ROCK PAMPER SCISSORS Reviews 

107
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great idea, wish I thought of it. Wish they would branch out more so that they can be enjoyed more often though by my partner instead of having to travel.

Rated 5 out of 5 stars

Booked an appointment at "Too funky". I've been received very kindly and Sara, the hairdresser, has been lovely and very competent as she responded perfectly to the expectations I had for my haircut.... See more

Rated 4 out of 5 stars

I use rock pamper scissors every time I book a hair appointment. I have been impressed with their quality of service so far! They respond promptly to confirm bookings and send reminders which is usefu... See more

Rated 4 out of 5 stars

Always handy to be able to book on the go or outside of salon opening hours. User friendly and easy to navigate although would be good to have an option to select Student Discount or Vouchers as this... See more

Company details

  1. Hairdresser

Information provided by various external sources

Isn't it weird that on the internet you search for a hairdressers and get a list of businesses? It's not a business that cuts your hair - it's a stylist. Our app lets you discover the best stylist in your area for the hairstyle you are after. You browse real pictures of guys and girls, get inspiration, then click to see the stylist that did it. We have live availability so you can find a slot that suits you. And of course we have special offers up to 50% off. It's time to stop searching for businesses and start discovering talent.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(107)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking experience

I booked an appointment through your booking system was impressed how i was always kept update through the process before my appointment was confirmed at my chosen hairdressers. Will definitely use this system again in the future!

2 December 2016
Unprompted review
Rated 3 out of 5 stars

good when it works

Booked twice with them. The first occassion went smoothly and I got a good deal, but on the second occassion the hairdresser I booked through them cancelled the apointment on the day.

30 November 2016
Unprompted review
Rated 5 out of 5 stars

Easy to use

Brilliant! Especially when the hairdressers isn't open you can prebook and just wait for confirmation.
As am a naturally forgetful person I love the idea of this site. Although there should be a way they can see if the appointment is already booked.
Other than that I'm happy with the company's service and quickly rectified my booking that overlapped with another customer.

30 November 2016
Unprompted review
Rated 5 out of 5 stars

Great way of booking your appointment

Really easy to use as you can book anytime you like so very convenient. You get a confirmation text and email too so easy to remember your appt. Only feedback from me is that sometimes you get several texts telling you the same thing. Might be a glitch and only a minor thing.

29 November 2016
Unprompted review
Rated 5 out of 5 stars

Last minute perfect cut at great Fitzrovia salon

I am a lazy cutter and shop around for the best price. I found a perfect and super friendly hairdressers with 5 staff in Fitzrovia. I had a colour and cut and went back for a fringe. Thoroughly enjoyed my experience and will definitely return too. The app itself is great, especially if you're not attached to a certain colourist or cutter. Easy interface and plenty of options. Will use again and have recommended to many!

29 November 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Couldn't have asked for better service. Found an appointment with a great offer code and turned up at the hairdressers 30 minutes later. So quick and easy.

28 November 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

Thanks for the review Jenni. We look forward to seeing you again online in future!

Rated 1 out of 5 stars

Complete and utter waste of time

I decided to book into my usual salon through Rock Pamper Scissors as I was on holiday and thought it would be easier to book online rather than spend a fortune calling from abroad. I was able to choose a timeslot and book, making it seem like a very easy process. However, I soon received a message to let me know the slot I'd booked wasn't actually available and I had to choose an alternative. All of these changes had to be conducted via text message (so I wasn't saving by booking online at all!). Eventually I was able to arrange a new timeslot. However, once I arrived at the salon it turned out that they had no record of my booking and the whole exercise had been a complete waste of time! Will never use again!

28 November 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

Hi Natalie,

We're appalled at the service you've had here, and would love the opportunity to put it right.

As our booking system is in realtime, there are rare occasions where requested slots are booked by walk in clients in the short space of time busy salons can take to confirm them, but in all cases we'll contact clients by text, phone and as a back up, email, to ensure we can find a slot that works even if clients can't get to a phone.

In terms of turning up for an appointment that wasn't booked, that should never, ever, happen.

We'd like to take a look at this in more detail to ensure the salon in question is taking bookings according to our use policy, and ensure this is our right with you personally.

If you'd like to, we'd be grateful if you would contact us on support@rockpamperscissors.co.uk so we can start a conversation.

Thanks for taking the time to write your review.

Rated 5 out of 5 stars

Quick and easy online booking

This was a really easy to use online booking process and so quick. You get an email and a text confirming your appointment once you have booked. The text even tells you the price you will pay at the Salon, this is a great idea! Highly recommended!

28 November 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!!!

Thomas Worth is very talented and really friendly , he took the time to understand what I wanted from my visit and I loved the results ....thank you Thomas! the overall experience was fabulous best hairdressers in Leeds..... would definitely recommend !

28 November 2016
Unprompted review
Rated 5 out of 5 stars

Smooth and Sleek Service

This was so much easier than hanging on the end of a phone and can be done anytime of the day or night. I was kept informed by text and also reminded about my appointment the day before. The service was smooth and sleek...a bit like my new hair!

27 November 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look