I just wanted to say how amazed I was at the concert this morning. This was completely out of my daughters comfort zone, she never puts herself forward to perform and I am so thrilled that she did t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having had lessons for over 2 years, you can see the confidence shining in my child. He will happily go on stage and show what he has learnt. This is not possible without the dedication and commitment... See more
Company replied
Rocksteady has rapidly increased both of my daughters confidence. I had no clue they could even sing and perform so boldly, especially infront of an audience. They speak so positively of their teacher... See more
Company replied
Our daughter has LOVED her journey with Rock Steady. She started on the keyboard and then went on to vocals. Alister has been her teacher for the entire time and has been outstanding! The individual f... See more
Company replied
Company details
Written by the company
Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.
Contact info
Bohunt Manor, GU30 7DL, Liphook, United Kingdom
- 0330 113 0330
- info@rocksteadymusicschool.com
- www.rocksteadymusicschool.com
4.4
Excellent
845 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An amazing musical journey and exceptional teaching!
Rocksteady Music School has had a profound impact on my son’s life. He has been part of a Rocksteady band from Year 3 to Year 6, and it has been a truly wonderful and rewarding experience. His music teacher, Oliver, showed exceptional patience, dedication, and care throughout these years. Thanks to Oliver’s incredible guidance, my son's musical potential was fully unlocked. He has blossomed into a formally recognized, talented young musician, even earning a Trinity College London qualification. Music has immensely helped his personal development, confidence, and well-being. As he transitions to Year 7, we want to express our deepest gratitude to Oliver and the whole Rocksteady team for these unforgettable years of music. Highly recommended!
2 June 2026
Unprompted review
Reply from Rocksteady Music School
Hi Seyed,
This is incredible to hear, and what a journey your son's had from Year 3 to Year 6!
It's brilliant that he's grown throughout his time with Rocksteady, not just as a musician, but in his confidence and wellbeing too. Earning a Trinity College London qualification is a fantastic achievement, and something he should feel incredibly proud of as he heads into secondary school.
Oliver will also be delighted to know the impact he's had on your son's musical journey. We wish your son all the best at his new school, and hope his love for music continues to grow.
Many thanks,
Rocksteady Music School
My daughter has thoroughly enjoyed her…
My daughter has thoroughly enjoyed her lessons with her Rocksteady teacher, Greg. She says the lessons are fun and she has learned a lot about musicality and performance.
As a parent, dealing with Rocksteady has been incredible. Communication is brilliant and the service they provide to families is amazing.
8 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Mark, thank you for this lovely review!
It's brilliant to hear that your daughter is having so much fun while learning new skills in her band lessons - this is what Rocksteady is all about!
It's also wonderful to know you've had such a positive experience as a parent too, thanks so much for sharing.
Rocksteady Music School
Great enrichment opportunity
Rocksteady is a great enrichment opportunity for the kids. It doesn't only teach them music and playing an instrument but gives them also confidence to play and perform in front of an audience. It shows how fun it is to play in a band and how all the band (team) members have their own importance. My son loves the lessons and playing the keyboard!
21 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Maaret, thank you for this great review!
It's brilliant that your son is enjoying learning the keyboard and being part of his band. The confidence children gain from learning together and performing in front of an audience is such a special part of the journey, and it's lovely to hear this shining through for your son.
Many thanks,
Rocksteady Music School
My daughter loves her music lessons and…
My daughter loves her music lessons and says that her teacher is really kind
21 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Laura, thank you for this lovely review.
It's wonderful to hear that your daughter is enjoying her Rocksteady lessons and that she feels so well supported.
Many thanks for sharing,
Rocksteady Music School
Massive waste of time and money
Massive waste of time and money. Started off well. Then the teacher missed a few lessons consecutively. Followed by a concert in which they were expected to perform despite the lack of actual lessons... then Rocksteady cancelled the classes altogether. We were given a refund for the month already paid. But refused a refund for the missed lessons. Massive con. Don't waste your time or money.
21 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Lucy,
Thank you for your feedback. We know how much children look forward to their band lessons, and how important consistency is for their progress and enjoyment. We're so sorry this wasn't the experience we were able to provide.
There are times when pausing lessons at a school is the most appropriate course of action, as this allows us to resolve any issues and ensure a better experience going forward. Payments are frozen immediately when this happens, and we work closely with schools to resume lessons quickly. Unfortunately, this is not always possible – and we sincerely apologies lessons did not resume at your school.
Please be assured that concerts only ever go ahead if the children feel ready and confident to perform, and your band leader will always make that call based on what is right for the group.
To explain a little more about how payments work, our monthly subscription guarantees a minimum of 33 lessons per academic year, or the equivalent based on when your child started. Where that minimum hasn't been met, we will, of course, issue a credit or refund.
We'd really like to look into this further for you. Please don't hesitate to get in touch on 0330 113 0330 or at info@rocksteadymusicschool.com.
Many thanks,
Rocksteady Music School
A really amazing scheme
A really amazing scheme, the instructor at our school was wonderful and very patient, my son has gained so much confidence, so thank you!
19 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Pam,
It's wonderful that your son has gained so much confidence through his band lessons. Learning to play alongside bandmates in a fun and supportive environment is what Rocksteady is all about, so it's brilliant to hear that this has had such a positive impact on your son!
Many thanks,
Rocksteady Music School
Brilliant- highly recommend
My son absolutely loved his time doing rock steady. He performed and gained a certificate in less than a year. Unfortunately he had to change schools due to relocating, and his first words when we told him were “will I still get to do my drumming?” He loved his music teacher and couldn’t recommend it to other parents enough. It’s honestly brilliant for the kids!
15 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Hayley,
Thank you for your 5* review!
It's great to hear how much your son enjoyed his Rocksteady experience, and what an achievement to have gained a certificate as part of our exam-free music qualification - he should be really proud of himself.
We wish him all the best at his new school and hope he continues to enjoy his musical journey.
Many thanks,
Rocksteady Music School
My daughter has started to learn the…
My daughter has started to learn the electric guitar the beginning of this academic year. Her band leader Liam is amazing, was totally made for his job. My daughter is absolutely loving the guitar and is doing amazing. I would truly recommend rock steady
14 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi there, thank you so much for this lovely review and recommendation.
It's brilliant that your daughter is enjoying her Rocksteady experience and learning the guitar with her bandmates! Liam will be really happy to hear this too.
Thanks for sharing,
Rocksteady Music School
My son absolutely loves this class
My son absolutely loves this class. He says it is so much fun. My eldest son has now joined so he also start learning an instrument and having fun 😁
13 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Wendy,
Thank you for this lovely review.
It's great that your son is loving his band lessons, and that this has inspired his brother to join too! Learning an instrument in a fun and supportive environment is what Rocksteady is all about, and it's great that this has shone through.
Many thanks,
Rocksteady Music School
My daughter originally started on the…
My daughter originally started on the bass guitar, however singing was truly what she wanted to do but lacked confidence. I couldn’t persuade her but when I contacted Rock steady, with their help and encouragement, she eventually had the confidence for vocals. Paul her teacher is absolutely amazing! Thankyou for all your praise and encouragement because it has given her so much confidence 🙂🙂
12 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Neelam,
Thank you for this great review!
It's wonderful to hear that your daughter's confidence has developed, and she's felt supported and encouraged to take on the vocalist role in her band. Paul will be thrilled to hear this feedback too!
Thanks for sharing,
Rocksteady Music School
My son has been doing rocksteady for 3 yrs
My son has been doing rocksteady for over 3 years, it has been a great experience for him, he has learnt to play different instruments and has grown in confidence, especially when he performs in his concerts.
12 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Siobhan,
Thank you for your 5* review!
It's great to hear how much your son's confidence has grown throughout his time with Rocksteady! Seeing that confidence shine through at the end of term concerts is always a special moment.
Having the chance to learn different instruments along the way also makes it such a rewarding experience, and we hope he continues to enjoy his musical journey!
Many thanks,
Rocksteady Music School
Excellent for building confidence and promoting team work
All of my children have loved being part of Rocksteady, the band environment supports team building and the concerts build confidence.
6 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Jenny, thank you for taking the time to leave this lovely review!
It's wonderful to hear that your children have loved being part of their Rocksteady bands. Learning to play together, support each other and then perform on stage are such a big part of the experience, and it's great that this has shone through.
Many thanks,
Rocksteady Music School
Poor experience with billing not…
Update: Following the company response, it has now been clarified that the remaining £10 credit was intended to be applied against a future payment. However, as my subscription has since been cancelled, it remains unclear how this outstanding amount will be refunded.
Poor experience with billing not reflecting the service provided.
I was charged £44.68 on the 1st of the month for what is normally a package of 4 lessons. However, only 2 lessons were scheduled for that month, despite the full monthly fee still being taken.
This was during a period where the school had already confirmed they would be ending their arrangement with Rocksteady Music School at the end of the academic year, yet the level of service had already reduced.
There were also instances of last-minute cancellations, with assurances that lessons would be made up and reviewed at the end of term. However, from my experience, this did not result in a clear or timely resolution.
In addition, a £20 refund had previously been agreed, but only £10 was actually paid, leaving £10 still outstanding.
I raised these issues directly but did not receive a proper resolution and ultimately had to go through my bank under the Direct Debit Guarantee to recover the overpayment.
Based on my experience, the billing did not align with the service delivered, particularly during a period of reduced provision and cancellations. I would strongly recommend that other parents carefully check how many lessons are actually being provided compared to what they are being charge
1 May 2026
Unprompted review
Reply from Rocksteady Music School
Hi Hannah,
Thank you for your feedback and we do apologise that your Rocksteady experience hasn't been the positive one we aim to provide.
Your monthly direct debit spreads the total cost for the academic year evenly across 11 equal payments, with no payment taken in August. This is because the number of lessons available each month varies depending on school holidays and bank holidays, so the subscription evens this out rather than charging per lesson. Across the academic year, this guarantees a minimum of 33 lessons in total, including termly concerts.
We're also very sorry for any disruptions to your child's band lessons this term. Whenever a band leader is unable to teach, we will always look to arrange a cover teacher to minimise disruption to your child's lessons, but unfortunately this isn't always possible. To make up for this, a £20 credit has been issued to your account which has been allocated against your regular May and June direct debit payments - therefore you can expect the second £10 credit to come off your next payment.
We apologise again for any inconvenience caused. If you have any further questions, please do give us a call on 0330 113 0330 or email info@rocksteadymusicschool.com and we'd be happy to help.
Many thanks,
Rocksteady Music School
My son has been doing rocksteady for 2…
My son has been doing rocksteady for 2 years and Thursday was his favourite day of the week as his lesson was on Thursday. Unfortunately, we had to drop him out because of some situations but I would recommend it. And his teacher Will was so nice and friendly.
30 April 2026
Unprompted review
Reply from Rocksteady Music School
Hi there,
Thank you for your great review!
It's brilliant to hear how much your son enjoyed his Rocksteady experience and that it became the highlight of his week.
We hope he continues to enjoy his musical journey and would love to welcome him back in future!
Many thanks,
Rocksteady Music School
Rocksteady has been amazing for bits of…
Rocksteady has been amazing for both of our children, they are both autistic, and will has been incredible for them,he's kind, considerate and understanding and teaching them at a pace they are both happy with.
They have grown in themselves, and in confidence with others aswell, and have made some fantastic friends in their bands.
Highly recommended if your children are quite and withdrawn from social interactions, this helps they to grow in so many ways.
3 May 2025
Unprompted review
Reply from Rocksteady Music School
Hi Laura,
Thank you for your 5* review!
It's great to hear that both of your children are loving their band lessons, and that it's been a really supportive environment for them to grow and gain confidence. Making new friends and having fun learning a new instrument is what it's all about.
Thanks for sharing,
Rocksteady Music School
I highly recommend RockSteady!
I have observed that my son has greatly benefited from learning the drums and being part of a rock group, which has notably enhanced his confidence. As he approaches his final concert this summer before transitioning to secondary school, I'm looking forward to enrolling my daughter as well, as she enjoyed her trial session. I highly recommend Rock Steady! A special thank you to Keys Meadow Primary School.
30 April 2026
Unprompted review
Reply from Rocksteady Music School
Hi Chai,
Thanks again for your lovely review on here, and on Google! Hearing how much your son's confidence has grown throughout his Rocksteady journey is brilliant, and we can't wait to see your daughter start hers too.
We really appreciate it.
Many thanks,
Rocksteady Music School
Such a great idea for children to get…
Such a great idea for children to get them interested in music. We had a great teacher too who was very encouraging and patient with the children.
27 April 2026
Unprompted review
Reply from Rocksteady Music School
Hi Claire, thank you for this lovely review!
Introducing children to music in a fun and inclusive way is exactly what band lessons are about, and it's great that this has shone through!
Thanks so much for sharing,
Rocksteady Music School
I can’t rate rocksteady enough
I can’t rate rocksteady enough. Communication is fast and friendly. No bombarding. Paulie’s teacher is amazing with him. I never in a million years would have expected Paulie to get up on his own in front of his whole school after like four sessions but the encouragement was gentle enough he did it and am a proud mum.
So thank you guys so much.
27 March 2026
Unprompted review
Reply from Rocksteady Music School
Hi Stephannie,
What a lovely review, thank you so much for sharing this.
It's wonderful to hear how much Paulie has come on in such a short space of time. Getting up on stage in front of the whole school is a great achievement - and what the Rocksteady experience is all about!
Many thanks,
Rocksteady Music School
Great, positive introduction to Music.
My daughter has been attending Rocksteady for over a year and she loves it! It's really helped her confidence and she's in the same band as her friends so they all have fun together. Dan, the instructor is great with all the children and it's the only school club my daughter has wanted to attend for longer than a term. She's also recently achieved a Trinity College certificate which feels really special, especially at 5 years old.
20 April 2026
Unprompted review
Reply from Rocksteady Music School
Hi Jim,
Thank you for your 5* review!
It's great to hear that your daughter has been enjoying her Rocksteady experience and that it's helped grow her confidence along the way - that's what band lessons are all about!
It's also a wonderful achievement to receive a certificate as part of our exam-free, Ofqual-regulated, Trinity Music qualification, and she should be really proud of herself.
Many thanks for sharing,
Rocksteady Music School
Rocksteady rocks!
My son is really enjoying the Rocksteady sessions! Any time I’ve contacted customer services, I was dealt with courteously and efficiently.
I would highly recommend Rocksteady, the kids beam with joy when performing for parents/carers :)
20 April 2026
Unprompted review
Reply from Rocksteady Music School
Hi Suzi,
Thank you for this lovely review!
It's great to hear how much your son looks forward to his Rocksteady lessons. The end of term concerts really are something special - there's nothing quite like seeing your child shine as they showcase everything they've learnt!
Many thanks for sharing,
Rocksteady Music School
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.