Blocked my withdrawal of own funds after sending Ethereum and withdrawing in Solana after wagering a substantial amount. Considering I had wagered over $1.5m USD over several months and was highly a... See more
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Innovative crypto gambling & trading platform. Win and trade Bitcoin and Ethereum. Provably fair games. 1000+ slots and live games. Instant withdrawals.
Abraham de Veerstraat 9, Willemstad, Curaçao
Replied to 47% of negative reviews
Typically takes over 1 month to reply
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I'm going to move into the building. I don't know how I feel at the casino yet. I'm having problems trusting the $200 deposit before withdrawal issue. If somebody could please let me know that everything will be okay or if everything is not okay that'd be great. I see the reviews and it's about 50/50. I hate taking chances on 50/50 but I'm willing to do it especially now that I have the $200 to spend and maybe to lose. But if I could get a pretty good advice on this, I would definitely cash out and be willing to pay the $200. I'm not saying exactly how much I have, but it's pretty well. Almost surreal too. Good to be true. Let me know if somebody out there who's pretty honest

Reply from Rollbit.com
Registered, did 4-level KYC. Deposited money, placed one single bet on a big sports match - won.
My account was disabled for breaching TOS "abusing sports book". They stole my money and support completely ignores my messages.
No other info provided.
Scam website.
Avoid at all cost.

Reply from Rollbit.com
closed my futures bet over 5 cent funding right (which was in my account) before a massive pump. scammed out of $500

Reply from Rollbit.com
I was falsely accused of using multiple accounts without any evidence or arguments provided. They ignored my requests to justify their accusations. For a month of playing without profit, they were fine with it. But after my first successful day, they banned my account and blocked access to my funds. And this happened on micro stakes!
Stay away from these thieves.

Reply from Rollbit.com
AVOID THIS Website! They will scam you. My account is fully verified I won 2k in sportsbook played some casino game, and when i wanted to withdraw my funds they said i have other Rollbit account. When i asked more details they didnt answer to it just repeating that i have list my other accounts like for next 90% people here. When truly we all have one and the first account in the Rollbit. So I wil create email where all you guys can send me your complains and i will send them to Curacao and later we can look for a lawyer in the UK and seek justice by coming together as one and showing that we are simply victims of criminals. I am also considering finding a journalist who could conduct an investigation and create a report on YouTube about these unfair practices, which I believe could help many people avoid such problems in the future. I am still trying to believe that everything can be resolved and that this is simply a human error on the part of Rollbit employees. I hope we can clarify the situation peacefully.
Rollbit account username: gelikasonfire

Reply from Rollbit.com
Don’t play in this casino if u want to win something more better roobet or stake this casino is shit

Reply from Rollbit.com
Rollbit.com is a scammer site.
I didn't take the time to explain my case but read carefully what happened to me.
I played sports betting normally and the day I wanted to withdraw they closed my account, being merciless.
I carried out the in-depth KYC (I have never had so many supporting documents to provide compared to other bookmakers but it doesn't matter, I provided all the supporting documents).
In addition, they wanted to verify my identity by doing a Google meet session (knowing that I do not speak English well).
I could barely hear the person on the other end of the line, I didn't understand what they wanted to say to me.
When I hung up, I wanted to write to support to let them know that I couldn't hear well and that they could call me back. And it was not my surprise that my account was definitively closed because I did not validate the KYC process and that I abused sports betting (I must have made around twenty bets...) and of course that the balance would not be returned to me.
Then I never got any other feedback from them, scandalous. Scammers
Jennifer gouault

Reply from Rollbit.com
I worte my email to complaint team as they advised to me and they won't even reply at this point I am losing my patience
Already waiting weeks going here and there if I didn't get any response I am going in legal lawsuit against you

Reply from Rollbit.com
You guessed it, absolute ass. No big wins, eat eat eat and no loss back.

Reply from Rollbit.com
This site is the worst site I have ever used, its full of minors, the odds ooooo the odds...
I have played many case sites, I play on actual casino sites. I under stand the games I play but not being able to hit 2 gems on 11 mines let alone 3 or 4 or 5 which a blind monkey could do as its pretty easy is literally harder then playing 20 mines and hitting 2 gems on any other site. its normal to lose this isnt about loss this is about game integrity. many times i flipped a gem over then poof its suddenly a skull and i said I regulary play on 20 mines anywhere else, the games are actually rigged, the cases are insanely rigged also. meaning you will roll and land on an item it will stop on the item then move to the lowest one, if you land on the lowest one it will not move forward in the same manner. it will either do that or just dead spin and give you a tiny "win" then repeat. I feel like some kids hit on a case site and opened their own lol even the mods are rude to users calling them useless and to depo which was o.O not normal.
There is no Kyc which is apauling considering its theme, and it shows.. the look of the site is great though but that house edge is WAY up there.
Also many people have lost the robux they deposit do to a "linking error" as i was told in chat, and they cant even withdraw. I honestly think this site should be looked into by the authorities and shut down.
I would give it 0 stars if I could. As an experienced online gambler I highly suggest not using this site, if you need a bit of convincing just click people in the leader boards almost every one of them No profit. Some you can tell went hard and said nope and pulled out. horrible,

Reply from Rollbit.com
the best casino ever to feed my gambling dedication, had a problem with deposit (that was my fault) and they solved it in just a few hours, genuinely the best support on any site (even ones not related to gambling) i ever had, just needs a bit more original games (hi-lo, keno, etc)

Reply from Rollbit.com
They closed my account and stole 13,000 from me. They claimed I made " other accounts on the website" when I told them this was not true and told them to please show me what they were talking about they refused to provide any sort of proof and wouldn't talk to me or give me any explanation. NEVER play this site.

Reply from Rollbit.com
players steal, they won't pay money, the biggest robbers of all bookmakers

Reply from Rollbit.com
Says withdrawel processed in in 24 but within 48. Well over that now just to be told its up to 7 days. Never known a company take so long. Does not take 7 days to process a withdrawel. Just greediness. Will give it to mid week before i contact fca

Reply from Rollbit.com
Good for nothing scammers, I reported them to 7102PL !!! Before they finally sent my withdrawals , what a waste of time !!!

Reply from Rollbit.com
Don't recommend this casino
Rewards are horrible and there's no manual rewards for vip users

Reply from Rollbit.com
They refreshed my auto-bet which removed me from a large payout, multiple times. The first time I thought it was my internet conectivity or my computer. When it happened again, I was suspicious. The 3rd time I knew they were scamming me. DO NOT PLAY HERE>> You will get scammed and they will deny doing it. When your gaming times out just when you are going to get a payout, I warned you here. STAY AWAY!!

Reply from Rollbit.com
I only won a few hundred dollars on the slots and you asked for identity verification. Even after verification, I still can't withdraw .
A person named Razer replied to me require me to list my other accounts on Rollbit. I told him, I only have one account.
Don't use such a shameful method! It's disgusting.

Reply from Rollbit.com
The website itself was quite confusing. I signed up for the 100 free spins promotion, but there was no way to track my progress in wagering the required £20, so I reached out to support and was connected to someone named “Jason.” Unfortunately, this turned out to be one of the most unprofessional and frustrating customer service experiences I’ve had. Jason responded with condescending comments like, “Brilliant, as I can see you haven’t read this correctly,” before attempting to backtrack and sound professional. He frequently blamed “tech issues” for the problems, which felt like an excuse rather than a solution. Honestly, my five-year-old sister could have handled the conversation with more patience and courtesy!

Reply from Rollbit.com
I wanted to share an experience I’ve had with Rollbit to see if anyone has advice or has faced something similar.
Background and Initial KYC Attempt
A couple of months ago, an underage or US (cannot remember exactly, we're online buddies - just bottom line he couldn't verify) friend of mine had funds locked in their Rollbit account. I know this wasn’t ideal, but in good faith, I decided to try to help him by completing the KYC on his behalf, hoping to help him access his funds and close the account. To be clear, there was no fraudulent intent or involvement in anything suspicious like money laundering—just me trying to help a friend in a bit of a predicament.
Rollbit’s team, including a representative named Razer, quickly recognised that the KYC was not from the account owner. The KYC was rejected, and they specifically requested that the account holder themselves complete the KYC to proceed. This step clearly shows that Rollbit acknowledged the account did not belong to me, and it ended up working out – my friend was able to withdraw his funds, and the account was then closed.
Creation of My Own Rollbit Account and Subsequent Ban
Fast forward, I decided to create my own Rollbit account, made a $1,2000 deposit, and completed KYC under my name, thinking everything was straightforward. However, shortly after, I was hit with a ban for "ban evasion." Along with the ban, Rollbit seized $1,200 of my funds. I reached out to explain the situation, but they maintained the ban and refused to release the funds.
I completely understand that attempting to KYC on behalf of someone else is against policy, and I’ve acknowledged that to Rollbit. But given that my KYC attempt for my friend was rejected, and they explicitly acknowledged that I was not the account owner, it’s clear there was never an attempt to create or control a secondary account. I believe the fact that Rollbit treated the accounts as separate during this process underscores that they were indeed independent accounts.
While I understand the ban may still apply, I feel that seizing my funds doesn’t align with the actual events and circumstances. It seems a bit extreme, especially when there was no intention to deceive, and Rollbit’s own actions demonstrated their awareness of the account separation.
Acknowledgement of Rollbit’s Right to Seize Funds for Ban Evasion
I acknowledge that, according to Clause 4.2 of the Terms of Service, Rollbit may restrict accounts and withhold funds if multiple accounts or “ban evasion” are detected. Additionally, Clause 5.1 allows Rollbit to withhold funds if it suspects an account is being used improperly or for a third party’s benefit.
However, in my case:
Initial KYC Separation: When I attempted KYC for my friend’s account, my submission was rejected, and Rollbit’s team, including Razer, explicitly acknowledged that I was not the account holder. This recognition and subsequent rejection demonstrate that my personal account was separate and independently verified.
No Deceptive Intent: My personal account was funded and verified without any intent to evade previous bans or to deceive, as Rollbit’s own verification process demonstrated.
Request for Fund Withdrawal Based on Terms and Account Separation
With this context in mind, and in light of Clause 5.3, which states, “If we close Your Rollbit Account, and believe […] that any portion or all of the remaining balance is due to You, we will inform You of the available means to withdraw that remaining balance,” I respectfully request that my remaining funds be withdrawn. I believe this clause applies here, given the account’s independent verification and clear separation.

Reply from Rollbit.com
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