Rocksteady Music School Reviews 

830
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional enthusiasm, supportive nature, and ability to inspire children, helping them to develop new skills and confidence. Reviewers report that children consistently love the sessions, eagerly looking forward to them each week and enjoying the unique experience of playing in a band. The concerts are a particular highlight, providing a wonderful opportunity for children to perform, build confidence, and showcase their progress in a fun environment. However, some customers also noted issues with the service, including missed lessons, lack of make-up sessions, and slow progress in learning instruments. A few other people also felt that communication was poor, experienced problems with children not being collected for lessons, or found the company defensive regarding mistakes.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their teachers and band leaders for their... See more

Service

Users describe ambiguous interactions with service, with many customers expressing satisfaction and... See more

User experience

Clients share positive opinions on user experience, highlighting how the program fosters confidence and... See more

Product

Consumers find the product to be highly beneficial, with many praising its positive impact on children's... See more

Customer service

Reviewers mention positive feedback about customer service, noting that interactions are often courteous,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oliver is my daughter’s teacher and he is absolutely amazing with the children. They all have a brilliant time with him and my child has just received an amazing certificate, so proud of her. This wou... See more

Company replied

Rated 5 out of 5 stars

My 7 Yr old joined a rocksteady band in March and yesterday performed at his first concert. I was so impressed by the confidence and talent of all the children who took part. Liam is a real credit... See more

Company replied

Rated 5 out of 5 stars

All 3 of my school aged children do rocksteady. Their teacher Ryan is incredible. Supportive in lessons andnin concerts. Will contact me if there are issues. He is very approachable and clearly loves... See more

Company replied

Rated 5 out of 5 stars

My daughter has been attending Rocksteady for over a year and she loves it! It's really helped her confidence and she's in the same band as her friends so they all have fun together. Dan, the instruct... See more

Company replied


Company details

  1. Music school
  2. Educational institution

Written by the company

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

830 reviews

5-star
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1-star

No recent history of asking for reviews

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4.4

All reviews

(830)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

My daughter has really enjoyed her Rock…

My daughter has really enjoyed her Rock Steady sessions. She is generally a quiet, shy character, and has not played an instrument before, but now plays a few chords on the guitar, and was excited to perform in the summer concert. Clearly the teaching, the community, the sense of being in the band, and the occasion of the concert have worked their magic. We will happily continue her lessons in the next school year. Daz, the Rock Steady teacher at Bishop Wood School, clearly knows how to get the best out of kids.

8 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there,

It's brilliant to hear how much your daughter has grown through her Rocksteady lessons. Building confidence alongside brand new skills, especially for a child who hasn't played an instrument before, is exactly what we love to see, and it sounds like she really shone at the end of term concert.

We're so pleased she'll be continuing her musical journey with us next year. Daz will be delighted to hear this feedback too.

Many thanks,
Rocksteady Music School

Rated 1 out of 5 stars

Total waste of money at 40 odd quid

Total waste of money at 40 odd quid. My son has been taught barely anything and they have missed around 2 months of lessons due to nobody being available to teach the lessons. All I got was a £10 refund. I would avoid and get my son proper music lessons in the future.

8 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Dwane, we're really sorry that your experience hasn't been the positive one we aim to provide. We can't find an account in your name but hopefully the below helps to provide some more information.

We understand how important consistency is for a child's musical progress, so will always look to find cover for lessons when your child's usual band leader is unavailable. This is why your subscription guarantees a minimum of 33 band lessons and concerts across the academic year (or the equivalent based on when your child started Rocksteady), to account for unexpected band leader sickness that we're unable to provide cover for. On the rare occasion this number isn't this met, a credit or refund will, of course, be issued to make up the difference.

If you'd like to chat through this further, please do get in touch with our customer service team on 0330 113 0330 or email info@rocksteadymusicschool.com and they'll be more than happy to help.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Thoroughly recommend

Thoroughly recommend! My Son has received fantastic support and inclusion from his band leader to help him and enable him to continue to enjoy music, singing and performing despite progressing health difficulties. Thankyou🙏

6 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you so much for sharing this.

It's wonderful to hear that your son has felt so supported in his band lessons. Creating a fun, inclusive space where every child can take part is exactly what Rocksteady is all about, and we're delighted your son's band leader has been such a key part of his musical journey.

Many thanks,
Rocksteady Music School

Rated 1 out of 5 stars

We pay over £44 a month because it…

We pay over £44 a month because it seems that the paying parents subsidise the cost for the parents that don’t have to pay, which is very frustrating.
My son has been doing this since October and I’ve got to say, what a waste of money.
The cost doesn’t change over Easter/xmas or half terms even though my son misses lessons when the school is closed, and he has missed at least 3 lessons due to rocksteady not having teachers available.
The school also lied and said it was an 8 week program but rocksteady didn’t schedule the first performance until March.
Overall almost £400 spent and my son had very very basic skills.
Absolutely rubbish.

8 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Hannah, thank you for your feedback and we're very sorry to hear there has been disruption to your son's band lessons. We can't find an account in your name, but hopefully the below explains more about Rocksteady's subscription and approach to teaching music.

Whenever a band leader is unable to teach a lesson, we will always aim to provide a cover teacher so the children's progress is not impacted. Unfortunately this isn't always possible, which is why your subscription guarantees a minimum of 33 band lessons and concerts across the academic year (or the equivalent based on when your child started Rocksteady). This minimum lesson number accounts for any band leader sickness that we are unable to provide cover for. On the rare occasion this number isn't this met, a credit or refund will, of course, be issued to make up the difference.

To explain a little more about our approach, Rocksteady teaches children to play music together as a band, focusing on fundamentals such as timing and synchronisation, alongside instrument technique and performance skills, working towards an exam-free music qualification accredited by Trinity College London. The termly concerts then give children the opportunity to put all this into practice in front of a supportive audience.

We'd really like to look into your individual experience. Please do get in touch with our customer service team on 0330 113 0330 or email info@rocksteadymusicschool.com and they will look into this.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

started at year 2. Amazing

My daughter started Rocksteady in year 2 til year 5 really enjoyed doing it with singing and drums skills would recommend to any parent.

7 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Simon,

Thank you for taking the time to share this wonderful review.

It's fantastic to hear that your daughter had such a positive experience with Rocksteady all the way from Year 2 through to Year 5, enjoying her singing and drumming skills along the way. We really appreciate you recommending us to other parents.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

My son (8) has loved his time with…

My son (8) has loved his time with Rocksteady, highly recommend

7 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Gemma,

Thank you for this lovely review!

It's brilliant to hear that your son has loved his time with Rocksteady band lessons. Watching children build confidence and have fun playing music together is exactly what we hope every child experiences, so thank you for recommending us to other parents.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Regular updates

Regular updates and progress reports to say how my child is getting in. Great communication overall.

4 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Anne, thank you for this feedback!

We're so pleased you've found the regular updates helpful. Being able to keep track of your child's musical progress and celebrate their achievements along the way is such a rewarding part of the journey.

Thanks again for sharing.

Rocksteady Music School

Rated 5 out of 5 stars

Has brought my daughter out of her shell completely!

Rock Steady has exceeded every expectation we had. My daughter is naturally very shy, so to see her stand up in front of a whole room full of people and sing on her own at the concert was incredible – I was so incredibly proud of her!

The lessons have done wonders for her confidence. She has grown so much, and now she positively looks forward to her band practice every single Friday. You have created such a fun, safe and encouraging space where the children feel brave enough to shine.

Thank you to all the team and her brilliant teacher Chris for everything you do – we couldn’t recommend you more highly! 🎸🎤💖

 

3 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Paige, thank you so much for sharing this!

What an amazing moment that must have been, seeing your daughter sing in front of everyone at the concert. Performing on stage is such a rewarding part of the Rocksteady experience, and it sounds like she absolutely rocked it!

It's brilliant to hear how much her confidence has grown and that she looks forward to her band lessons every Friday. Building children's confidence and self-belief is exactly what Rocksteady is all about, and Chris will be thrilled with this feedback too.

Thank you again for this review!

Rocksteady Music School

Rated 5 out of 5 stars

Oliver is my daughter’s teacher and he…

Oliver is my daughter’s teacher and he is absolutely amazing with the children. They all have a brilliant time with him and my child has just received an amazing certificate, so proud of her. This wouldn’t be possibly without Olly’s hard work. Thank you for making rocksteady so fantastic and she looks forward to it every Tuesday. If anyone is thinking of their child starting I would highly recommend it.

2 July 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Danielle,

We're so pleased to hear your daughter has such a great time in her Rocksteady lessons and looks forward to them every Tuesday. Earning her certificate as part of our exam-free music qualification, accredited by Trinity College London, is a wonderful achievement and something she should be really proud of!

Olly will be thrilled to hear these kind words too - thank you for sharing!

Rocksteady Music School

Rated 5 out of 5 stars

Impressive

My 7 Yr old joined a rocksteady band in March and yesterday performed at his first concert. I was so impressed by the confidence and talent of all the children who took part.
Liam is a real credit to your organisation. His energy and enthusiasm with all the groups and children was exceptional and his encouragement while they were playing was the motivation they needed.
Well done Liam and Rocksteady

30 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you for sharing this great review.

It's brilliant to hear that you enjoyed your son's first concert! These are a fantastic opportunity to see just how much progress children have made throughout the term and see their new skills in action.

Liam will be delighted with this feedback too - many thanks!

Rocksteady Music School

Rated 5 out of 5 stars

My six-year-old son loves his guitar…

My six-year-old son loves his guitar lessons with Matthew Preston. I would thoroughly recommend to parents as they really enjoy it and Matthew has got my son thinking he’s a rockstar and posing for photographs as though he is on world tour!

24 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you for this lovely review and recommendation.

It's great that your son is loving his band lessons with Matthew and enjoying learning guitar alongside his bandmates! Matthew will be really pleased to hear this too.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Great idea

Great idea, my son has had a great time learning to play guitar and taking part in concerts.
It has filed him with confidence and he has thoroughly enjoyed the experience.

26 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Sarah, thank you for taking the time to leave this great feedback!

It's brilliant to hear that your son has thoroughly enjoyed learning to play guitar with Rocksteady and that taking part in concerts has helped boost his confidence. Getting the chance to perform alongside bandmates is such a rewarding part of the experience, and it sounds like he's loved every moment.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

My daughter loved Rocksteady

My daughter loved Rocksteady. She particularly liked doing the shows and has grown in confidence over her time there

28 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there,

Thank for your this great review.

It's wonderful to hear that your daughter enjoyed her time with Rocksteady and performing in the end of term concerts! Growing in confidence while learning to play as part of a band is what the experience is all about, and it's brilliant that this shone through.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rock steady has been instrumental (no…

Rock steady has been instrumental (no pun intended) in helping my little girl to make new friends and work tremendously as part of a group.

My little one has thoroughly enjoyed learning how to play bass guitar for a variety of different songs and has had amazing opportunities to perform in her own concerts.

I would highly recommend rocksteady to anyone who’s child may struggle making friends or who may need a sense of belonging

25 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Lauren, thank you for this lovely review!

It's brilliant to hear that your daughter has made new friends and found a real sense of belonging through her band lessons. Seeing children grow in confidence while learning to play and perform together is exactly what the experience is all about.

We hope she continues to enjoy every moment of her musical journey.

Many thanks,

Rocksteady Music School

Rated 5 out of 5 stars

Join a band!

Eddie really enjoyed the sessions with Rocksteady and thought they were great fun. He enjoyed being part of a band and given the opportunity to perform in front of an audience. It was overall a great experience.

22 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Vanessa, thank you for this wonderful review!

It's brilliant to hear that Eddie had such a great time with Rocksteady and loved being part of a band. Getting the chance to perform in front of an audience is such a rewarding experience for children, and it sounds like he really rocked it!

We hope Eddie continues to enjoy his musical journey.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Fantastic

I can't thank my child school enough and rock steady for allowing him to take part it has really built up his confidence and really enjoys each session staff are fantastic and allow him to be free whilst being supportive of his needs

12 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there,

Thank you so much for this wonderful review. Hearing that your son's confidence has grown and that he looks forward to every session is exactly what Rocksteady is all about.

It's also really lovely to hear how well supported he feels by the team at his school.

Thanks again,
Rocksteady Music School

Rated 1 out of 5 stars

Absolute scam

Absolute scam. They booked a concert date for a day which was my childs transition day where she physically could not attend because she'd be at her future high school. I told them last month when they announced the date that if they cannot change the date to cancel the membership because I don't want to pay £45 a month for my child to practice for a concert they can't perform in through no fault of their own. I was told they'd speak to the teacher and get back to me. They didn't. I got charged. An email went out confirming the concert date is the same date. It's scamming me and its cruel to make my child practice knowing they can't be at the show she came home saying how they complimented her singing and saying she's so improved and its beyond cruel its raising her up for her to fall flat I had to remind her she can't go to the concert she was in tears THIS IS WHAT THEY DON'T HAVE TO SEE WHEN THEY'RE HURTING MY CHILD.

19 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi, thank you for sharing this feedback.

Ensuring children have a positive experience that boosts their self-belief through music is at the heart of what we do, and we sincerely apologise that this hasn’t been the case for your child.

We know how much children and families look forward to the termly concerts, and it sounds like your child has been making real progress – we're so sorry that she didn't get the chance to show that due to her transition day taking place at the same time as the concert.

To explain a little more about how we schedule concerts, we work closely with schools to book termly performances around other activities and events. We always try to ensure dates work for every family and do our best to find timings that work for everyone, but unfortunately this isn't always possible.

We'd really like to look into this for you. As we're unable to find your account, please do reach out to our customer service team directly on 0330 113 0330 or by emailing info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Rated 1 out of 5 stars

I am very disappointed with my…

I am very disappointed with my experience at Rocksteady Music School.
After enrolling my child, we attended what was supposed to be their first lesson at 8:30. We arrived at Parkgate Junior School on time and repeatedly pressed the bell, but nobody came to open the gate. As a result, my child was unable to attend the lesson and missed out completely.
What made the situation even more disappointing was the lack of communication afterwards. Despite my child missing the lesson through no fault of our own, the teacher did not contact me to check what had happened or to follow up.

For a first lesson, this was a very poor experience.

15 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Apsara,

Thank you for your feedback and please accept our sincere apologies that your first experience of Rocksteady wasn't the positive one we aim to provide.

We understand our customer service team has been in contact to confirm that this will be looked into further, but we do appreciate this is still a frustrating start to your son's band lessons. We're pleased they were able to join a different band lesson that day, and this shouldn't happen again going forward. We hope your son goes on to have a great time in his upcoming band lessons.

If you'd like to talk through this further, please don't hesitate to get in touch with our customer services team on 0330 113 0330 or email info@rocksteadymusicschool.com.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

My grandson has been with Rocksteady…

My grandson has been with Rocksteady for 18 months+
He is having to stop now due to him going to secondary school

He has thoroughly enjoyed it.
He plays the key board and loves it , he is hoping to continue with lessons at his new school.
He has grown in confidence since joining, joined the choir and performed in the end of year production.
I would 100% recommend Rocksteady . Thank you

11 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Elaine,

Thank you for your review and recommendation!

It's brilliant to hear how much your grandson's enjoyed his time with Rocksteady and that it's sparked a love of music and playing the keyboard. The confidence he's built along the way has clearly reflected in other areas too - he should be really proud!

We wish him all the best at his new school and hope he continues to enjoy his musical journey.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Our little boy is quite shy and has…

Our little boy is quite shy and has really gained confidence since having drumming lessons. It’s wonderful to see!

11 June 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Kya,

This is brilliant, thank you so much for sharing. Seeing children come out of their shell and thrive as part of a band is truly special - and what the Rocksteady experience is all about!

Many thanks,
Rocksteady Music School

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