Rocksteady Music School Reviews 

840
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and inspiring staff, who foster confidence and make learning enjoyable for children. Many highlight the exceptional product and user experience, noting how children develop new skills and perform with pride in concerts. The supportive and enthusiastic staff ensure a rewarding musical journey for participants. However, some customers also noted concerns regarding service delivery. A few people experienced missed or cancelled lessons, with some teachers failing to attend classes. Additionally, some reviewers felt that progress was quite slow, with children not learning instruments as effectively as they could be.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their dedication, enthusiasm, and ability... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction with the music... See more

Product

Consumers find the product to be a positive and enriching opportunity for children, with many reporting that... See more

User experience

Users describe positive interactions with user experience, highlighting the fun and rewarding aspects for... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that customers were dealt with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to say how amazed I was at the concert this morning. This was completely out of my daughters comfort zone, she never puts herself forward to perform and I am so thrilled that she did t... See more

Company replied

Rated 5 out of 5 stars

Having had lessons for over 2 years, you can see the confidence shining in my child. He will happily go on stage and show what he has learnt. This is not possible without the dedication and commitment... See more

Rated 5 out of 5 stars

Rocksteady has rapidly increased both of my daughters confidence. I had no clue they could even sing and perform so boldly, especially infront of an audience. They speak so positively of their teacher... See more

Company replied

Rated 5 out of 5 stars

Our daughter has LOVED her journey with Rock Steady. She started on the keyboard and then went on to vocals. Alister has been her teacher for the entire time and has been outstanding! The individual f... See more

Company replied


Company details

  1. Music school
  2. Educational institution

Written by the company

Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

840 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(840)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible

My daughter attends Rocksteady, she’s gained so much confidence during this time outside and inside school all her teachers noticed the difference in her. Tom has been incredible with helping my daughter with her nerves when she is performing he has an amazing way with the kids and I cannot fault his energy that he brings for all the kids.

8 April 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you for this wonderful review!

It's so lovely to hear how much your daughter's confidence has grown, both in and out of school, and that her teachers have noticed the difference too!

It's also great that she's been able to overcome her nerves when performing, and that Tom's energy and enthusiasm have made such a difference to her and the rest of the band - he'll be really thrilled to hear this.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady truly go above and beyond in…

Rocksteady truly go above and beyond in helping children grow in confidence through playing in a band. It’s become something my kids genuinely look forward to every single week.

After years of being part of the programme, I recently experienced some financial hardship and reached out to customer services. They were incredibly understanding and supportive, offering a bursary until the end of term. This made an unbelievable difference to my children’s wellbeing and meant they didn’t have to miss out on something they love.

I’m so grateful for their kindness and commitment; not just to music, but to the children and families they support. Highly recommend!

7 April 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there, thank you so much for taking the time to leave this review!

It's great to hear how much your children enjoy being part of Rocksteady - and that it has become such a highlight of their week!

Giving as many children as possible the chance to experience the joy and wellbeing benefits of music is really important to us, and we're delighted we were able to offer bursary support so your children can continue their musical journey.

Many thanks for sharing!
Rocksteady Music School

Rated 5 out of 5 stars

My boy loves Rocksteady

My boy loves Rocksteady, really brings him out of his shell! Would highly recommend.

6 April 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Elliot, thank you for your 5* review!

It's great to hear that your son is enjoying his Rocksteady experience and that it's helping boost his confidence. It's wonderful to see your child thrive while learning to play music alongside their bandmates.

Thanks so much for the recommendation!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Brilliant

Rocksteady has been a great experience for my daughter. She has loved it. Damon is absolutely brilliant with so much positive energy. He really inspires the kids. They learn so much more than just how to play an instrument, but how to play together, how to perform and how to support each other. Thoroughly recommend

1 April 2026
Unprompted review
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Reply from Rocksteady Music School

Hi there, thank you for this brilliant review!

It's great to hear how much your daughter has enjoyed her Rocksteady experience. Learning to play together as a band, support each other and perform on stage are all such an important part of the journey, and it sounds like she's been loving every moment of it.

Damon will be so pleased to hear your kind words too!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Learning something they want to learn!

My son has been going to RockSteady sessions since January - he missed the first term due to needing some surgeries. Customer service was amazing, they were kind and caring, and refunded our tuition fees without us even asking - they called to check up on our son’s progress before restarting our direct debit. Now to the sessions - our son loves them! he’s not just learning lyrics and how to perform them, he’s made new friends, he’s learning how to work with the rest of the band for the best sounds, he’s learning to listen (!!) and he’s learnt to believe in himself! We watched our first concert today - all of the bands did amazingly, the energy of the teacher (Duncan), the smile on their face watching their bands perform and they way they communicated with each child totally warmed my heart! Our son and his band were up last, and to see our boy and his friends loving performing and oozing with confidence is so nice - school is hard, the pressures of growing up are hard, and this gives them all the freedom to be themselves, and to learn something because they want to learn it… Highly recommend!!

1 April 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Nicola, thank you so much for taking the time to leave this wonderful review!

It's lovely to hear how far your son has come since January, from learning to listen and work together with his bandmates, to stepping on stage and performing with real confidence. Giving children a space to enjoy music and be themselves is what Rocksteady is all about and it sounds like he's having an absolutely brilliant time.

What a moment to see him and his friends at their end of term concert loving every second of it!

Thanks so much for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Very prompt customer service

Very prompt customer service. Thanks Theresa.

1 April 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Sarah, we really appreciate your feedback — thanks for sharing!

Many thanks,
Rocksteady Music School

Rated 4 out of 5 stars

An Unforgettable First Concert 🎤

It was truly amazing to watch my son Amman perform in his first concert and see how well he did.
His confidence has already grown so much , and I am certain that with Daz's continued encouragement and support, he will keep improving and shinning in future performances.
I honestly can't describe my feelings seeing Amman singing — it's such a proud and emotional moment for me. I would love to see Amman become a singer one day.
A big thank you to Daz for creating such a positive, fu. And supporting environment for the children.🎶

26 March 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Mona, thank you for this great review!

It's wonderful to hear how much Amman rocked his first Rocksteady concert. Those first performances are such a special moment, and it sounds like it was every bit as memorable for you as it was for him!

It's brilliant that his confidence has grown so much already, and that he's found such a love for singing. Daz will be so pleased to hear this feedback too.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Amazing way of teaching the youth how…

Amazing way of teaching the youth how to adapt and to navigate their emotions through music! It brings something to them they can take home, on holiday, in fact anywhere! Rocksteady brings consistency to the week where they can just be in that moment, the music. It also gives them an opportunity to be in a band. They perform through out the year which is fantastic! Mental health is number 1 and music is the cure. Thank you. Sascha Brooke.

31 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Sascha, thank you for your 5* review!

It's wonderful to hear that Rocksteady has given your child a love of music they can take with them wherever they go. Having a supportive and inclusive space to learn and play together is what it's all about, and it's great that this has shone through.

The end of term concerts are also a fantastic way to see the progress your child has made throughout the term - and great fun for everyone involved!

Thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My son enjoyed his Rock steady classes

My son enjoyed his Rock steady classes. He was very much interested to attend this weekly. And unfortunate that i had to discontinue him for personal reasons. Appreciate the way Rocksteady teaches music.

30 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Sachin, thank you for taking the time to leave this lovely review.

It's great to hear how much your son looked forward to his Rocksteady lessons each week. We're really pleased his time with Rocksteady left such a positive impression and hope he continues to enjoy his musical journey - we'd love to welcome him back in future!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Rocksteady Concert was a great show!

My daughter is very interested in the Rocksteady music and she’s doing great with the keyboard. Jack is a great musician and I have a great respect for him. My daughter will continue her course of Rocksteady and she will be a good student of the course.
Thank you so much for all your support and encouragement to her.
With regards!

26 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Dorjana, thank you for this great review!

It's lovely to hear how much your daughter is enjoying her keyboard lessons and that she's keen to continue her Rocksteady journey. Jack will be delighted to hear this too!

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

Well done Daz

Great to see how Daz has worked with the group and see their musical ability, confidence and teamwork grow since their concert last term. Well done Daz.

27 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there,

Thank you for your 5* review!

It's lovely to hear how much progress the children have made since last term, growing in confidence and teamwork alongside their musical skills. Daz will be really pleased to hear this feedback too.

Many thanks,
Rocksteady Music School

Rated 4 out of 5 stars

I really enjoyed yesterday's concert at…Colney Heath

I really enjoyed yesterday's concert at Colney Heath School with Daz. My daughter has been in every concert since Rocksteady started at the school and I think this was probably the best one so far. She swapped from bass to drum kit and it was great to see her so confident and clearly enjoying performing to the school (she can be very anxious when lots of poeple are watching her in some situations). The one area that I think could be improved is the general performance level of the singers in the bands. Some singers are confident but are very out of tune and some children just don't seem to know the pitch shape of the melodies. My daughter's band has a more able singer which holds the structure together better.

27 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Alice,

Thank you for your great review!

It's brilliant to hear how much your daughter has grown in confidence over her time with Rocksteady, and that she's enjoying trying different instruments. Seeing her so confident and happy performing on stage, especially in front of a crowd, is a fantastic achievement and you must be really proud.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My granddaughter has only been…

My granddaughter has only been attending for around 9weeks. She absolutely loves attending and seems to be making progress BUT, I totally agree with Gary ,(tutor) the aim of this is fun, friendship, encouraging self belief. Bringing little ones “out of their shells”
It certainly helps with such an enthusiastic person as Gary inspiring the little people. Thank you Gary

26 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Rosaleen,

Thank your for your lovely review!

It's wonderful to hear that your granddaughter is already loving her Rocksteady experience and making great progress in just nine weeks. This really captures what band lessons are all about!

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My son absolutely loves the lessons and…

My son absolutely loves the lessons and he had a great concert! He talks about Daz all the time, clearly such an engaging teacher. Thank you

26 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Anoja,

It's great to hear your son is enjoying his band lessons and had such a good time at the concert! It’s one of the most rewarding parts of the experience for children as they get the chance to showcase their new skills on stage. Plus, a real proud parent moment!

Many thanks,
Rocksteady Music School

Rated 1 out of 5 stars

Missed Lessons and Concert Disappointment

am writing to formally express my disappointment with the recent music lessons and service.

Lessons have been cancelled three weeks in a row, and the original music teacher has now been replaced with someone else. The concert, which was scheduled to take place a week ago, did not happen, and we were only informed about the cancellation two hours before the planned time. My child was extremely disappointed and upset by this.

Despite these issues, I am still being charged £45 per month for a single 30-minute lesson, which is a significant amount. After all this time, the children have not even learned the basics they were supposed to.

I requested a refund for the lessons that were missed due to the teacher being unwell, but I have received no resolution. This situation has been frustrating, disappointing, and feels like an expensive shambles. Not recommending no one.

27 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi there,

Thank you for your feedback and we do apologise for the disruption to your child's Rocksteady lessons and concert this term.

We know how much children look forward to their band lessons each week, so completely understand how frustrating and disappointing this must be for both you and your child. Whenever a band leader is unable to teach a lesson or lead a concert, we do everything we can to arrange a cover teacher to minimise disruption and maintain progress but unfortunately, this isn’t always possible.

Within the academic year (Sept -July), there are 36-39 teachable weeks that band lessons could be available to you. We know things like unexpected band leader absence may occur during the year, so to account for this, your monthly subscription guarantees a minimum of 33 lessons (including the termly concerts) each year, or the equivalent amount based on when your child started Rocksteady.

We do keep a careful eye on this, and in the unlikely event it looks like the band may fall below their guaranteed lesson count, we will work with your school to book catch up lessons. If by the end of the year you are still not on track to meet your minimum lesson count, we will, of course, issue a credit or refund to make up the difference.

We can't find an account in your name but would really like to look into this further for you. Please do get in touch with our customer service team by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com to chat through this.

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Highly recommend Rocksteady! Shout out to Daz!

Rocksteady has been absolutely great for my daughter who is a singer in one of the bands at her primary school.
I have watched her grow in confidence and develop musical skills, this development has had a positive impact on every aspect of my daughters development.
I would also like to give a shout out to the gentlemen that runs the show and does such an amazing job at it - Daz.
Daz could not be more encouraging for the children and he truly is a subject matter expert when it comes to Music and entertainment!
I would highly recommend Rocksteady to any budding musicians.

27 March 2026
Unprompted review
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Reply from Rocksteady Music School

Hi Adem,

Thank you for this great review!

It's wonderful to hear that your daughter is enjoying singing with her Rocksteady band and that the confidence gained has made a really positive impact.

That's exactly what band lessons are all about and Daz will be so pleased to hear this too.

Many thanks for sharing,
Rocksteady Music School

Rated 5 out of 5 stars

My son loves being part of rocksteady

My son loves being part of rocksteady! Daz is always so friendly and helpful and has so much energy cheering the kids on. It was a proud moment watching my son and his band in the concert today!

27 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Laura, thank you for this lovely review!

It's wonderful to hear how much your son is enjoying being part of his Rocksteady band. End of term concerts are such a fantastic way to see just how far children have come, and it sounds like he absolutely rocked it!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Amazing experience

This is an amazing experience for all children to take part in. My Daughter is the singer in her band and she has had such a confidence boost, giving her the opportunity to try other things
I love watching her concerts - thank you Rock steady

24 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Ria, thank you for this great review!

It's brilliant that your daughter loves singing with her Rocksteady band and that the experience has given her such a confidence boost. Thanks so much for sharing this!

Rocksteady Music School

Rated 5 out of 5 stars

Confidence is growing

After going to see my nine-year-old son in his first ever rocksteady concert, I am amazed on how far he has come, this was a little boy who had no confidence and suffers with anxiety.
Thank you so much to his teacher Phil who has an amazing attitude with all his pupils.
Seeing my son growing confidence and smiling knowing he’s doing something that he absolutely loves and can potentially grow in the future is an amazing feeling…. I completely 100% recommend rocksteady music School 👌🏻

25 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Nicola, thank you for taking the time to leave this wonderful review!

It's so lovely to hear how much your son has grown in confidence since joining Rocksteady, and what a special moment his first end of term concert must have been for you both. Seeing children discover a love of music and flourish on stage is exactly what the experience is all about.

Phil will be thrilled to hear your kind words too!

Many thanks,
Rocksteady Music School

Rated 5 out of 5 stars

Great company

My son was playing the drum and enjoyed every minute with Rocksteady..

25 March 2026
Unprompted review
Rocksteady Music School logo

Reply from Rocksteady Music School

Hi Gielly, thank you for this lovely review!

It's brilliant to hear that your son enjoyed every minute of playing the drums with his Rocksteady band. We hope he continues to enjoy his musical journey!

Many thanks,
Rocksteady Music School

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