Rite Price Rentals Reviews 382

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, efficiency, and friendly demeanor, often going above and beyond to meet needs. People frequently highlight the excellent service, noting its speed and ease, and appreciate the comfortable, clean, and reliable vehicles provided at a good price. However, some customers also noted occasional issues with vehicle condition, such as worn interiors, non-functioning lights, or damaged exteriors, and a few found the price to be excessive.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Price

Users describe positive interactions with price, often highlighting competitive rates and great value. Many... See more

Product

Customers had positive experiences with the product. Many reviewers praised the vehicles for being clean,... See more

Quality

Clients share positive opinions on quality, frequently praising the vehicles as clean, comfortable, and... See more

Based on these reviews

Rated 5 out of 5 stars

The staff were excellent, especially Mat. Despite not having the car I wanted on hand they got one sent over from Hamilton. I also had to extend my rental several times and it was super easy, hassle f... See more

Rated 5 out of 5 stars

I booked online for a 12 seater van. For the 23rd Dec to 29th Dec The online booking process was very easy & fast. The reply for confirmation booking info was fast. Pick up & drop off was a s... See more

Rated 5 out of 5 stars

Absolutely amazing people, service and vehicles. BennettMinute had the absolute honor of driving a hybrid luxury SUV for a long trip up North! Super comfy and premo on Gas! Thanks so much highly recom... See more

Rated 5 out of 5 stars

Fast efficient Service Comfort of cars No break down Value for money Simple instructions for drop off Definitely be hiring again Happy customer overall, made our trip so much easy.

Rated 4 out of 5 stars

Please ensure van windows are checked before making available as we encountered trouble with it and to ensure our safety, we had to keep it up for the duration of the hireage despite it being really... See more

Rated 5 out of 5 stars

It's my second time using your rentals and both times I've rung for an extension and twice you have granted us this so thanks for that. The staff are always helpful and they cater for our needs so tha... See more

Rated 5 out of 5 stars

Needed a vehicle which required a little urgency. Through a series of events which included limited availability a vehicle was found (when there were actually none available). I felt as if staff went... See more

Rated 5 out of 5 stars

As usual, Rite Price Rentals give an exceptional service. Brent is a person that epitomises 'nothing is any trouble' & makes sure he has happy customers with their needs in mind.

Rated 4 out of 5 stars

It was great this company was able to provide us with a car at short notice. We had had an accident in our car which was pronounced undriveable by AA and we needed to get home to Napier. We were ve... See more

Rated 5 out of 5 stars

We had THEE best rental experience. The car we received was amazing, super comfy, loads of room & so economical on fuel. What a breeze to collecting & dropping off at the Hamilton AirPort. We will d... See more

Rated 5 out of 5 stars

The online service is a really good user friendly tool. Communication was quick and efficient and the staff are friendly and accommodating. Absolutely no issues with the van we hired, it was sound, cl... See more

Rated 5 out of 5 stars

Service was quick and efficient. Customer service was very satisfactory and well delivered. No issues at all and the car was awesome. I enjoyed driving it and my family enjoyed our trip mainly because... See more

Rated 5 out of 5 stars

Booking the hire was easy and the staff made this a great experience in a high stress time! Staff answered all queries quickly and made any adjustments that were required very quickly, which is why... See more

Rated 5 out of 5 stars

The guys at Rite Price truck rentals were awesome. in my previous job i had to deal with the public all the time so i can say they did an impeccable job. I was a little early getting there so they let... See more

Rated 5 out of 5 stars

They provide services that I’m/we looking for.cheap reliable services,but the only issue I/we had was how uncomfortable the whole trip was.besides that yous are awesome and I will recommend to others... See more

Rated 5 out of 5 stars

Although all vans were booked out for both the last weekends of November, I booked a small truck but the morning we arrived to pick it up a van had been used & returned early and this was offered to u... See more

Rated 4 out of 5 stars

Lovely to deal with, super fast and flexible. Truck had sustained some damage from previous renter which hadn’t been fixed unfortunately but clean and easy to drive.

Rated 5 out of 5 stars

Rite Price Rentals - Easy process to book, very competitive rates and a great process for drop off and pick up with excellent instructions. Would definitely use them again.

Rated 5 out of 5 stars

Outstanding value. Hired an older model 8 seater van. The van was a top of the range japanese people mover that was in excellent condition. Highly recommend.

Rated 4 out of 5 stars

I found the Service from the staff to be the Best in this transaction. Micheal was very pleasant, friendly and explained each step of the way. The vehicle had a high mileage in terms of vehicles tha... See more

Rated 5 out of 5 stars

Our group hired a 12 seater van for 3 days. The booking, communication and completion of documents was easy and stressfree. I would recommend Rite Price rental. Thank you

Rated 5 out of 5 stars

Quick,caring and amazing service and communication skills. Will use tauranga rite price rentals again for sure 💯% Regards Alana

Rated 5 out of 5 stars

One of the best in Rotorua if not the best used these guys services about 3-4 times an wouldnt go anywhere else to be honest

Rated 5 out of 5 stars

Attentive friendly staff, easy to arrange, nice little car. Will definitely use Rite Price Rentals again and recommend to others.

Rated 5 out of 5 stars

Never a miss with Rite Price Rentals! Customer service is amazing with very clean and reliable vans and trailers to hire. Always a 10/10

Rated 5 out of 5 stars

Straight forward, nice staff and great experience overall. Also fast deposit return. Will definitely go here again. Thanks

Rated 5 out of 5 stars

We found this company to be very helpful and made our hiring decisions easy. Highly recommended. Thank you for your service. Roger.

Rated 5 out of 5 stars

The team at Whanganui rite price rentals are awesome. Very helpful and knowledgeable. Highly recommend, will use them again.

Rated 5 out of 5 stars

Booked a van hire for the day and was given the option to pick the van up the day before at no extra cost. Great service, cost effective and stress free process.

Rated 5 out of 5 stars

Friendly service and super helpful. I hired a truck twice and both times it was easy and the service was excellent. Would definitely hire through Rite Price again.

Rated 1 out of 5 stars

I rented a minibus from this company whilst visiting Tauranga on a cruise. When I picked it up the rear bumper was hanging off, it was covered in paint chips and bumps and the rubber seal around the s... See more

Rated 5 out of 5 stars

I showed up and needed a car. Wasn’t keen on hybrid so they accommodated me with a larger and normal car at the same deal. They also allowed me to extend the hire on a daily basis. 3rd hire from the... See more

Rated 5 out of 5 stars

Best experience with Rite Price. The name speaks for itself. Customer service was top notch. Made the process easy, fast, and told me all I needed to know. The vehicle I hired was a mini bus which... See more

Rated 4 out of 5 stars

Good service. The vehicle was ideal for the purpose we wanted and drove well. My only “complaint/concern” was that the front right light did not work and a travel involved driving at night (and it ra... See more

Rated 5 out of 5 stars

Low cost. A vehicle that not many other companies offer (a ute). Very helpful staff. Easy return after hours.

Rated 5 out of 5 stars

Awesome communication and friendly staff as usual. The vehicles were also in the usual clean and tidy state.

Rated 5 out of 5 stars

Everything was good and easy. The people of Rite Price Rentals were very kind. I recommend this company based on my experience.

Rated 5 out of 5 stars

Walked in and the gent was very accommodating. Sorted what we needed without fuss. Would recommend

Rated 5 out of 5 stars

Convenience of picking up the rental and returning it four days later. Minimal paperwork and the vehicle was a good reliable car.

Rated 5 out of 5 stars

Lovely way they treated us and our needs !! Polite, Helpful and Obliging ! Highly recommended

Rated 5 out of 5 stars

Very helpful staff, changing dates and the vehicle was no problem. Overall a very good experience

Rated 5 out of 5 stars

Rite Price was super easy to deal with, truck was in great condition and easy to drive. Staff made pick up and drop off very straight forward. Would easily use them again. Cheers

Rated 5 out of 5 stars

Effective communication. Polite, informative, connects well with clients. Trustworthy. Kept in contact. Followed through with what they said with no concerns.

Rated 4 out of 5 stars

Renting the truck was easily organised and staff were very helpful. Promptly addressed a logistical issue, much appreciated. Would use them again.

Rated 5 out of 5 stars

I arrived in Rotorua late in the day and the shop was closed. The manager keep texting me to make sure that I knew how and where to pick up the car. They are very helpful.

Rated 3 out of 5 stars

Everything was great. Just a bit disappointed we received a phone call earlier than drop off time, to ask what was our ETA. Other then that. Good service. Quick, no dramas. good vehicle

Rated 5 out of 5 stars

I always go here if ever I need a rental friendly good customer service

Rated 5 out of 5 stars

Always a fantastic company to deal with. Our school highly recommends them.

Rated 4 out of 5 stars

Getting and dropping truck off was smooth and easy. The tail lift was quite small and had a lip leading into the truck which made som of the larger items a bit tricky


Company details

  1. Car rental company

Written by the company

We're not just your ordinary car rental company – we're your partner in affordable, reliable, and versatile vehicle solutions. Our range of vehicles caters to everyone, from solo city explorers to families planning unforgettable road trips. Need to move house? We've got you covered with spacious moving trucks designed to make your transition seamless. At Rite Price Rentals, affordability and quality go hand in hand. We believe everyone deserves reliable rentals without breaking the bank. Our well-maintained fleet may not always be the newest, but they're kept to the highest standards to ensure your safety and comfort on every journey – without breaking the bank. We're more than just vehicles; we're your travel companions. Our streamlined booking process, transparent pricing, and responsive customer support guarantee a hassle-free experience from start to finish. Whether you're navigating the city streets or embarking on the great New Zealand Road trip, you can trust Rite Price Rentals to provide the perfect vehicle for your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had THEE best rental experience

We had THEE best rental experience. The car we received was amazing, super comfy, loads of room & so economical on fuel. What a breeze to collecting & dropping off at the Hamilton AirPort. We will definitely be using your company again. Thank you again for making our holiday amazing.

Cathie Harvey

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Our group hired a 12 seater van

Our group hired a 12 seater van for 3 days. The booking, communication and completion of documents was easy and stressfree.
I would recommend Rite Price rental.
Thank you

26 January 2026
Rated 5 out of 5 stars

Highly recommended.

The staff were excellent, especially Mat. Despite not having the car I wanted on hand they got one sent over from Hamilton. I also had to extend my rental several times and it was super easy, hassle free. Highly recommended and I will definitely hire from them again when next in Tauranga.

26 January 2026
Rated 4 out of 5 stars

Easy As

Lovely to deal with, super fast and flexible. Truck had sustained some damage from previous renter which hadn’t been fixed unfortunately but clean and easy to drive.

26 January 2026
Rated 4 out of 5 stars

Hire price was great

Hire price was great
Getting the bond back same day was great
Really friendly staff
Good trucks but a bit rough around the edges
Also size up trucks, the truck we got definitely wasn’t as big as we though it’d be
Overall good experience and will use again

25 January 2026
Rated 5 out of 5 stars

Low cost.

Low cost.
A vehicle that not many other companies offer (a ute).
Very helpful staff.
Easy return after hours.

25 December 2025
Rated 5 out of 5 stars

Best experience with Rite Price.

Best experience with Rite Price.
The name speaks for itself. Customer service was top notch. Made the process easy, fast, and told me all I needed to know. The vehicle I hired was a mini bus which was perfect!

Can not fault them even I tried!

28 December 2025
Rated 5 out of 5 stars

A Positive Experience

I found the staff to be friendly and helpful, and the price was very competitive. The car I hired performed well.

25 December 2025

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