rijo42 Reviews 

Sharon, great customer service 👍

Sharon delivered our coffee really fast, and efficient. Super service

Excellent service and installation. Nick talked us through every little detail.

We have a Rijo42 capsule machine with Tunki coffee capsules at my MedSpa. The service we receive from telephone ordering team and quality of the coffee is a very high standard.
Our patients constantly comment on how great the coffee is, they always tell us they can tell it’s good quality. We value this, as these touches epitomise our level of patient customer service and experience. Thanks Rijo42!

Brilliant experience from start to finish. Shaun went out of his way for us so we were set up in time for our event. Fully recommend to anyone ! Thank you x

We have recently opened a bar in Longton and contacted Shaun to see what Rijo could offer.

Shaun gave us a number of options and assisting us in finding the machine and bean best for our business. His customer service was fantastic throughout and since installing he’s been following up to ensure everything is in good working order for us.

Unbelievable service from Rijo. Called them Monday morning and Shaun came out the same day and gave us a great demo of all the Machines. We picked one and it was installed the same week. Shaun has been on hand to answer all questions since the install!

We have had a Rijo machine for some years but decided to upgrade recently. Shaun Gibbs explained comprehensively what a newer version could do for us and the staff were hooked! It was ordered and installed within a few days. The installer spent time showing the staff how operational aspects altered from our previous machine and all in all I can safely say I am certain we will not look back! Time saved means staff can be diverted to other jobs, saving money all round.

We have been with Rijo for over 11 years. Very professional company from over the phone - online and face to face, their customer service is always first class! Big shout out to your installation guy, brilliant job. A special mention for Shaun Gibbs, nothing is too much trouble, always available
and ready to help, a real credit to your company.

Deciding to go ahead with a new rijo machine was the best decision we made.
After having one for the last five years with no issues.
Shaun explained the benefits and the set up of the new one and what an upgrade it was.
From start to finish Shaun explained the process, the forms were filled and the new machine was fitted no problem.
Very professional and helpful
Would highly recommend.

Been a small company with no previous experience of selling coffee, we were put at ease straight away by Shaun.
Very knowledgeable but translated into invaluable information we could understand and make our own informed decision based on the product.

Shaun is always available to service us and provides quick responses when ever needed.

5 star service 👌

Exemplary customer service, fantastic coffee and couldn't be happier with the machine and service. Would highly recommend.

Dealing with rijo as ever has been a pleasure. From talking through our needs with Ben and Shaun, to working within our budget and timeframe the relationship and service was excellent. They listened to our specific needs and understood our unique setting. Installation was a breeze and Andy was superb, relatable and explained everything so well. We have worked with Rijo for years now and I would recommend 😀

I had debated having a rijo machine for a while and it was the best move I made! Could not regret it. Shaun has looked after me, and it took him within the hour to sort everything out. Shaun always picks up on the phone when needed and sorts any issues out quick.

Shocking !! NEVER Buy a used Rijo coffee machine regardless of its age or condition. You will get no backup or help or a service engineer even if you offer them all the money in the world! The second you are not the original purchaser they literally want to sever all ties.
Independent engineers don’t want to touch the machines as they find them complicated costly and very difficult to get spares. Basically if it goes wrong- skip it!

I’m polite and courteous but I found Rijo to be unhelpful and arrogant, unless you buy new from them avoid avoid avoid.

Once we decided to go ahead with installing a new Rijo coffee machine, everything ran like clockwork. Paperwork filled in, engineer called to schedule installation date, machine installed. The staff were given full demonstration on how to use. 10/10 service all round.

There is no denying we had a little bit of trouble with our coffee machine. I asked and they delivered - a loan machine - and took ours away for a full strip down, etc, etc. Mechanical things do break down occasionally - it's the service you receive in the event of a breakdown that matters, and we were delighted with the service we received. I would definitely recommend!

Shaun is just a genuine nice helpful guy makes everything feel easy and smooth goes out his way each time to help. Priceless

After taking out a contract with a coffee machine with Rijo, Ben has given us the most amazing service and support throughout, the coffee and hot chocolate are a hit with all our customers. 5 stars from us !

Helpful sales people excellent follow up. Quality coffee ☕