Dan Wells came and gave us a full demonstration of the machine, explained clearly its functions and the upkeep it requires. Since having the machine installed in our barbershop it’s been a massive hit... See more
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Company details
Written by the company
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Contact info
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, United Kingdom
- 03333 448042
- customercare@rijo42.co.uk
- www.rijo42.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I bought the machine from Rijo just…
I bought the machine from Rijo just over 2 yrs ago … was miss informed on some details from previous rep regarding after service … but on the plus side to place an order was always sorted quickly and are very helpful … regarding problems with machine (which there has been (I’m not going to lie)… you need to speak to Ryan .. i think he is the service manager ..he has great customer service , very pleasant to talk to , very understanding,, polite.., especially as I’m a small independent buisness and he fully understands that i need an engineer asap and whenever I’ve needed to report a problem he really has been a credit to your company (Rijo) ..whoever reads this please pass on my review to the bosses of Rijo…. Milcote cafe ..
Mr Nik Graham
Mr Nik Graham installed a new coffee machine in our premises ,so helpful and extremely professional ,taking a lot of time to help produce the perfect cup of coffee for our customers and explain in depth how to use this machine Thankyou for you’re patience
It's great to hear positive feedback…
It's great to hear positive feedback about our new coffee machine! Paul and myself appreciated Shaun's excellent salesmanship and Jake's fantastic installation. Their dedication contributes to a positive customer experience! Thanks guys! Completely made up with our machine! They both went above and beyond a credit to Rijo!
Lovely products
I placed an order but Rijo sent the wrong product by mistake. After a quick call they rectified this issue without fuss and I received my product the very next day. You can’t get better than that!
My customers love their Coffee and the Hot Chocolate is to die for x
The best coffee suppliers in the world
The best coffee suppliers in the world! We have used Rijo for 4 years, customers love it and never a problem. Great team of people who can never do enough to help! Thank you Sam and Naz
Rocky Start 🎢
Rocky Experience
After a great start a few things went awry and we had a number of complaints with Rijo42.
After writing a terrible review on Trustpilot Ben took the reins and reached out to resolve all the previous issues. He's went above and beyond to be the point of contact in making sure the service was 1st class as promised. Subsequently I promised to delete the review to reflect the improvement.
While I don't want to hide the fact we had a few problems with delivery, quality and service, what matters was the willingness of Rijo42 to make right and excel moving forward.
Perfect companies never get complaints, but they don't exist.
Great companies will get complaints and do their best to resolve them...
I am not saying Rijo42 are great (it's early days) but they are well on their way from recent experience.
Good stuff!
Jay was polite, helpful and knowledgeable. He had not been given all our requirements but he was able to adjust accordingly without any complaints and the install was completed successfully.
This is my third coffee machine with…Rijo 42
This is my third coffee machine with Rijo 42 and I opted to move for Rijo 42 touch fresh milk machine my sale have gone through the roof in my store.i have done over 700 in two weeks.every one commenting on the quality of drink and they love the machine and so easy to use and option of cold coffee and cold chocolate and chai latte as well .big thanks to Shaun who advised me and helped me over 10 years and wonderful service from Rijo staff always ring you and remain you on stock and help you over phone if possible .I can’t recommend enough Rijo 42 thanks to everyone Anwar essa Essa news and Postoffice 👍
5 Star from start to end !
Having work with Rijo and Steve R in particular over the last 10 years I can’t recommend both highly enough. Steve’s professionalism is second to none, he is readily available and nothing is too much trouble. The machines themselves I have found reliable, the coffee excellent and the variety is great!!
Jay was extremely polite very prompt…
Jay was extremely polite very prompt and professional doing his work. Very friendly and approachable answered all the concerns or questions that was asked. Thank you jay much appreciated
Rijo42 Steve it’s a superstar!!!!
Recently we change company for Rijo24. I would say the best experience so far!!! Steve and the team are super professional. They fitted and explained step by step how to use and maintain the best standard for the coffee machines. Always helpful always ready to give advice. The team always calls and ensures we have stock with coffee beans. They will drop supplies with few hours when (again I forget to order)!!! No much trouble for this team. I would like to say big thank you to Steve and the team for being so helpful and always ready to pick up my phone at 6am😉 . I would highly recommend Rijo42 if you want a professional company to deal with your fresh coffee every day. 5* from me Karolina Shaikh
We have recently changed to rijo and…
We have recently changed to rijo and have had a new coffee machine fitted. I want to thank both Dan and Hal for their help in making this transition. Both have been extremely helpful and professional.
Recommend by the Association of Indoor Play
Rijo 42 is a trade partner of the Association of Indoor play. We would highly recommend them to indoor play centres and wider leisure operators.
Partnered Rijo for a number of years
Partnered Rijo for a number of years, good product, service and responsiveness from the team.
Sean G And Vicky B are a credit to the company and their customers.
Great coffee
Great coffee, excellent service, a machine for any situation.
Several of my customers have their machines and they are reliable and profitable
Excellent service from Rijo and Steve…
Excellent service from Rijo and Steve Robinson in particular. Really went above and beyond and catered for our out of the ordinary needs with our project. Superb coffee also.
Highly recommend
Would like to thank the excellent and…
Would like to thank the excellent and efficient service received from the engineer Mark. He was polite and extremely professional. Got the issue resolved in quick time which is massively appreciated, Thanks again.
TAKE THE RISK!!
What an amazing company from start to finish, from the minute of enquiring to the minute of getting it all installed!! Even the little malfunction we had with the machine was sorted within a 3 minute phone call. everything that we spoke about prior to the contract was totally delivered. We sold a massive total of 38 cups of coffee on our first day with people coming in twice! Well done Rijo24!
rijo42 - 5 Star Product and Service
Just wanted to say how incredible these machines are and deliver the best tasting coffee. As ever the service from Steve Robinson and his team is always spot on, reliable and there when we need them. Thanks
Awesome customer service from Sharon
Awesome customer service from Sharon, going above and beyond to save the day and get coffee to our pub after we missed the order. Thank you again - 5 stars!!!!
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