Roastar is my go-to company for the highest quality coffee bags. As a central part of our coffee company's branding, our bags need to look great and Roastar doesn't disappoint. They look fabulous an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Roastar
Written by the company
Need fast, quality, custom-printed packaging solutions? We’ve got you covered.
Since 2011, we’ve specialized in custom-printed packaging for small businesses ready to look like a big deal. Many brands we’ve worked with (and still do) now ship nationwide and order thousands of units at a time – but that’s a far cry from our roots. Roastar started with a single digital pouch printer and a dream. That’s why we’ll always offer tiny minimum order quantities, lightning lead times, unbeatable customer support, and tools like a click-to-create design UI for all our partners without in-house designers.
Stop by our website to explore tons of packaging features, material options (including a growing list of sustainable picks), and free resource content!
A little something for everyone.
Are you a hobbyist coffee roaster looking to give your smaller batches out as gifts? Maybe your coffee packaging preference is a recyclable tin can or paper tube, rather than a bag. Our growing product offerings are based on customer feedback and staying true to our award-winning innovative spirit. We’ve also created dozens of guides, videos, templates, and case studies to support and inspire you on your packaging journey!
Roastar - The Whole Package
Written by the company

Contact info
200 South 84th Avenue, 54401, Wausau, United States
- (866) 516-7247
- info@roastar.com
- www.roastar.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Team was so helpful with great advice…
Team was so helpful with great advice and super fast response times!
We have had a really enjoyable…
We have had a really enjoyable experience dealing with you guys all the way. You were helpful with the process and very quick in responding to our queries. From enquiries to final product, all the journey was smooth.
Roastar
The service and quality of the product is excellent. The prices are very affordable.
Great website, great product, exceptional customer service!
The ease of the website in building a coffee bag was incredible and the delivery of the final proof was outstanding- from the communication, the tracking of the process, and the actual proof. But by far the best part was Katrina C. who helped guide me in the the process, answered questions super quickly, and offered guidance and understanding of the products so that I could get the best bag I can for my small coffee shop. It was that personal touch that really makes me just want to make more bags with Roastar.
Roastar Never Disappoints
Roastar never disappoints. I have been using this company for almost a decade and have never met anyone that wasn't helpful. I recently changed companies and had to learn how to design on my own. The graphics team worked seamlessly with the sales team to help me every step of the way. I cannot thank Katrina, Eric, Krissy, & Stephanie enough for their help. I will definitely be ordering again from them in the future.
My Go-To
Roastar has been nothing but a dream to work with on a multitude of packaging projects. The support team is magic throughout the entire process: from ideation all the way to final product. The clients I work with have been consistently happy with their final product. I highly recommend Roastar as a go-to for packaging needs — to both business owners starting out on their own, and other graphic design friends in my industry who have clients in need of packaging.
glitch on website
Roastar provided excellent customer service. I ordered my labels on Monday, and they shipped them out the same day I’m set to receive them by Thursday, which I really appreciate. The only issue I ran into was during the ordering process. There seemed to be a glitch on the website that wouldn’t let me move forward to the next step. At first I thought it was my computer, but it turned out not to be. Along with that, the communication involved a bit of back-and forth to get everything sorted. Other than that, everything worked out, and I’m happy with the overall experience.
Roastar was amazing to work with!
Roastar was amazing to work with! They were open to looking at price comps, the time line was excellent, and they went above and beyond in making sure my bags arrived on time, even with the weather getting wild.
I love my bags so much, and can't wait to see them on store shelves!
Great experience all around
Great experience all around from sample kit to finished goods. Awesome quality and the follow up with Amanda has made it easy for us to transition our business to these guys.
Labels had a speedy arrival and…
Labels had a speedy arrival and customer service has been stellar. Thanks!
Great customer service
Great customer service, transparent communication, and timely delivery.
Very helpful and polite staff
Very helpful and polite staff! Great to work with and fast service. Got our coffee bags very fast. Definitely like the proof process. It arrives within two days most of the time. You can see and critique your design and either make changes or approve it instantly. Thank you again!
on time shipping and overall quality
Amazing as always!
Amazing as always!
Design process is easy, even if I don't make it easy for them. Designers are always professional and helpful. Got the physical proofs and they looked amazing! Darker than our current bags, but it looks closer to what we imagined it to look like so we are very impressed! Can't wait to receive them and share them with our customers!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








