

1 July 2026
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Reply from Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Great service

Great service - great price. Thank you.

30 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Great product knowledge and advice
Competitively priced

Would highly recommend Richer sounds

28 June 2026
Richer Sounds - Stockport logo

Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Buying a cable for my turntable.

I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express delivery. I purchased it on Saturday. They said it should arrive on Tuesday. I was surprised to get message from the courier saying it was going to be delivered a day earlier - great! Great experience and I'm sure it won't be the last time I shop at Stockport Richer Sounds. Great job guys.

27 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

I had dealt with Richer Sounds in the…

I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technical details of my new television, as I am not tech minded. I found him to be patient and not at all pushy and so I placed my order. My new television was delivered before the time specified by Trav and Rob and they ensured that the television was left in a convenient place for connecting. They also stressed that if I had any problems at all that I should contact Richer Sounds for advice. Luckily, that was not necessary. This is why I would recommend this company to anyone because their customer care is second to none.

22 June 2026
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Reply from Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Really helpful staff at Stockport when…

Really helpful staff at Stockport when my Tv stopped working when I needed a replacement they went out of their way to be as helpful as possible and it’s much appreciated.

22 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The information was very good and the…

The information was very good and the tv was delivered next day and was in perfect condition thanks will carry on using Richer Sounds. Many thanks to the staff

12 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Very helpful service

Very helpful service. I called to enquire about the product I was looking at and following a discussion which covered several points, not to mention a price reduction from the advertised price, I placed my order. This arrived ahead of the scheduled delivery time and I am extremely happy with the product.

20 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Store collection.

Store collection.
Great service at the Stockport branch and a competitive price.

15 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Stockport Richer Sounds were wonderful

I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

13 June 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

They were very informative And helpful

They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

13 June 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 4 out of 5 stars

Had to wait a while for the productOverall good service

Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

12 June 2026
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Reply from Richer Sounds - Stockport

Thanks for taking the time to leave your review although I’m sorry you had to wait longer than expected and needed to chase things up which is not ideal. It’s good to hear the service overall was still positive, but of course we’ll share your feedback with the store to review where we could have improved.

Many thanks
Customer Experience Team

Rated 5 out of 5 stars

We called in to buy a soundbar

We called in to buy a soundbar, item wasn't in stock in the store. The member of staff, said it could be delivered next day to our house free of charge and then we asked a question about our cable needs and the member of staff again answered this question with promptly and efficiently.

11 June 2026
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Reply from Richer Sounds - Stockport

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Great prices

Great prices, advice, really helpful and carried out to the car.

11 June 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review!

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