ROADSELL  Reviews 

117
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Sold a Ranger Raptor to these cars via carwow. All pictures taken, thorough selection of images including all 4 tyres, two brand new for my peace of mind to sell (had over 3mm left on originals). Pric... See more

Rated 1 out of 5 stars

We unfortunately bought 3 rangerovers from them in 2019 totalling over 160K and within the first year, the first cars engine blew followed by engine failure on all three cars within a couple of year... See more

Rated 4 out of 5 stars

Brought my Maserati Levante from Roadstar end of last year, cannot fault them for the manor of handling my purchase. Jumped straight away with some minor niggles on the vehicle that u detected and we... See more

Rated 5 out of 5 stars

Bought a Toyota C-HR Hybrid from these guys. Was provided with a comprehensive feature list and video. Bought the car without seeing (but having driven one at Toyota dealer!) and the car arrived 2... See more

Company details

  1. Vehicles & Transportation

Written by the company

Used cars for sale in Coventry & Warwickshire: Road Star Automobile: Competitive finance deals, part exchanges welcome, call now!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

117 reviews

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2.7

All reviews

(117)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Range Rover - What a mistake!!!!

Went to buy a Range Rover and met Obi. Seemed nice and helpful so I bought it. But I was fooled! The car broke down last week (had it a month at that point) and the garage said it will cost £5000 to fix.

I don't know how many times I have had to contact Obi at Roadstar as he always says he's going to call back with a solution but never does. It's been nearly 3 weeks and still no word from Obi.

Please find somewhere else to buy your used car - not these people

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Very poor company to deal with - Avoid

Very poor company to deal with. Bought a car, half hour into the drive back, gearbox failed. They refused to help and said it was my problem now. Took 8 hours to get home and now having to take them to court.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional Crooks

Very poor experience with this company and especially with Paul who sold me a car that shouldn't even be on the roads and later found out to be in poor condition. When I tried to contact the garage they Ignored all phone calls and even hung up on me whilst trying to get my money back and return the car. When I managed to get hold of one of them using another number, they questioned why I didn’t check the car at the time, even though I am the customer and they are the dealership who should not be selling faulty cars. I'm now out shy of 10k with a dud car waiting to be collected, it's been 6 months and the way I have been treated by this garage is appalling. Very unprofessional, definition of crooked.

9 July 2023
Unprompted review
Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful. Recieved a very personal service.
The vehicle I purchased, Joseph was very knowledgeable and patient. Fantastic Service. Would recommend to anyone.

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor
Arranged to collect my vehicle through motorway
Day off work and never turned up
Time wasters and shouldn’t be able to us motorway to purchase vehicles
Very unprofessional outfit

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience with these guys Paul…

Amazing experience with these guys Paul is super good…. purchased an x5 few very slight issues and every time they have paid the bill in full … amazing company amazing cars…..
I will be purchasing another car here in the future I would highly recommend them to anyone looking for a luxury car 🚗 and have nothing but good to say about my experience when buying a car at this garage! Even had delivery of my car for free and took my part ex same time…. The aftercare is truly amazing Thank-you…

6 March 2023
Unprompted review
Rated 1 out of 5 stars

the worst company ever to deal with in…

the worst company ever to deal with in last 17 years of my life in UK - apparently offered the highest bid through motorway for my car - 7 days ago , as per rules they were suppose to call me to collect the vehicle WITHIN TWO DAYS - BUT THEY DID NOT - called them to ask when they are coming to pick up the car - was told on Monday by some one called "obi" it will be Friday - 7th, ASKED HIM THAT IT IS A BANK HOLIDAY - HE SAID THE DRIVER IS WORKING ON FRDIAY - called again to confirm on Wednesday to ask if all is ok for them to collect the car - no one knew about the car , no collection date , was told that they will come back to me after speaking to " manager" - no one called back on Wednesday - I called back to ask again - was told the car will be collected on Friday - requested them to give me that in writing - was told they will email me but i didn't get any emails- called back again the next day to ask for approx time, the man called " amby " said he doesn't know when it will be picked and asked me to call back on Friday the day of collection - called back again to speak to a lady called " Emily " who told me she only works weekends and doesn't know anything what happens on weekdays and doesn't know who will be coming to pick the car up - asked her to call the driver and ask him/her to confirm the time for me if anyone is coming to pick the car - she said she will come back to me in 30 mins - OF COURSE SHE DIDN'T - called back again - no one replied my calls only for me to call back and was told she doesn't know if any one is coming to pick up my car and there is no one to confirm or speak to - ALL FRIDAY MESSED UP BY THIS SCAMMERS and TIME-WASTERS as by the time of this review posting no call no email no apology - STAY AWAY FROM THIS INCOMPETENT PEOPLE - SPOKE TO MOTORWAY TO PUT A FORMAL COMPLAINT

7 April 2023
Unprompted review
Rated 1 out of 5 stars

I would not buy a car from these…

I would not buy a car from these thieves if my life depended upon it, the owner was rude and just out for the money i am sure a lot if the reviews are all fake and put on by the staff. AVOID AT ALL COST OR YOU WILL REGRET IT

20 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service . Honest people . Joseph made the whole” buying a car transaction “ very easy .

25 October 2022
Unprompted review
Rated 5 out of 5 stars

Great experience - I was a bit apprehensive as they sell…

I was a bit apprehensive as they sell high end cars and wasn’t sure if it was for me
They made me feel welcome sorted everything out for me and transferred my number plate over too
After my initial reservation I went and bought my second car from them 9 months ago great part ex price too
Will be back before Xmas for my third car from them
Nothing is too much trouble issues are rectified immediately
Paul is the most helpful & knowledgeable guy and I highly recommend them for professionalism , knowledge , service and most of all honesty and integrity in all dealings I have had with them - thanks guys

2 July 2022
Unprompted review
Rated 5 out of 5 stars

Great attention to detail

Paul was great to deal with from the start and couldn’t have been more helpful. From almost instantly replying to my initial enquiry to seeing through all the steps involved to me collecting my car. The car was handed over in a great condition and any small details I asked for was done without hesitation.

21 October 2022
Unprompted review

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