Rolex Watch Trader Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, honesty, and extensive knowledge, making interactions pleasant and non-pressuring. The service is frequently described as seamless, efficient, and transparent, with many appreciating the quick communication and straightforward processes. Reviewers are consistently delighted with the quality of the products, often finding competitive pricing and excellent value. The payment process is noted for its speed and reliability, with funds frequently transferred instantly, ensuring a stress-free and convenient transaction from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the team as great to work with and making... See more

Product

Reviewers express high satisfaction with the products, frequently describing their new watches as "fabulous,"... See more

Service

Users describe positive interactions with service, highlighting the smooth, professional, and efficient... See more

Price

Customers consistently note positive experiences with price, often finding competitive and fair offers for... See more

Payment

Reviewers highlight positive aspects of payment, noting that transactions are often quick and efficient, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a watch from RWT after I found the lowest priced Daytona 126500LN Panda 2025 unworn. I initially communicated with Asil digitally and then all further questions answered very professional... See more

Rated 5 out of 5 stars

If you are nervous about dealing with Asil at RWT....DON'T BE. I enquired about an Omega on Tuesday 16th by telephone, spoke to Asil and he answered all my questions, friendly and professionally. Gav... See more

Rated 5 out of 5 stars

Absolutely delighted with both the watch and the service. Asil was incredibly attentive and went out of his way to accommodate my tight timescales. Communication was smooth, the deal was fair, and w... See more

Company replied

Rated 5 out of 5 stars

Asil was brilliant, he offers me a great valuation on two watches, and within 6 hours we came to my home to check the pieces. We had a great conversation about watches and within 10 minutes or so... See more


Company details

  1. #58 of 128 best companies in Watch shop

About Rolex Watch Trader

Information provided by various external sources

We are Rolex Watch Trader - specialist independent trader of fine luxury watches. Simply put, we buy, sell and trade, new, used and vintage watches. We cover a host of prestigious brands including Rolex, Audermars Piguet, Omega and Breitling to name but a few. We are committed to providing excellent customer service for online and walk-in clients alike, offering immediate response, friendly and approachable customer service and secure transactions.

Rolex Watch Trader (RWT) have been in the market place for 20 years in which time the business model has continually developed. All aspects of our work are always evolving as we study the major brands and key players within our field. This is paired with a huge passion for watches, which has been a natural component helping us grow at the rate we have, credit to the committed hard work and dedication shared by the entire team.

We operate from a secure office on an appointment only basis, in the heart of Manchester City Centre. If you are unable to make it to our office and make a purchase online instead, or decide to sell via post, our committed team are on hand to guide you step by step. You can trust us to make the entire process transparent, stress-free and effortless. When shipping we will package and deliver your watch in a uncompromised fashion, ensuring a fully insured, secure, tracked and where possible a next working day delivery (or on an alternative day which suits you). We also are able to visit you in the security of your home or work place to close a transaction face to face.

We at RWT understand watches are precious both as a purchase and when it comes to their sentimental value. We have a strict and fine-tuned policy when processing watches prior to resale. If any work is required, we will send the watch straight to the manufacturer for service and/or replacement parts. This gives us and our clients the peace of mind that the physical condition, function and history are at an exceptional level. This process is expensive, but we embrace the standards set with years of investment, research and development by the manufacturer and we always look to adhere to the same. This ensures in our knowledge that our clients will receive a truly special product.

Our customers quickly understand and appreciate our "here to help" rather than "here to buy/sell" approach once you engage with us. We always invite you to read the reviews left by our clients on Trustpilot prior to making a decision when seeking to buy, sell or part exchange. If you are happy with what you have read so far, please do not hesitate to contact us. We will be happy to assist with any query you may have.

Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

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Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(743)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and trustworthy

After trying to get a Rolex and going to many dealers with no success, I found Rolex watch trader. I called them and Asil answered and waited for me after working hours because I was traveling next day. Transaction was very fast and Asil was a real helpful gentleman. Now I know to call Asil when I want to buy a watch

7 August 2024
Rated 5 out of 5 stars

Exceptional

I was looking to exchange a Breitling for a Rolex. After hunting on the internet made contact with Rolex Watch Trader. Asil had the timepiece that I was looking for and offered an attractive exchange deal.
The Rolex was exactly as described, in near perfect condition.
Asil was a pleasure to deal with and made the whole process trouble and stress free.
Cannot recommend Asil and RWT enough.

8 August 2024
Rated 5 out of 5 stars

Exceptional experience!

I was looking to trade my Rolex with another Rolex.After a little research on the Web,came across the rolexwatchtrader website.
I will be totally honest. I had done many transactions over the past 30 years,but cannot remember a more smooth,stress free and hassle free one!
From the minute Asil answered my messages till the actual transaction, communication was always excellent.
Polite,knowledgeable and transparent.
The watch I received was perfect and EXACTLY as described and the exchange was completed in no time at all.
So,if you want to buy or trade a watch,I honestly cannot think of an easier way to do it!

5 August 2024
Rated 5 out of 5 stars

Recently sold my Rolex to Rolex Watch…

Recently sold my Rolex to Rolex Watch Trader. The price was agreed on Friday afternoon and Asil travelled several hours to collect the watch in person from my house on Saturday morning (great service). He offered a good price and payment was instant upon collection. Faultless customer service and a very nice guy who was honest from the moment we spoke. Would thoroughly recommend if selling or buying a watch. Thanks

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Asil and the team helped us out big…

Asil and the team helped us out big time and we are so grateful!

I had a customer who was after a specific Rolex which has turned out to be very hard to source. I seen Asil had one listed and asked if we could purchase it off him, he was more than happy to help out!!

Watch was here the next day after payment and the condition it came in was exceptional, full box papers and recently serviced.

Will be going to Rolex watch trader direction again if we need anymore help.

Thanks again Asil!

12 July 2024
Unprompted review
Rated 1 out of 5 stars

Wasted my time today

Wasted my time today. Complete and utter time waster when it comes to selling watches.

4 July 2024
Unprompted review
Rolex Watch Trader logo

Reply from Rolex Watch Trader

Anthony Bradly wanted our Rolex 126610LV. He was looking to part exchange five of his watches as part of the deal. They were:

Tudor 79220B
Tudor 79830RB
Tag CS2111
Panerai PAM00287
IWC IW391008

Upon inspection of the first watch the glass was scratched as was the glass scratched on the second and third watch which I inspected had impact damage to the bezel as well as the scratches on the glass.

These defects were pointed out, Anthony had stated via text and telephone communication to do the trade based on his watches “they were perfect without any cosmetic or functional issues”.

He packed all his watches without giving me the opportunity to inspect the remaining watches.

He also stated on the telephone that he did not want to waste any time as he is busy (as are we). Maybe he was aware of the issues and was attempting the obvious “tactic” of trying to rush the deal through. We never got the chance to check the watches on the watch register also very dubious.

If there is a declaration during negotiations that watches used as a trade are perfect .. then when presented for inspection to have clear defects we are unable to honour our side of the deal.

Very abrupt and expects it his way or no way. He thinks a trader will take watches without prior physical inspection, which is never going to happen anywhere.

Rated 5 out of 5 stars

Simply the best ...!

Honest, knowledgeable, caring, professional with complete integrity and, above all else, a genuinely nice guy. With 25 years in the industry, Asil has to be — borrowing a famous advertising strapline — probably the best independent watch trader in the UK.

From my first inquiry regarding the Rolex Daytona 116520 which was on his website, to finally meeting him at his Mayfair office for a personal handover and chat, Asil’s communication was second-to-none.

There was never any sales push. The decisions were always mine to make. And ultimately the agreement we made was one based simply on trust between us both. For that alone I have nothing but the utmost respect for Asil.

If ever the phrase “buy with confidence” was created for one person, that person is Asil. Believe me, deal with Rolex Watch Trader and you won’t be disappointed.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Selling my watch to Rolex Watch Trader…

Selling my watch to Rolex Watch Trader was a fantastic experience. Asil is a gentleman of integrity.
The payment was immediate and I would most certainly sell with them again. A trust worthy and excellent company. Thank you Asil.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Moonswatch

Bought watch on Chrono24, great service, delivery and watch in perfect condition.

24 June 2024
Unprompted review

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