Dan Wells came and gave us a full demonstration of the machine, explained clearly its functions and the upkeep it requires. Since having the machine installed in our barbershop it’s been a massive hit... See more
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Company details
Written by the company
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Contact info
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, United Kingdom
- 03333 448042
- customercare@rijo42.co.uk
- www.rijo42.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great service
Was contacted by Rijo to see if we were interested in a coffee machine at our football club. Shaun came out to see us, at a convenient time for us. We only open weekends and he was really honest with what machines he thought would suit our needs. We sampled some of the products and he was very honest with costs and products. Really friendly guy and we didn't feel obligated or pushed into a decision. We decided to go ahead with Shaun’s recommendation on coffee machine. The ordering process was simple. Once confirmed Dom came to install. Again a really nice lad, demonstrated how to clean the machine (very simple). Reassured us about the support available should we need it. Would recommend Rijo if anybody is considering installing a coffee machine. Today was our first day in operation and we have had great reviews.
Worth Every Penny to Any Employer
I was on my anniversary weekend in Amsterdam doing the usual things any married couple gets up to when I met Sam Lightfoot whilst watching Leeds United beat Plymouth away. Sam sold me the benefits of a Rijo and it’s worth every penny. It brings a lot of happiness to work and staff love it. I’d highly recommend a Rijo to any company owner who wants to keep the staff fuelled on quality coffee.
Highly recommended
We've had the coffee machine in our new venue for a week now. All the customers love the products, and the staff find the machine really easy to use. Highly recommended! The customer service in HO is really good too.. very quick to sort the small issues, and help with queries
I recently had the pleasure of…
I recently had the pleasure of participating in a coffee machine demo with Sam Lightfoot and I must say the experience exceeded my expectations.
Sam was highly knowledgable and passionate about the product. I am chuffed to bits with my new machine and the feedback from our customers has been brilliant.
Highly recommend Rijo42! Thanks Sam
Welldone to Team Rijo42
Could not fault the service, professionally carried out from Stephen who conducted two demonstrations to the engineer upon final installation.
The team at rijo42 are outstanding
The team at rijo42 are excellent. Steve Robinson is an outstanding Sales Director, extremely caring and always puts the customers needs first. Matthew Brown is our Account Manager, we certainly feel in safe hands. Michael Farley will be looking after all our stock requirements. Last but not least Luke our installation Engineer was brilliant. Best choice of coffee machine we could have made. In summary a fantastic caring, professional and easy to do business with company. Well done all at rijo42.
Best customer service
I can't say enough about the amazing customer service at Rojo42! Michael, Ryan, and Sam were absolute stars in helping me out. The key to the coffee machine was lost and was worried it would take forever to get a replacement. But these guys had it sorted and delivered within an hour! Fast, efficient, and genuinely friendly service—I'm so impressed! Thanks, Rojo42 team!
Refusal to support!
I had been a customer of this Company for over 10 years. I enjoyed there coffeee so much I bought a machine (at auction) for home use. Wasnt a problem for them to come out and set up the machine in my home. Fast forward a few years and I bought another machine (again at auction) for home use. They now flatly refuse to come and service the new machine. Their policy is (now) not to service any machine not bought from themselves!! Nice to know after the event!

Reply from rijo42
Superb support from rep
We have been using Rijo for a number of years now on our Farm Park Tourist Attraction. We welcome over 70k visitors a year and our Rijo coffee machines have kept up! When we have had small problems, service has been excellent with a quick response time. Our rep, Steve Robinson is always at the end of the phone to help with any issues or queries we have, which is refreshing as often reps disappear once machines are installed!
5 star customer service and superb support from Steve.
Great company to work with
Great company to work with, Sam Lightfoot the area rep is a great guy and I appreciate his help.
Ray the technician was brilliant and…
Ray the technician was brilliant and really was very thorough Inc checking and setting up our existing machine too.
Great demo from the initial inquiry to
Great demo from the initial inquiry to
the lease arrangement and then cherry on top was installation and training, faultless and engineer was brilliant.
Coffee Machine Installation
It was set up in no time and Darrel was great in getting it done quickly and efficiently. He talked us through how to use the machine thoroughly, answering any questions we had. He talked us through the the cleaning instructions twice to make staff understand how to avoid blockages and causing any mess.
Great install from Daryl and Paul
Great install from Daryl and Paul. Super efficient, informative and helpful. Everything installed greatly and in perfect working order! Lovely gents too.
Sam is a lovely engineer
Sam is a lovely engineer. installed with no issues and thorough training. Looking forward to getting customer feedback on the coffee
Jacob has been very good showing us how…
Jacob has been very good showing us how to work the machine he was very friendly and the coffee machine really great company
Awesome coffee
Awesome coffee, installed by a very patient, knowledgeable engineer called Steve
Excellent service Sam
Exceptional service from Sam.
He fully demonstrated the running of the machine and our customers are already loving the new coffee.
We look forward to working with you for many years to come.
Perfect service from engineering Steve 🍾
We've been using our machine for a year…
We've been using our machine for a year now and can't fault it. Use the red blend beans, which everyone loves, nice smooth coffee. The rep Dan is extremely helpful in explaining things to those of us less technical lol. Would highly recommend rijo, we have tripled our coffee sales in 1 year.
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