RideNow Powersports Reviews 

If I could rate this place a zero I would. Elliot Winter is an employee at this "company" he is shady business wise and I think he is pocketing cash difference while offering "Deals" If you google him you'll find out the garbage they employ! Beware its disgusting!
Avoid!

There is a reason that this dealer has one star rating it has. Brought in two 14” rims from a Suzuki Burgman to have new tires mounted, tires were purchased from another vender and brought in also. They mounted and balanced the new tires along with installing new valve stems. They removed and installed a new bearing in a clutch assembly which was removed from the scooter and brought in, that took 15 minutes, bearing was purchased also from another vender. The bill was just shy of $250.00 dollars, $33.00 dollars of that was shop supply fees. Still trying to figure out what kind of shop fees would add up to $33.00 bucks when you brought all your parts in just for an install. You know what the old saying is, Fool Me Once, Shame on You; Fool Me Twice, Shame on Me! Never again……

So the price discounted 6000.00 on manager special. When you show up they will charge you 6000 in hidden fees. It's no special same item cheaper elsewhere.

Ridiculous dealer fees and made up numbers to jack up the price of the sale. Be prepared to shocked with a 50-75 percent markup from MSRP. Yes that right 50-75 percent. Was there to buy a $7400 new KTM sales manager comes out with a paper with a bottom line OTD price of $12,200. Yeah added 4,800 in fees on a 7,400 dollar bike. That's 65 percent increase in MSRP. Crooks. Just laughed and walked out.

They took 10 days to deliver my bike and after that, they promised to do my first payment for the inconvenience, and they never did, I got an overcharge for the battery warranty that I didn’t want worst customer service I will never buy another bike from this dealer. They don’t even deserve a one
star.

The service I've received is terrible. RideNow Cave Creek picked up 2 Rykers for a safety recall at no charge. Then held the bikes for 2 weeks without even scheduling the work to be done. I called twice during this time and had to push them to get the work done. I also left messages without a return phone call. Finally, when the work was completed, they would not return the bikes unless I paid a $350 delivery charge, that was subsequently discounted to $100. This charge was attributed to a "new policy". It was a bait and switch to pick up the bikes at no charge (like had been done previously) and then charge me an exhorbitant price to deliver the bikes back. There was never a notice of a new policy prior to this. I have no respect for RideNow at this time.

So their employee Claire Paxton likes to sleep with the clients FYI. She's dating a married man who's expecting his 7th child with another woman and she knew this for almost a year but still hit on him every time he came in, and is trying to marry him. Dude's name is Irish Hawkins. You should really keep an eye on your employees and the trash you hire, very unprofessional of her and she's probably doing this with other clients you have walking into your establishment.

Bought an expensive shoei helmet from Diego / there was a minor problem and Diego fixed it with a great attitude ! Vista store

I went looking for a Mule SxS and they had exactly what I was looking for. Sales person Nick was great showing me all about the SxS , very polite and knowledgeable. Thanks for a great experience!

Service Dept. is a joke. They had my Viking for a month when they told me it would be a week. They wouldn't call me back for updates and finally went to the service manager- that's when I realized he was part of the issue. He wouldn't call back either. Do yourself a favor and go somewhere else.

Could not be more disappointed with RideNow. Last weekend they run an auction I was the highest bidder on a bike when the time clock hit zero. I then get an email from Steve Sharkey stating that someone bid $1000 more than me at the last second. This made zero sense as the auction goes up in $100 increments and my high number was not even close to what he claims the bike sold for. He stated if the buyer fell through I would get what’s called a second chance offer.

Yesterday I see they posted the bike up for sale again. I reached out to Steve and expressed I would like to purchase the bike as per their terms and conditions for a second chance buyer. He suddenly claims the bike did not sell because it did not meet the reserve. However there was no reserve on the bike or any bike that went through the auction. It clearly states “NO MINIMUMS” on the ad RideNow was running to promote the auction.

It obvious that RideNow are not sticking to their term & conditions of sale. They are misleading and lying to their customers. If you are a customer of RideNow or thinking about buying from RideNow I would advise you to buy from another company. A reputable company that does right by their customers.

It's taken me a while even to consider writing this because I didn't want to think about it anymore. I've had sleepless nights in regret. The sales team and management at this place are thieves.

I bought a new motorcycle that I had my eyes on and ended up paying 14k when the tag was 9k. The sales guy I had to deal with, a manager, told me he could got me six free services for my new purchase so that I wouldn't have to worry about paying to get it serviced anytime soon. It had me distracted and excited looking at my new bike. He didn't tell me that he took my 3k cash upfront downpayment and put that toward the "free services" and still had me sign, unknowingly, a contract that said I owe the whole 14k. I thought I was at less than 9k to go with the 3k downpayment.

The worst part was that the bike was also not brand new, someone else was previously screwed, and they had to bring it back cause THEY couldn't pay for it, but they decided to sell it to me "brand new." It had 700+ miles on it. The lower-ranked sales guy said, "hey. if you think about it, you don't have to break it in!". The issue, I paid for all of the added fees they upsell you on with a brand-new bike. It wasn't new. I made a huge mistake letting them get away with this. I was so excited to get my first bike with my hard-earned money, and I had zero experience dealing with people like this. Huge mistake.

I've learned a lot since this day, my first day buying a "new bike," and I've even been told to get a lawyer and fight this. Buyer, beware, these guys are thieves, and they smile while they take advantage of you and your hard-earned money. Stay away. Other places have told me that they would never do this and have heard horror stories from this place.

I wrote this to prevent this issue from happening to another person. I hope you read this and reconsider doing business at this place or, at LEAST, take someone who knows and has experience buying new cars or bikes. They will probably drag you out by one arm and not let you buy from them.

Took my Seadoos in for service one wasn’t running. I was told it was just a fouled spark plug and they got it running. My gut said “well what fouled the spark plug?” They didn’t listen to me said I could pick them up. Took them out within half an hour I’m stuck on the water and need a tow in. I was told I must have sucked something up and it destroyed the wear ring according them completely different problem. So they fix that, I pick them up put them in the water. Dead battery. Also the tail light on my trailer smashed I didn’t notice when I picked them up now can’t prove they did it. (They did)I should also note at the beginning my other ski needed a battery I told them they are the same age replace both of them, they didn’t. When I talked to them they said let me see what I can do maybe we can pay for a battery or something and send me picture of the tail light. That was last I heard from them I texted back called left a message. By now I’ve replaced battery myself and the tail light and I’ll never go back to RideNow again. This also isn’t the first time I’ve had an issue I went round and round with them on a motorcycle a few years ago. I figured though I was just unlucky. Nope they just suck mechanics are not very good communication is horrible overall service is pretty bad and the managers take no accountability. I’m done.

Ryan and lance were very unprofessional. Even talked to Aaron the GM of the store. It's sad that it had to get to that point , my business will always go somewhere else for my spider needs. PLACE IS JOKE AND NEEDS ALOT OF WORK.

Israel was very knowledgeable and helped us out really good. Bree answered all my text messages quickly. I overall would recommend this place. Husband and I purchased 2 ATV's

Went in with cash to buy a 2022 BMW 310
MSRP - $4,999
Sticker Price - $5,651
Plus -
$750 shipping fee
$450 assembly fee
Extra fees $1148
Total OTD- $7,990
Asked about the used one in the lobby (983 miles) and OTD price was $7,650.
Kept trying to get me to look at more expensive bikes and put down this bike like it wasn’t worth the purchase, 5 minutes after that conversation he said that this bike is in high demand right now.
Overall worst sales experience I’ve ever had and ridiculous fees that claimed everyone has these fees now.

Saw an ad on cycletrader website for an 09 harley fatbob cvo at Ridenow Powersports in Kansas City. Drove 75 miles to look at the bike. I was told that it was " technically not for sale until it was serviced ". I asked why it was advertised for sale if it wasn't " technically for sale ". They were asking $10,995 for the bike. They wrote a proposal for me if I financed through them. They wanted $4000.00 down and over $400.00 a month for 72 months. That bike would have cost over $35,000.00 when paid off. Told them I would finance through my bank so they wrote another.proposal for around $13,500 + $1500 for a 2 year warrantee. My bank said they would finance and was ready to draw up the paperwork as soon as the service was taken care of. I offered them $1,000.00 down payment on the bike but they wouldn't accept it because it wad " technically for sale until service was complete ". Been waiting 3 weeks. A little over a week I received a call from one if their staff asking if I was still interested in the bike. I told them yes, I was very interested and was waiting for the service to be completed. I contacted them several times in the 3 week period to check the status of the bike. Texted them on Monday 8-1-22 asked for some assurance that I would be able to purchase the bike. Wednesday, 8-3-22 they sold the bike to someone else. Thus was after I was given a proposal on 7-13-22. In my opinion, if I would have financed the bike through them, at their high rates, I would have more than likely gotten the bike. In my opinion, they were looking for for someone who would agree to their financing. It's also my opinion that they should not advertise a vehicle for sale if it's not "technically for sale ". I will never do business with these people again and will let anyone who asks to beware of doing business with them. Worst experience I ever had with a dealership.

The worst experience of my life!!!!!. I purchased a machine, my first machine. The sales people made it seem like a real good deal. While purchasing I was asked if I wanted GAP, well of course I wanted to stay protected so I got it as suggested. I was also sold a warranty for battery and normal warranty. I walked out financing for over $11,000 over sticker price but was made to believe I got a great deal. Unfortunately I totaled the machine, thinking I was converted as I did all the paperwork for GAP and insurance I find out that ride now sold me a GAP insurance that wouldn't even work since they sold me a machine that was 125% over MSRP. Knowing this they still sold me the GAP that they knew world never work for this deal. They also wouldn't refund my battery coverage even though it was NEVER used. I still owe thousands on a machine that I don't have and no one at ride now can fix their wrong doing. They do to customers and don't care. I will never go there again and will make sure to let all my friends and family that are purchasing to never go there as well. RIDE NOW is one of the worst businesses I've ever dealt with.

This band of Bandits are illegally charging people for items not requested and are only concerned with down payment and monthly payments. I have spent a career legally representing Auto Dealerships among other companies. But in the last 40 years I have never once encountered these type of under handed and lying people I met at RideNow in Jacksonville, FL on Blanding Blvd anywhere in the country. I have never purchased any ATV, Motorcycle, or Seacraft before so I did my research online. I was looking for a 2022 Honda ADV150 Scooter. It was listed on every website from Honda as a suggested retail price of $4199.00 plus taxes, dealer prep, and destination. So I did more research and found most MotorSports Companies charge on an average $1295.00 Dealer Prep, and Destination Charge is $495.00 add taxes and tag you are at $6100.00. I added a back trunk which with all the parts and labor cost $522.00. So that is $6600.00 total. So I knew what to expect. I have never driven one so when I arrived I asked to at least test drive it around the parking lot. But was told by the Salesperson they don’t allow test rides anywhere unless I sign all the paperwork to buy it first. Then if I did not like it they would tear up the paperwork. Well that statement and actions of making people sign all the legal documentations that constitutes a sale before even testing it out, are multiple violations of the Truth and Lending Law before we even talk price. We all know once you sign legal paperwork you own whatever you signed up for legally. So the Dealership nor any representative of the dealership can say, “Sign all your legal paperwork first and we will tear it up if you don’t like the item you purchased.” Because this places any lender they use to finance you in a horrible legal situation where they lose most of the time. But even with them asking this from me I decided to sit down to at least see a price. Not once did anyone at that dealership show me what I was paying them for the 2022 Honda ADV150, it was all about down payment and monthly payments (I had enough cash to pay cash for it but they never once asked me). I left that day with them asking me to put down $1800.00 (which they said the lender required and I have perfect credit and my car loan is at 0%) and 189-200 a month for 60 months. So I left and went home. When I got back home I called 14 different PowerSports Dealerships in or around Jacksonville and Orlando. The least I could buy a 2022 Honda ADV150 like I wanted it was for OTD (Out the Door with everything included) was $6100.00 at Cycles of Jacksonville. How does anyone get away with charging $2000 more than the MSRP especially on such a cheaply priced model because Honda wanted to have an entry level scooter. But since everyone was $6100 or higher (highest price I was quoted was $7100.00 in Orlando). So I called back into RideNow to talk to the Salesperson and asked for an OTD price. He said he was busy but said come back into the store and his manager would tell me or he would call me back soon. But he never returned my call. I called into PowerSports the next day and talked to some guy named George that stated for privacy reasons he could not quote prices, monthly payment, down payment or interest rate over the phone. Unfortunately for George that only works to keep peoples privacy secure if the customer has never been in the actual store and it only concerns interest rates and payments, not OTD prices which anyone should be able to get. I did from 14 other places without even going to their Dealership. Also because of Covid-19 the privacy act George referred to was amended to exclude FaceTime, Zoom, Skype or any other product that allows you to actually see the customer that had actually been at your store. This way you can quote payments, interest rates, and the like. But after telling George this he kept talking over me stating the same privacy laws. I then asked him if he road the short bus to school because I knew the laws better than he did and all I wanted was a price to buy a product from them. He said “ I did ride the short bus to school, do you have something against mentally challenged people?” In which I said, “In daily life certainly I do not but when you are dealing with someone’s money and valuable information that can be stolen, I would not want a mentally challenged person to handle this. “ So I asked for another manager. The next day another person called me, and for 15 minutes refused to give me an OTD Price. When I told him that was not moral nor legal, he said okay your OTD Price is $9145.00 before financing! Yeah you heard me right the MSRP of $4199.00 and my $522.00 worth of accessories had over doubled in price!!!!! When I asked for a break down of numbers he refused to tell me. Well yesterday I bought the New 2022 Honda ADV150 for MSRP period plus tax and tag. STAY AWAY FROM RideNow at all cost!

Easy quick process! So many bikes to look at.