Dan Wells came and gave us a full demonstration of the machine, explained clearly its functions and the upkeep it requires. Since having the machine installed in our barbershop it’s been a massive hit... See more
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Company details
Written by the company
We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.
Contact info
Lomax Way, Logistics North, BL5 1FQ, Bolton, Greater Manchester, United Kingdom
- 03333 448042
- customercare@rijo42.co.uk
- www.rijo42.co.uk
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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New Machine Install
Quick install of our new machine. Nick Graham is simply the best point of contact we have with Rijo and an asset to your company. His customer service and care of the customer is excellent.
Jacob was such a lovely guy
Jacob was such a lovely guy, nothing was to much to ask. Fab company especially youssef who was very supportive from the 1st enquiry. Deffo recommend this company for your all your coffee needs.
All round fantastic company.
Amazing service. The service guy Jay was great! Extremely helpful took his time to explain the set up. The coffee and hot chocolate also tastes fantastic. Great feed back from customers too. 10/10
I’m very happy with everything
I’m very happy with everything, excellent service . Engineer was excellent he explained about the machine and products , 5 star
Jake came with the biggest smile on his…
Jake came with the biggest smile on his face, a man that loves his job. Came from Wigan with the odd bit of Scouse twang. Great service from start to finish
Brilliant service provided by Nick…
Brilliant service provided by Nick Graham. A neat installation and great explanation on using the new machine.
Great Sales Team
Great Sales Team - Sam Lightfoot came to site did great demo no pressure sales and went through everything - coffee is lovely! Very happy :)
Fantastic service from start to finish !
The team at Rijo are really knowledgable , they can answer questions and solve problems in one quick phone call . Deliveries are really quick !
The actual machine is fantastic , it makes drinks really quickly , is simple to use and clean and the drinks all taste fantastic too .
Veey friendly and informative
Very friendly and informative. Great asset to your company -Nick Graham
Great experience meeting Sam the sales…
Great experience meeting Sam the sales rep for rijo..gave us all the information we needed and no pressure to buy anything
Fantastic company
Fantastic company whether it's ordering, buying or aftercare, speedy deliveries and all round great service highly reccomended
Absolutely shocking company!!
Absolutely shocking company!!! Salesman lied to my face saying he would buy me out of my old contract and that the machine could do everything I needed when it was completely inadequate. The man who installed it told me they had problems with this salesman doing the same things to other people. They won't let me get out of the contract and the finance people are clearly in bed with them. As soon as I signed the deal he denied saying they would buy me out but they eventually agreed to give some free stock. Their stock is overpriced in the first place, but they valued it based on how much you sell the coffees for instead of what it would cost to just buy it from their website. Absolute fraudsters, avoid like the plague. Also you have to buy their overpriced stock or they'll void the warranty on the machine. Rip off merchants!

Reply from rijo42
Great Coffee .Terrible Customer service
Great Coffee & great machine...until it breaks down !!
Customer service & Technical service is shocking !!
Making promise they can't keep. Unless you're spending money with them, they don't want to know. Aftersales care & support doesn't exist.

Reply from rijo42
We love Rijo42
I have managed golf clubs for over 14 years and have used a variety of coffee suppliers throughout.
Rijo42 is now our coffee supplier and we have used them for nearly a year now.
We opted to trade with Rijo42 after receiving a great introduction from the rep Steve. He visited our site to demonstrate the machine and allowed us to taste the coffees with his extensive knowledge of the company's products.
Coffee is key within golf clubs, we sell a lot! But since changing to Rijo42 we have received many comments on the improved taste, bigger cup sizes, and it's great we can now offer decaf coffee.
Rijo42 have a fantastic range of syrups also (which are often free when you purchase certain quantities)! We received the free cookie dough over the festive period and it is lush!
Placing orders is simple and easy- the telesales team are polite and helpful.
10/10 for us
Fantastic service from start to finish
Fantastic service from start to finish, from Shaun our sales guy who demonstrated the machine and sorted pricing, and then managed to get us a machine at short notice for an event we had on, to Jake who installed on the day and couldn’t have been more helpful. If you need a machine, use these guys!
Fantastic product
Fantastic product. Well worth the money and our customers love it! Fast efficient service to deal with too.
And the coffee and hot chocolate is to die for
Great service, anazing quality
Fantastic experience so far with our representative Shaun Gibbs, who has provided excellent service from the get-go all the way through. All of our staff are incredibly happy with the machine and the quality of the drinks it puts out. Great service, efficient and would highly reccomend for any workplace
Very happy no problems at all xx
Brilliant Service - Rijo42
Great friendly service from our new area representative Sam Lightfoot. He took the time to come and visit our site, advise on the machines we have and future options for our next machines. Brilliant Service Rijo42 with great quality products. Thank you.
Nick Graham
Nick Graham
Efficient, professional; friendly and ensured a clean working environment ensuring we could still operate our tearoom service. Excellent
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