We chose our NEFF washer/dryer after having a dreadful experience with a major department store in London, so the contrast with R A Robertson could not have been greater. From the moment... See more
Company replied
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See what reviewers are saying
Graham & Mike fitted an integrated dishwasher we had ordered via Euronics. Arrived on time, when they said they would, and did a great job in installing the machine and putting the cabinet door on.... See more
Company replied
The company has fail to provide any sort of invoice and has completely ignore all possibility of contact from the customers. With no invoice, I cannot seem to claim from my insurance as they require i... See more
Company replied
Enquired recently about Commercial TVs for our accommodation business. Phil was extremely helpful and, even though he couldn't supply to us as we were way outside the delivery area (Somerset!), he gav... See more
Company details
Information provided by various external sources
Robinsons Electric based in Lancaster and Kendal are a Euronics member selling major electrical brands and Hotel Televisions at very competitive prices.
Contact info
33-35 Kirkland, Kendal, Cumbria & Unit 606 Alston House, White Cross, Lancaster, Lancs, LA9 5AF, Kendal, United Kingdom
- 01539 733497
- websales@robinsonselectric.co.uk
- www.robinsonselectric.co.uk
4.0
Great
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent As Always...
Excellent Product, Excellent Service & Pure Value for Money....As Always. Thank you
9 September 2019
Unprompted review
TV Installations
Graham fitted our new tv/sound bar/apple tv/and dvd - Set it up perfectly and explained very clearly operating remote - brilliant job - will always be 1st to be called for anything like - highly recommend anyone contact Robinson’s Electric
14 August 2019
Unprompted review
Reply from Robinsons Electric
Thanks Timothy, much appreciated.
Always helpful
12 August 2019
Unprompted review
Friendly, reliable and Knowledgeable
I have used Robinsons, a local , family company, for many years without any problems and always relied on their expertise and support to get the best product and deal.
Cannot recommend highly enough.
7 August 2019
Unprompted review
Reply from Robinsons Electric
Thank you Nick for your kind words, it's most appreciated.
Always exceed expectations
You can buy electrical goods anywhere, but at Robinsons Electric in Kendal the staff will spend as much time with you as you need to make an informed choice. Delivery and installation are arranged at the best time for the client not the company. Given their excellent customer service, I am confident any post-sales issues would be dealt with effectively, although I have not yet had cause to find out. I am pleased to be able to use a local company for my electrical purchases and recommend them to others.
5 August 2019
Unprompted review
Reply from Robinsons Electric
Thank you Fiona. We hope you don't have any post sales issues but if you do then let us know how we get on via this medium.
Excellent service
5 August 2019
Unprompted review
Reply from Robinsons Electric
Thanks Mr Sowerby, much appreciated
Bought a tv for the kitchen
Bought a tv for the kitchen. Connected to free sat box and explained how things worked. Pleased with everything thanks.
5 August 2019
Unprompted review
Reply from Robinsons Electric
Thanks Sheila, much appreciated for the great review
Good price, great product, exemplary service
The Panasonic smart tv was a good price and it is a great product. We’ve been using the tv now for several months and we’re really happy. Most importantly, the service at Robinsons is exemplary - sales and after sales. There was no pressure to buy and an excellent and swift installation service that was free. The installation included a demonstration of the tv. I can’t recommend this company highly enough. I will definite shop there again.
1 August 2019
Unprompted review
Reply from Robinsons Electric
Thanks for review Gail. Much appreciated and look forward to seeing you again. Don't forget we supply the full range of electrical products including washing machines etc.
Phil
…Sound bar purchase
Last year I purchased a sound bar which has proved not fully compatible with our existing TV. Both are Panasonic but to use the sound bar the Aux input had to be used making operation more complex
30 July 2019
Unprompted review
Reply from Robinsons Electric
Thanks Tony. One star is bit harsh because it's outside our control. Unfortunately we couldn't connect the sound bar in any other way due to the age of your television. When you change your TV it should have an HDMI (ARC) socket and we'll connect via that way for one remote control operation
Great TV plus high quality service at no extra charge!
Wholly delighted with the service we've received from Robinsons.On the recommendation of friends, we bought a Panasonic TV (TX-43FX650B) from them a few weeks ago. Delivered on time and smartly installed by Graham, set up and connected to pre-existing PVR, DVD player and sound base . He also took time to give us a helpful tutorial in using all the apps. A small issue arose later with the PVR, resolved quickly and simply the next day by a personal visit after work by Phil. Now everything up and running and brilliant. 5 year guarantee delivered by email.Lovely to have this level of personal service, all included in the price. (You wouldn't get all this from Currys, Argos or Amazon.) Strongly recommended!.
29 July 2019
Unprompted review
Reply from Robinsons Electric
Thank you very much for the kind review, it is appreciated
5 stars
5 stars, what more can you say?
Informative, helpful and a great service, brilliant.
29 July 2019
Unprompted review
Reply from Robinsons Electric
Thank you for your kind words, it's most appreciated.
Robinsons Electric (Lancaster)
Ordered a large TV to be delivered and set-up. I received a great service from a helpful and knowledgeable local company. I would recommend Robinsons Electric (Lancaster) and use them again.
20 November 2018
Unprompted review
Reply from Robinsons Electric
Thanks Ian, it's good to be appreciated and for local customers to use local companies
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