The Roof Box Company Reviews 

Excellent and extremely fast service. I ordered exactly what I wanted and received everything within just two days. I will definitely be purchasing again. Thank you!

Over the last 5-6 years, I've bought quite a few things from The Roof Box Company - several sets of roof rails, a roof box of course, and a couple of bike carriers. The cost is always competitive, the products are fantastic value for money and the delivery is usually faster than the initial expectation. Couldn't recommend highly enough!

I foolishly left it to the last minute before ordering my new Yakima Black rack from the Roof Box Company. I ordered it on Wednesday afternoon and needed it on Friday. My expectations were modest but it duly arrived at lunchtime on Friday. It was easy to fit and does the job perfectly. This is the fourth time I've used the Roof Box Co and they've never been less than brilliant. Highly recommended.

Really impressive service and speedy comms throughout so I thoroughly recommend the Roof Box Company.

Out of their control there was a slight issue with our delivery but they were brilliant in providing regular updates from the courier and reassuring us that the delivery will be completed ahead of our upcoming holiday.

You can always tell a lot about a website/company when things don’t quite go to plan and how they react. Laura resolved it perfectly and so they’ve won a long term customer due to the way they looked after and solved our issue.

Great customer service.

I hired snow chains for a one-off drive to ski in the French Alps. It was so much better value than buying chains as I have a 4x4 with large tyres: £80 instead of £400+.
Great service: clear instructions, and straightforward returns process.
Would recommend, and will use again.

Great products and the customer service is amazing. Really appreciate Laura's support with an order I had placed.

Very good contact. Roof Rack is solving even the most difficult problems. Very helpful all the Crew. Good prices and support.

Really attentive customer service and lightning fast delivery. Impossible to fault.

The service received was brilliant!! I have to thank Polly who has been so intuitive in answering my questions

I have changed my car, and I asked the question of whether my existing roof rails and bike carrier would fit on my new car. Polly was able to give good advice of what can be used from my existing kit, and what needs to be purchased to be able to utilise it on my new car.

I am very happy, albeit need to purchase some parts, that the bikes can be transported on the roof of the new car.

Thanks Polly and team, you have restored the faith of excellent customer service

Absolutely fantastic and knowledgeable customer service. Can always get someone on the phone which is a rarity nowadays.

Hi, having bought several products of the company of the last couple of years, again the roof-bars (Cruz Aero Fuse) for my wife's Mercedes EQA were great value for money, i highly recommend. I had a follow up call from customer services, following a slight issue with the DX delivery service which was resolved, but the call was appreciated. Can't recommend the company and the roof-bars enough 5Star for both!

The pricing was very competitive, my order was submitted on Sunday, i purchased the express delivery and it arrived as expected. Brilliant service, Great Website to use and navigate around.

I've contacted many companies about the best roof system for my tent box with no joy. This company was the only one totake time and recommend the correct product. I wanted thule and they gave spot on advice with even better price. Great company and service.

I needed to return a bike rack as it did not fit my 4x4. Roof Box response was super helpful and clear. I ordered the replacement, it arrived and 4 days later the return was picked up and processed within 2 weeks. Throughout, communication has been clear, helpful and timely. Well done!

Brilliant communication and support, fast delivery and competitive prices, all reasons for choosing The Roof Box company every time I need roof bars etc

Such an easy company to deal with.
Great products and lots of knowledge.

This is Trustpilot, right? Well I can tell you that can definitely trust The Roof Box Company. There was an issue with the product that I ordered, fault of the original supplier, not the Roof Box Company. It's the busy xmas period, and I cannot believe how rapidly and professionally Laura and Hattie have dealt with my problem. Real credit to the organisation.

I purchased a tow bar bike rack and unfortunately the light unit did not work correctly. Once we'd established the unit was faulty, They'd despatched a replacement unit via 24h mail and provided a freepost returns label for the faulty part.

Rapid and helpful customer service.

My struts on my roof box had lost their gas,so I contacted the Roof Box Company and after hearing from Laura and Charlotte they both advised me between them on the correct struts and when I purchased them they only took a couple of days to arrive.
Very quick replies to all my emails and very polite and helpful
Thankyou very much