Roadie Reviews 

34,913
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 15,712 reviews, most reviewers were somewhat happy with their experience overall. Consumers appreciate the schedule flexibility and find it easy to accept available delivery gigs and smoothly navigate routes. Many people genuinely enjoy the opportunity to earn extra income and build convenient schedules around their busy daily lives. However, some reviewers were not happy with low compensation relative to high fuel prices and heavy vehicle wear. People also experienced occasional application glitches and slow customer support response times when trying to resolve urgent delivery issues. Users additionally mentioned that certain long-distance trips or bulky items lacked proper financial coverage.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with many reviewers praising the flexible hours, ease of... See more

Application

Customers consistently note ambiguous experiences with application, expressing great appreciation for the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some consumers praising the flexible schedule... See more

Service

People report ambiguous experiences with service, as some reviewers praise the platform for keeping them busy... See more

Price

Clients share negative opinions on price, reporting widespread dissatisfaction with low pay rates that fail... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most gigs are okay. The pay for mileage isn't. There often are issues where iten isnt there, trip is adjusted takes forever fix cancel. Offered $31 for example then paid $15? Due your company mistake... See more

Rated 4 out of 5 stars

Love the app, but it does lag during some important moments and when trying to request a gig it doesn’t update soon enough if you got the opportunity or not. A few times I’ve had to come out of the ap... See more

Rated 4 out of 5 stars

Although I love the opportunity to make some extra money, there are some relatively simple app updates that are overdue. First, I should be able to filter, specifically by store and by size. I'm never... See more

Rated 4 out of 5 stars

The pay could be a little higher for cargo van drivers but overall availability is great. There's usually something around no matter where I am. Even when I'm in another state besides Connecticut, the... See more


Company details

About Roadie

Written by the company

Welcome to Roadie. Our community connects people and businesses who have stuff to send with drivers already going in the right direction for faster, cheaper, and friendlier shipping.

Flexible. Transparent. Competitive Earnings.

Written by the company

With Roadie, you're in the driver's seat. You decide when, where and what items you want to deliver.
You’re in charge of your own schedule, and it's easy to fit Roadie Gigs into your routine. Drivers use Roadie's platform to earn money in a way that fits their lifestyles. No surprises here. You’ll have all the information you need before you decide to offer on a Gig: how much you’ll make, pickup and drop-off locations, sender ratings and more.

Same-Day shipping for any sized item, no matter how awkward, large or small.

Roadie is an on-demand delivery platform that makes it easy and cost-effective for businesses to offer same-day and scheduled delivery. We work with consumers, small businesses and big global brands alike to enable same-day, local deliveries nationwide.

Roadie's crowdsourced delivery model means drivers can easily deliver items that other carriers can't: perishable, time-sensitive, big & bulky and out-of-the-box items all fit neatly into our system. With real-time tracking, photographic chain of custody and transparent pricing, Roadie makes local delivery for small and mid-sized businesses easy and affordable. We're proud to be a UPS company.

Contact info

  • Piedmont Road Northeast 3565, 30305, Atlanta, United States

  • www.roadie.com

3.6

Average

TrustScore 3.5 out of 5

35k reviews

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3.6

All reviews

(34,913)

16,737 reviews in the last 12 months

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Rated 3 out of 5 stars

The app is not deaf friendly

The app is not deaf friendly but it's a good thing I can communicate with the customers via text messages. What I dislike is that I have to show the pharmacy the name of the client only because they ask me to sign in ( I told them I wasn't the patient). I came up a way to communicate with them by bring my paper and pen to write back and forth. Also another thing is that I had an emergency and it took forever for the Roadie to contact me.

14 September 2026
Rated 1 out of 5 stars

Roadie gets back more than it pays

Roadie charges $2 to withdraw funds. Expects us to pay $5 out of pocket for parking, then again charges $2 to withdraw the $5 when it’s finally reimbursed a week later. Gas is $5 gallon. You’re giving gigs that require 100+ miles = $20 in fuel alone, and you’re paying $50-$60. After just the cost of fuel that leaves $30-$40 for 5+ hours of work. The math doesn’t math. Short of the one off gigs where folks have tipped, roadie costs more to use than it pays. And thr wait time between gigs, expecting us to just wait 15 to get the message that we didn’t get a gig they had been available for hours; your algorithm needs updated based on our costs.

14 September 2026
Rated 4 out of 5 stars

One of the main concerns is when…

One of the main concerns is when delivering some gated communities have codes and i love the app development of using digital key access into private communities to complete the deliveries we need more of those and we need more deliveries on the area.

21 September 2026
Rated 5 out of 5 stars

The app has come a long way

The app has come a long way. The one thing they are missing is you guys need to provide images of the items we are delivering. If the stores could provide imagery, I think the app will be golden. We need images for the orders so we can see what we are carrying or what we are delivering ahead of time before we pick the job or the gig.

21 September 2026
Rated 5 out of 5 stars

Roadie has been great

Roadie has been great. the app works phenomenal and the routes are easy. also pick up addresses and delivery addresses are not so bad either. overall really good app and very good second income,thank you so much.

21 September 2026
Rated 5 out of 5 stars

I love Roadie

I love Roadie, thank you for taking a chance on me. I’m fully committed to doing the best that I can for your company, I will always be a loyal part of giving a 100% to do my part.

21 September 2026
Rated 1 out of 5 stars

Whenever we need support group no one…

Whenever we need support group no one is available it tooks so many times to solve the problem communication is vital between the support group and the driver right away. Second the payment is low the distance or the mileage to pick up and deliver is high mileage but the payment is less.the payment should be $1:00 per mile for each delivery. Driver is the backbone of the company they should be treated fairly.

21 September 2026
Rated 5 out of 5 stars

This company has made me so so happy

This company has made me so so happy. It not only gives me extra money on the side but people are being connected with much needed groceries dog food and supplies at all times. I am impressed with how there is always a gig available when I'm feeling the urge to do one; that shows the popularity of its service right there. But as a driver it's so innovative and discerns where and when I want to go home because the last stop is almost as close to home as I could wish for. It's really quite something. Find out for yourself join Roadie now!! 😎

21 September 2026

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