Robert White Photographic Reviews 

345
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly professional staff who provide expert advice and support when choosing photographic equipment. Consumers consistently note that orders arrive promptly, are securely packaged, and that browsing products on the user-friendly website is both seamless and efficient. Buyers often highlight the extensive product knowledge and friendly demeanor of the team, making every transaction thoroughly pleasant and reassuring. Though some customers experienced minor delivery delays caused by external couriers or noted occasional packaging inconsistencies, the overall sentiment remains exceptionally positive across nearly all completed orders.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and live up... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting extremely fast shipping and secure... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to navigate and the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... See more

Company replied

Rated 5 out of 5 stars

Excellent BUT Well done on getting my Voightlander lens hood out to me next day. Notwithstanding that excellent service, I'd like to pull Robert White up about why everything they sell via G... See more

Company replied

Rated 5 out of 5 stars

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe... See more

Company replied

Rated 5 out of 5 stars

This shop is an astonishing place. A proper photography shop A little hard to find on your first visit (you need the third and final entrance onto the industrial park). Its staff super professio... See more

Company replied


Company details

  1. #14 of 41 best companies in Photography shop
  2. #9 of 40 best companies in Camera shop

Written by the company

Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(345)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with my order.

My order was delivered on time and very well packaged......shall definitely order with RWP again.

3 September 2025
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for leaving a review John. Good to hear everything went well. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Fast and reliable seller

Excellent customer care, with fast and accurate shipping.

2 September 2025
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Reply from Robert White Photographic

Thank you for taking the time to leave a review. Great to hear your order was delivered quickly and arrived safely in Italy.

Rated 5 out of 5 stars

I'LL BE BACK

Website was easy to navigate and the experience was straightforward. Delivery was quick and well packaged. Everything you want from an online retailer.

1 September 2025
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Reply from Robert White Photographic

Many thanks for taking the time to leave a review Andy. We look forward to being of service again in the future.

Rated 5 out of 5 stars
Robert White Photographic logo

Reply from Robert White Photographic

Thank for taking the time to leave a review, it is appreciated. I know there were some delivery delays that were out of our control, but we would like to sincerely thank you for your understanding and patience during the entire saga.

Rated 5 out of 5 stars

Well packed quick delivery no extra…

Well packed quick delivery no extra postage costs

26 August 2025
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Reply from Robert White Photographic

Thank you for taking the time to leave a review Andrew. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Super efficient

Super efficient. Ordered, arrived next day. Couldn't ask for more.

20 August 2025
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Reply from Robert White Photographic

Hello Mr Wheeldon, thank you so much for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Efficient service

The product I wanted was in stock, at and efficiently delivered! Great service. Thanks

18 August 2025
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Reply from Robert White Photographic

Hello Andy, many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very pleased with my purchase and service

Very pleased with my purchase. RW was the only retailer I could find with the high-end filter I wanted in stock. There was a good choice of delivery options. I chose Royal Mail (best where I live in a remote area). It arrived the day after I ordered it. I needed the filter urgently and getting it quickly meant I had time to test it to make sure there was no vignetting if I used it with one other filter (there wasn't). Thank you RW.

15 August 2025
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Reply from Robert White Photographic

Hello Janet, thank for leaving such a detailed review. It is very much appreciated. Great to hear we had the filter you required and delivery was fast. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Buying a Walkstool

Information on the website was clear and complete. Ordering and payment was easy. Delivery was prompt, well tracked and goods were in mint condition on arrival. Ideal!

14 August 2025
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Reply from Robert White Photographic

Hello Peter, thank you for taking the time to leave a review. Great to hear you had a good experience.

Rated 5 out of 5 stars

Ordered a Voigtländer lens for Canon RF…

Ordered a Voigtländer lens for Canon RF recently. The delivery was very well organised and the package arrived the next day before 1pm, despite being a free delivery.
The box was professionally packed with loads of buble wrapping to protect the content.
The lens works like a charm and creates beautiful images. Definitely will be ordering from Robert White in the future.

31 July 2025
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Reply from Robert White Photographic

Hello Rafal, thank you for taking the time to leave a review. Great to hear you had such a good experience. We hope you are enjoying the new lens and look forward to being of service again in the future.

Rated 5 out of 5 stars

If the two purchases I've recently made…

If the two purchases I've recently made are at all representative, Robert White offer premium products with a good delivery service.
I'm sure I'll be back soon.

30 July 2025
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Reply from Robert White Photographic

Hello Will, many thanks for leaving a review and for your continued custom.

Rated 5 out of 5 stars

Fantastic experience pre-ordering a new…

Fantastic experience pre-ordering a new lens with them. Was shipped promptly once they received stock.

24 July 2025
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Reply from Robert White Photographic

Hello Michael, thank you for taking the time to leave a review. We hope you are enjoying the new lens! We look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent Service

Friendly and helpful. A real pleasure.

22 July 2025
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Reply from Robert White Photographic

Thank you so much for taking the time to leave a review. It was a pleasure to meet you both when you visited in store. Thank you again for the purchase and we hope to be of service again in the future.

Rated 4 out of 5 stars

Product shipped quickly and as…

Product shipped quickly and as promised. Would have preferred option for cheaper shipping - 36 GBP to ship a few Hasselblad strap lug adapters to the US is really too much.

22 July 2025
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Reply from Robert White Photographic

Hello Ronald, thank you for your order and for taking the time to leave a review. We really do appreciate it. We are always looking to minimise shipping costs for customers and the options available during the checkout process should always show the cheapest options available at that time.

Rated 5 out of 5 stars

The right items in stock

The right items in stock. Priced fairly. Delivered quickly.

21 July 2025
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Reply from Robert White Photographic

Thank you for taking the time to leave a review. Great to hear you had a good shopping experience and we look forward to being of service again in the future.

Rated 5 out of 5 stars

fast efficient service

fast efficient service

21 July 2025
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Reply from Robert White Photographic

Hello Brian, thank you for making the time to leave a review for us. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Great service from people who know…

Great service from people who know their job inside out. I have dealt with them all my professional life and they have always been the same.

18 July 2025
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Reply from Robert White Photographic

Thank you for your very kind review Gerry. We look forward to being of service in the future.

Rated 5 out of 5 stars

Jack Lockyer

Robert White, the company & the individual, Jack Lockyer, who dealt with my order was very helpful & honest regarding costs and delivery times.

17 July 2025
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Reply from Robert White Photographic

Hello John, thank for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Great as always

16 July 2025
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for taking the time to leave a review and for your continued custom.

Rated 5 out of 5 stars

Brilliant service, very good price

Brilliant service - I needed a lens very quickly. Great communication from the team to confirm it would arrive on time, and it did! Very friendly team, and a very good price.

10 July 2025
Robert White Photographic logo

Reply from Robert White Photographic

Hi Stuart, thank you so much for taking the time to leave a review. Great to hear the lens arrived on time and that you had a positive experience with your purchase. We look forward to being of service in the future. Thanks again for choosing us, and happy shooting!

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