We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... See more
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We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... See more
Company replied
Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... See more
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Chris from the Stockport branch was friendly, very knowledgeable and knew all about what speakers would be best paired with my stereo amp. After discussing my requirements and budget he recommended... See more
Company replied
Chris gave some excellent advice on choice of TV. The anti glare feature of the purchased Samsung TV works incredibly well. Many thanks.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom
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The staff are very helpful and whatever you need, they will help you 100%. Now if they don’t have what you want, they will tell you where to go and find that item.

Reply from Richer Sounds - Stockport
Great customer service (again), and happy with the product with one major exception..a new £1000+ Smart TV should come with BBC iPlayer, and if it didn’t I would have liked to have been made aware of such an omission. I fully appreciate that the availability of Apps on Smart TV's is outside the control of the Richer Sounds team, but if i was aware of this product shortfall i may have purchased a different TV.

Reply from Richer Sounds - Stockport
Very good advice and helpfull , carried the heavy box to the car .

Reply from Richer Sounds - Stockport
Knowledgeable, friendly staff. No pressure to make a purchase and staff genuinely listened to my requirements.

Reply from Richer Sounds - Stockport
I had a fault with my TV.
As I had a 2-year warranty for a 50" TV, they were able to swap my TV with no issues at all.
Customer service was outstanding!

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click and collect service." Got it next day. Staff were great. 1 Happy Customer. Give Nate a pay rise too, he deserves it, and do yourself a favour get yourself a snowsky disc, while you listening to your music you can see your virtual cd spinning around such a fun mp3 player.

Reply from Richer Sounds - Stockport
Ordered a TCL TV. Kept up to date with pick up time and Stockport manager helped load into the car for me.
My last Samsung TV was bought from Richer Sounds 11 years ago.

Reply from Richer Sounds - Stockport
From the moment my daughter and I visited the store in Stockport, everything was just perfect. Welcomed in the store early than opening time just to have a look round, friendly staff with excellent customer service. Ordered my item online a couple of weeks later and had it delivered to store so I could collect at my convenience.
The item in question was an Audio-Technica turntable for her birthday 🎁
She loves it, thank you… 🙏

Reply from Richer Sounds - Stockport
Very recently bought a Ruark R3S & R1 Sub…….from Matthew at your Stockport store. Very impressed with the service provided & the speed of the delivery, can’t fault your process & the additional 6 year warranty provided was the icing on the cake . Well done & thank you .

Reply from Richer Sounds - Stockport
Item ordered and delivered to shop for collection as requested . Next day collection

Reply from Richer Sounds - Stockport
The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for delivery vans to turn up at my home. The item arrived at the store within 24 hours of ordering.
The great thing about Richer Sounds stores is the real service that i have received for going on 30 years now.

Reply from Richer Sounds - Stockport

Reply from Richer Sounds - Stockport
We purchased a new tv from Stockport,rang them up to see if they had in stock they did and it was 200 pound cheaper then anywhere else ,lt was delivered the next day great service and a six year warranty.

Reply from Richer Sounds - Stockport
I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

Reply from Richer Sounds - Stockport
Helpful staff free delivery fantastic guarantee richer sounds hard to beat

Reply from Richer Sounds - Stockport
Really knowledgeable staff. Extremely helpful. Didn’t try to over sell- he understood my requirements and budget

Reply from Richer Sounds - Stockport
I always shop at Richer Sounds Stockport the staff are Professional friendly & extremely helpful & extremely Knowledgeable.

Reply from Richer Sounds - Stockport
arrived on time installed by excellent guy the following day

Reply from Richer Sounds - Stockport
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