Robin Hood Watersports Reviews 984

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

No upselling just genuinely great staff (all of them) but shout out to Steve who has help me through out my Kayaking journey. Advice, tips and just great customer service and knowledge which has saved... See more

Rated 5 out of 5 stars

Robinhood have everything you need. Their shop is an Aladdin’s cave as they cater for multiple sports/activities but the website is split into different sections so it’s easy to find what you want. Pr... See more

Rated 5 out of 5 stars

I bought a kayak from these guys; initially I chatted to George who was patient, responsive and very helpful. Then when visiting the shop to buy it, the service was exemplary; helpful, informative and... See more

Rated 5 out of 5 stars

Recently took two sets of scuba diving regulators into this business for service several days apart. The reception staff were brilliant booking the items in and when the 1st set reached the top of the... See more

Company details

  1. Dive shop
  2. Gift shop
  3. Sailing shop
  4. Winter sport shop

Information provided by various external sources

We specialise in the supply of watersports goods for the following sports - Diving - Dive School - Windsurfing - Kayaking - Kitesurfing - Power kiting - Mountain Boarding - Waterskiing - Wakeboarding - Kneeboarding - Snowboarding - Towables/ Inflatables - Sailing - Surfing - Triathlon - Wetsuits


Contact info

5.0

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 5 out of 5 stars

Processing and service was excellent

Processing and service was excellent. Within an hour or 2 of the order it was confirmed shipping would be sent the following day and trackable by DHL.

Customer service was top notch and I'll definitely shop at Robin Hood again.

28 September 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it made our day! Enjoy your time on the water and if you need additional help or advice feel free to get in touch.

George

Rated 5 out of 5 stars

I was made to feel Welcome

when I Walked into the shop to discuss OWS wetsuits (I’m size 20+) I was initially anxious. But I was soon made to feel comfortable. Stephen could not do enough to make the visit worthwhile.
Thank you Sir your knowledge and calm manner was appreciated.

6 September 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this. The suit fitting experience is absolutely crucial so I am pleased you found it valuable. Enjoy your time in the water and for more advice please get in touch.

George

Rated 5 out of 5 stars

Excellent as always

4 September 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this Ben. Great pictures from Scotland, keep up the good work.

George

Rated 5 out of 5 stars

Absolute 1st class service

Absolute 1st class service. Personable and helpful. Delivery was fast and in tip top condition. Kieron was quick to reply to any questions and kept me up to speed with the order process. I’m very happy indeed!

Order No: 000014726

30 August 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated to do a good job and hopefully gives other customers confidence too. I passed on your message to Kieron.

Enjoy your time in the water.

George

Rated 5 out of 5 stars

Awesome Service

Called in to pick up a couple new masks after losing two in the Dominican Republic. As ever Kieron was really helpful and sorted us out.

You cannot beat the level of service and dedication.

15 August 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated to do a good job and hopefully gives other customers confidence too. I passed on your message to Kieron.

Enjoy your time in the water.

George

Rated 5 out of 5 stars

New harness

Very efficient.Competitive pricing and spot on delivery
Sizing chart very helpful
I'd be happy to use again

7 August 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated to do a good job and hopefully gives other customers confidence too.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Great service and my first choice of windsurfing equipment outlets.

8 August 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated to do a good job and hopefully gives other customers confidence too.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

My First Ever Dive Lesson

I have just come back from my first ever dive Lesson. I have never done anything like this before, so I was a bit nervous. The instructors, Shirley and Lee were absolutely fantastic. They were both knowledgeable, friendly, and patient and provided a really enjoyable experience. I would definitely recommend.

3 August 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated to do a good job and hopefully gives other customers confidence too. It's nice to hear you were pleased with the quality of instruction and hopefully this is the start of a long diving career!

Enjoy your time in the water.

George

Rated 5 out of 5 stars

Great item & fab service! 👍

Great item but, even more importantly, great support from Steve @ the kayak department!
I had some technical questions and Steve not only responded extremely quickly but also provided top advice.
Highly recommended!
Many thanks,
PG

1 August 2023
Unprompted review
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Reply from Robin Hood Watersports


Thanks for taking the time to write this, it keeps us motivated and hopefully gives other customers confidence. I passed on your comments to Steve, who was really pleased.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

Brilliant company

Excellent stock options
Good communication and really helpfully staff

Had a great range of impact vests that weren’t available elsewhere

Would highly recommend using this store for a high quality product with peace of mind and a pleasant transaction!

26 July 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated and hopefully gives other customers confidence. I'm pleased you found the vests that suited your requirements.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

Thank you so much!

Brilliant, friendly knowledgeable staff, can’t recommend them enough. George was amazing and went the extra mile to ensure my daughter had the correct equipment, thank you so much!

17 July 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated and hopefully gives other customers confidence.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

Zone 3 Womens Versa wetsuit

Firstly I had searched high and low and R.H watersports was the only retailer with stock in my size and brand of wetsuit that I needed , secondly they are true to their word speedy delivery helpful customer service keeping you up to date etc.

17 July 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated and hopefully gives other customers confidence.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

Placed my order on Friday afternoon and…

Placed my order on Friday afternoon and it arrived on Tuesday morning. Updates provided by both Robin Hood and DHL advising me of progress.
Not the first time I have used Robin Hood Watersports and they always deliver. Would recommend them to anyone. Staff are knowledgeable and particularly George who I have always dealt with.

11 July 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated and hopefully gives other customers confidence.

Enjoy your time on the water.

George

Rated 5 out of 5 stars

Open Water Diver course

Had a great experience completing my Open Water Diver course in June!

RoHo were incredibly friendly and helpful throughout all our lessons and getting geared up. Our instructor, Gareth, and dive master, Nigel, were informative, fun and professional in our lessons making the whole experience feel very safe and exciting.

We completed the course with a weekend diving at the Capernwray diving quarry. Led by RoHo, this felt very well organised. A genuine, down-to-Earth community of knowledgeable and supportive divers always ready to give advice or just simply have banter with.

Would love to continue diving with the RoHo community in the future and further my diving education with them (go for the Advanced)! Glad to have found this dive school

10/10

Thanks Everyone!

17 June 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to write this, it keeps us motivated to do a good job and hopefully gives other customers confidence too. It's nice to hear you were pleased with the quality of instruction and hopefully this is the start of a long diving career!

Enjoy your time in the water.

George

Rated 5 out of 5 stars

Fab Knowledge and Help!

I'm getting back into kayaking after a very long break. I rang George for some advice on a new set of paddles, buoyancy aid, spraydeck and a waterproof mobile phone holder. I got some really useful, practical advice with no pressure then on me to buy. I then placed the order for the items. These were very well priced and everything arrived the next day. Super helpful and everything recommended is just right for me as I make my comeback!

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Brilliant service. Been indecisive for months. Clicked the Robin Hood website, straight to sale, found the perfect SUP for me. Delivered super fast. Gorgeous product I love. Would highly recommend

29 May 2023
Unprompted review
Rated 5 out of 5 stars

first class service, excellent company

first class service, very helpful and knowledgeable. I saw the kayak I wanted online, and Communicated via email and telephone., George was very helpful and answered all my queries, and arranged prompt delivery. received my kayak this morning, and I am very happy.

22 June 2023
Unprompted review

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