Robin Hood Watersports Reviews 984

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

No upselling just genuinely great staff (all of them) but shout out to Steve who has help me through out my Kayaking journey. Advice, tips and just great customer service and knowledge which has saved... See more

Rated 5 out of 5 stars

Robinhood have everything you need. Their shop is an Aladdin’s cave as they cater for multiple sports/activities but the website is split into different sections so it’s easy to find what you want. Pr... See more

Rated 5 out of 5 stars

I bought a kayak from these guys; initially I chatted to George who was patient, responsive and very helpful. Then when visiting the shop to buy it, the service was exemplary; helpful, informative and... See more

Rated 5 out of 5 stars

Recently took two sets of scuba diving regulators into this business for service several days apart. The reception staff were brilliant booking the items in and when the 1st set reached the top of the... See more

Company details

  1. Dive shop
  2. Gift shop
  3. Sailing shop
  4. Winter sport shop

Information provided by various external sources

We specialise in the supply of watersports goods for the following sports - Diving - Dive School - Windsurfing - Kayaking - Kitesurfing - Power kiting - Mountain Boarding - Waterskiing - Wakeboarding - Kneeboarding - Snowboarding - Towables/ Inflatables - Sailing - Surfing - Triathlon - Wetsuits


Contact info

5.0

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 5 out of 5 stars

Which inflatable kayak …

Buying an inflatable kayak for the first time. George has been really helpful in offering unbiased advice. Been easily available when we wanted to talk. Swapped some things that we decided we wanted to change. Products sent promptly to suit our timings. And we were out on the Thames last weekend and we’re delighted with the purchase. Great store. Would definitely recommend.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

This company goes out of its way to make customers happy. I don’t know if it’s a big company or not, but they are able to take the time to make you feel like an important customer - I spent under £80, and still felt very valued, and that’s pretty good going for an online purchase too! They dealt with a stock issue so promptly with a more than reasonable outcome. Very easy to contact and friendly team. Highly recommended.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service from Steve

Amazing service from Steve. I booked a white water course, then decided the week before my old helmet really did need replacing. Dropped the team an email to see would it be possible for them to get me the replacement I wanted in time. Message back as soon as the store opened, helmet shipped straight away and arrived with me next day. The first time I’ve used Robin Hood Watersports but I’d definitely recommend and would use them again.

5 June 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to do this, it is very kind and makes a world of difference to us. Enjoy your time on the water.

George

Rated 5 out of 5 stars

I am very satisfied with the service i…

I am very satisfied with the service i have received , was very surprised how fast and reliable the delivery was , will definitely recommend using Robin Hood Watersports , Regards Laurence

1 June 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

go to for windsurfing

This is now my go to for windsurfing. Callum and his colleagues are knowledgeable and patient with their advice.

18 May 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for this, it really helps us. We are always available for any advice you might need.

Callum

Rated 5 out of 5 stars

Easy to order and sent verry quick

Exactly as the title says!

30 May 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks, I'm pleased it went smoothly.

If you need more help or advice just ask, otherwise enjoy your time on the water.

George

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Emailed them with the product I wanted and the questions I had. Received very quick responses back. Really helpful team!

20 May 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

I have dealt with George several times…

I have dealt with George several times and his advice has always been very helpful.

17 May 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

Great service from George when buying a…

Great service from George when buying a wetsuit. He took plenty of time, recommending different sizes to get the best overall fit and showing me how to put on and take off. Didn't try selling me the most expensive and worked to my budget. Highly recommend.

22 March 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

Excellent service from George at Robin…

Excellent service from George at Robin Hood. I had input my address incorrectly and he telephoned to check the details before posting. Very impressed with considerate and helpful customer service! Very fast delivery, shall definitely use again. Well done and thank you.

27 April 2023
Unprompted review
Robin Hood Watersports logo

Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable people. Great advice in suggesting in a very careful way exactly what is right for a customers budget and requirements. At no point did I feel any pressure to hurry up with the sale or was upsold gear I wasn't questioning. Good honest, friendly, people who know their stuff at a very good price.

20 April 2023
Unprompted review
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Reply from Robin Hood Watersports

Thanks for taking the time to leave such a detailed review. It makes a massive difference to a small business like ours. Enjoy your time on the water.

George

Rated 5 out of 5 stars

Fantastic service and very fast…

Fantastic service and very fast delivery via DHL cheers guy's
Brett👍

12 April 2023
Unprompted review
Robin Hood Watersports logo

Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

We bought a canoe from Robin Hood…

We bought a canoe from Robin Hood Watersports. We got lots of good advice from them. Joe went out of his way to secured the canoe for us direct from the suppliers & it was picked up within the same week. We bought some accessories etc and were happy with the service we received. Thank you.

7 April 2023
Unprompted review
Robin Hood Watersports logo

Reply from Robin Hood Watersports

Thanks for taking the time to do this. As a small business if makes a big difference to us. Enjoy your time on the water and please ask when you need more help.

George

Rated 5 out of 5 stars

Lots of useful help and advice on…

Lots of useful help and advice on sorting the outfitting for my canoe, recommending better alternatives to what I’d originally thought about, nicely neatly packaged up all the outfitting elements, and helpful follow up by email when I had questions.

14 January 2023
Unprompted review
Rated 5 out of 5 stars

caring and genuine customer service

received a very sweet and clear email after my order. felt genuine support as a customer and liked knowing that my parcel is in good hands. cant wait to receive my order

20 March 2023
Unprompted review
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Reply from Robin Hood Watersports

Hi Ayame,

Thanks for taking some time to leave a review for us, we're glad you feel this way. Enjoy your equipment!

Thanks,

Joe

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