Roche Bobois - Monaco Reviews 123

TrustScore 5 out of 5

4.9

Le Panorama, 57 rue Grimaldi, 98000 Monaco, FR


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Rated 5 out of 5 stars

Diana in Monaco was the most pleasant, kind, accommodating part of Roche Bobois. Diana took as much time as we needed, never rushed us, very accurate, very professional, and wonderful ideas and sugges... See more

Company replied

Rated 5 out of 5 stars

Compliments to Mrs. Tuyet and Mrs. Diana, they prepared everything for a meeting, to proceed with buying process as smotthly as possible.

Company replied

Rated 5 out of 5 stars

We had an excellent experience working with Virgile to source our furniture. He was incredibly knowledgeable, attentive, and went above and beyond to find the perfect pieces for our space. His experti... See more

Company replied

Rated 5 out of 5 stars

Great job from the store team, always fast, high quality and good conditions and help to meet the required deadlines

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Manufacturer
  4. Homewares Shop
  5. Living room shop
  6. Outdoor furniture shop

About Roche Bobois - Monaco

Written by the company

rochebobois.com

French Art de Vivre

Roche Bobois est un éditeur français, leader international du mobilier haut de gamme. Meubles & canapés de designer, luminaires, objets de décoration. Services personnalisés.

Voir le site 

Nos magasins 

Nos valeurs

Un meuble Roche Bobois, c'est avant tout un meuble qui a une personnalité unique, faite de personnalités multiples : celle du créateur qui l'a imaginé, avec sa part de talent, d'audace et d'inventivité, et votre part de personnalité, de liberté, de créativité. Choix des formes, des couleurs, des cuirs, des bois, des finitions... chaque meuble devient une pièce unique, exclusive, réellement conçue pour Vous.

Un meuble Roche Bobois, c'est aussi un meuble responsable, inscrit dans une démarche logique de respect des matières travaillées et du monde qui nous entoure. Devenir meilleur chaque jour, chercher en permanence les moyens de réduire les impacts sur notre environnement est une constante naturelle de notre comportement.

Notre métier: créer des rencontres entre l'inspiration, le savoir-faire et vous. Entre l'art et la vie. Réussir un meuble, c'est créer un art de vivre.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Diana in Monaco was the most pleasant

Diana in Monaco was the most pleasant, kind, accommodating part of Roche Bobois. Diana took as much time as we needed, never rushed us, very accurate, very professional, and wonderful ideas and suggestions. We bought it all :):) Dr Jonathan Golab

28 April 2026
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Reply from Roche Bobois - Monaco

Thank you very much for sharing your experience, dear Jonathan.

It has been a true pleasure assisting you with your purchases. Your enthusiasm and kindness have greatly contributed to the quality of our exchanges, allowing us to explore your tastes and preferences in depth and ultimately bring together a project that truly reflects you.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Both Diana and Sonya handled the purchase with high professionalism and personal touch. Thank you!!!!

10 March 2026
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Reply from Roche Bobois - Monaco

Thank you so much for your kind words!It was a pleasure assisting you, and we sincerely appreciate your trust and support. We look forward to welcoming you again in the future!

Rated 5 out of 5 stars

Professional

Professional, fast efficient and friendly service = results !

12 November 2025
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Reply from Roche Bobois - Monaco

Thank you for your 5-star review! It was a real pleasure working on your project!

Rated 5 out of 5 stars

excellently

The service is very pleasant and fast. Tuyet is the best as always.

8 November 2025
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Reply from Roche Bobois - Monaco

Thank you, it’s a pleasure to be able to assist you with your move and setup. You’ve made some wonderful choices from our collections and accessories!

Rated 5 out of 5 stars

The shop was well laid out and stocked…

The shop was well laid out and stocked and the owner/manager could not have been more helpful.

26 October 2025
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Reply from Roche Bobois - Monaco

Je suis heureuse que notre magasin vous plaise et vous a permis de trouver le tapis parfait pour votre intérieur. Nous avons toutes les nouvelles collections et votre achat coup de coeur en fait partie. A bientôt!

Rated 5 out of 5 stars

Roche Upgrade

Compliments to Mrs. Tuyet and Mrs. Diana, they prepared everything for a meeting, to proceed with buying process as smotthly as possible.

11 October 2025
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Reply from Roche Bobois - Monaco

Dear Sir,
We have taken note of your feedback and would like to thank you sincerely. It is a real pleasure to work on your wonderful project, and we look forward to seeing the final result!

Rated 5 out of 5 stars

Superb

Everything was perfect

18 April 2025
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Reply from Roche Bobois - Monaco

Thank you very much for your positive feedback! Tuyet is happy to have met your expectations.

Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with Virgile to source our furniture. He was incredibly knowledgeable, attentive, and went above and beyond to find the perfect pieces for our space. His expertise and keen eye for design made the process seamless and enjoyable. We truly appreciate his dedication and professionalism.

27 January 2025
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Reply from Roche Bobois - Monaco

Thank you for your amazing feedback! We are so happy to meet your expectation. Best regards.

Rated 5 out of 5 stars
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Reply from Roche Bobois - Monaco

**Response:**

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you enjoyed our store and received top-class service. We strive to provide the best experience for our customers, and your feedback means a lot to us. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Great job from the store team

Great job from the store team, always fast, high quality and good conditions and help to meet the required deadlines

24 June 2024
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Reply from Roche Bobois - Monaco

Thank you very much ! Alwas a great plesure to work on your projects :)

Rated 5 out of 5 stars

Excellent Service

The sales person serviced us was professional and very friendly, providing solutions and knowledge.

14 April 2024
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Reply from Roche Bobois - Monaco

Thank you for your positive review!
We are very happy to have been able to meet your expectations and requirements. We will always be delighted to welcome you to the Roche Bobois store in Monaco

Rated 1 out of 5 stars

I ordered the Paris vanity dressing…

I ordered the Paris vanity dressing table and stool and after waiting 3 months for delivery it has arrived damaged with two dents on the table top. Extremely disappointed and surprised the item would arrive to me in this condition - Roche Bobois is supposed to be a high quality luxury brand, I was not expecting this.
I raised my concerns with the Monaco store where I purchased it and was told that there is no option to have a refund for the damaged item but a technician would come and cover it up - this isn’t good enough, the item is in bad condition!
I won’t be ordering from them again.

26 January 2024
Unprompted review
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Reply from Roche Bobois - Monaco

Dear Mrs. Harris,

I completely understand your disappointment, as you informed me earlier.

The 3-month delivery period was communicated to you when you placed the order, as it involves the customization of a piece from our Collections. Upon delivery, you noticed a defect, and the delivery team took a photo and recorded it (image attached here : http://tinyurl.com/rbmonaco-sav1 ). I informed you that our technician would come on-site for an assessment and potential intervention. We will certainly replace the tabletop if necessary. Indeed, we do not refund orders, as stated in our sales conditions, which you signed.

I am also surprised by your message today, just like your husband's, as we have taken care of your intervention request. At Roche Bobois, we strive to ensure complete customer satisfaction.

I look forward to seeing you in the store to clarify the situation that seems contentious to you, even though we are doing our utmost to address it.

Rated 1 out of 5 stars

Paid 10 k for a couch and every single…

Paid 10 k for a couch and every single cushion in the couch squeaks like crazy ( I’m not kidding ) it’s like an old granny’s couch . I complained and I got a email back from the store manager Dianne saying I got the couch leg stuck in the floor wile moving the sofa i was absolutely gob smacked !!! They take no accountability for nothing and everything is the customers fault

I have posted a copy of the email on goggle reviews please cq it out it’s embarrassing I think they get there excuses from a jokes book

9 June 2023
Unprompted review
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Reply from Roche Bobois - Monaco

Dear Mr. Harris,

Thank you for your message, and I understand your dissatisfaction, as we spoke last on the phone on January 18th and found a solution together. I confirmed our mutual commitments in writing and informed you of our technician's visit for your sofa and your wife's dressing table. We also delivered to your place on January 26th.

I am quite surprised by your message today. It seems like I am not interacting with the same person. Please come to the store so that I can understand the terms of your current dissatisfaction.

I remain at your disposal, just as I have been since the beginning of your furnishing project,

Rated 5 out of 5 stars

Great store, very friendly

I visited the store for some new furniture. I met Diana and Virgile who were really nice and professional.

13 January 2024
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Reply from Roche Bobois - Monaco

Thank you very much for your positive review. We are very happy to be able to assist you with your installation!

Rated 1 out of 5 stars

This is a disgrace of a company STAY…

This is a disgrace of a company STAY AWAY! They did damage to our flooring multiple times during the delivery. They broke one of the pieces on delivery and had to wait many months for a replacement. They say and promise one thing. Most of the furniture looks very very cheap and is poor made once you actually receive it. It looks like IKEA

17 May 2023
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Reply from Roche Bobois - Monaco

Dear Madam,
We are truly sorry for the disappointments encountered.

We understand your dissatisfaction and following our various exchanges and interventions and our final agreement, we have provided solutions to the whole.
Do not hesitate to come back to the store if you still have any questions.
Best regards

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