ROCK PAMPER SCISSORS Reviews 

107
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Great idea, wish I thought of it. Wish they would branch out more so that they can be enjoyed more often though by my partner instead of having to travel.

Rated 5 out of 5 stars

Booked an appointment at "Too funky". I've been received very kindly and Sara, the hairdresser, has been lovely and very competent as she responded perfectly to the expectations I had for my haircut.... See more

Rated 4 out of 5 stars

I use rock pamper scissors every time I book a hair appointment. I have been impressed with their quality of service so far! They respond promptly to confirm bookings and send reminders which is usefu... See more

Rated 4 out of 5 stars

Always handy to be able to book on the go or outside of salon opening hours. User friendly and easy to navigate although would be good to have an option to select Student Discount or Vouchers as this... See more

Company details

  1. Hairdresser

Information provided by various external sources

Isn't it weird that on the internet you search for a hairdressers and get a list of businesses? It's not a business that cuts your hair - it's a stylist. Our app lets you discover the best stylist in your area for the hairstyle you are after. You browse real pictures of guys and girls, get inspiration, then click to see the stylist that did it. We have live availability so you can find a slot that suits you. And of course we have special offers up to 50% off. It's time to stop searching for businesses and start discovering talent.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.5

All reviews

(107)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It is ok

Sometimes it works, sometimes it doesn't.

I'd rather just book using the hairdressers actual website.

27 November 2016
Unprompted review
Rated 5 out of 5 stars

Efficient and simple - great service

A haircut has always been one of the last things on my priority list.
Discovering this service at my new hairdressers has taken the faff out of booking and keeping an appointment.
I can always get the hairdresser I want, at a time that suits me, and am 100% more likely to actually get my hair cut when it needs doing, and enjoy it when I go.
Huge thumbs up!

27 November 2016
Unprompted review
Rated 4 out of 5 stars

Fairly easy to use

I would say it is fairly easy to use, with the disadvantage that if booking is done at the weekend, confirmation is received only on Monday. Otherwise a good experience, it allows the liberty to surf through the calendar of hairdresser.

26 November 2016
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Excellent, great staff, great service, great online booking process..5 star service from booking process to final appointment!! I would recommend without hesitation!!

26 November 2016
Unprompted review
Rated 4 out of 5 stars

Lovely well skilled staff, good atmosphere

I loved the vibe inside the salon, everyone was really friendly and welcoming. I did have to wait almost 10 minutes over my alloted appointment time, but they were quite busy. It would also have been nice to be offered a drink or something and take my coat while I waited. I was very pleased with the result and I got lots of compliments about my hair. The online booking is amazing, so easy to do!

26 November 2016
Unprompted review
Rated 4 out of 5 stars

Love the idea, needs work

I love the idea of the site - it's so good to be able to book my hair anywhere and see reviews of new places. However, both times I have used the website the place has called and rescheduled my appointment claiming the appointment slot is already booked.

26 November 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

HI Katrina, sorry your chosen salons' didn't have the slot you requested.

We're constantly striving to keep our availability up to date, and provide our partner salons with easier and easier ways of keeping us informed of the slots they have free.

We've taken your feedback on board and will keep working to make the process seamless for style seekers and salons alike.

I do hope you the rescheduled appointment times work for you, but if not, we'd love to hear about it and see if we could help. Just contact us on support(at)rockpamperscissors.co.uk.

Rated 5 out of 5 stars

Rock Pamper Scissors

Couldnt think of a better app where you can now book your appointments online and get straight in! Excellent! :)

26 November 2016
Unprompted review
Rated 5 out of 5 stars

Much better than treatwell!

Much more user friendly and they keep you in the loop when you're booking can't be fulfilled. They'll always find another slot for you to avoid any disappointment.

25 November 2016
Unprompted review
Rated 5 out of 5 stars

Simple and easy

Simple
And easy to do and good to see what the availability is so can be flexible ( as need to arrange childcare). Even though my chosen booked appointment time wasn't available they callled me
Back with availability. Nice and good service

25 November 2016
Unprompted review
Rated 4 out of 5 stars

Easy and Quick

Booking my appointment this way was so much quicker than contacting every salon individually to see if they had appointments available on the day I needed. Only thing I could suggest to improve was the amount of reminder texts - I received way too many! One text on the day of the appointment would be sufficient

25 November 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

Thanks for the feedback Sharon! Really appreciated.

We currently send two reminders, one two days before the appointment, and one on the day, but we'll look to change that if clients feel that two is too many, or add the option to turn them on and off on an appointment by appointment basis.

Salons may also send out their own reminders outside of our system, so we'll keep that in mind as we improve our service.

Rated 5 out of 5 stars

Excellent service

I've never used Rock Pamper Scissors to book an appointment before until recently.
Regular reminders of my appointment at Westrow were very much welcomed as i was rather busy before hand and I'd put it to the back of my mind.
Without a shadow of a doubt will use RPS again and will recommed to friends and family and would encourage others to do the same.

25 November 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

Hi there Christopher - thanks so much for your review and great you found the reminders useful.

We'll be announcing our referral scheme very soon which would mean you'd get perks for spreading the good word.

Thanks again and looking forward to seeing you online soon.

Rated 5 out of 5 stars

Very good and easy to use service

The site is easy to access and intuitive making bookings simple. It is also adaptable coping with phone, tablet and laptop site versions. Overall very happy with the service. Also very happy with Portland Barbers who always do an excellent job.

25 November 2016
Unprompted review

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