E-mails sent to Rosie London bounced back undelivered as the e-mail address doesn't exist. I am so angry. Ordered couple of items (not yet delivered) before going on holiday on 22st December. After re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolute junk,supposed 100% cashmere…
Absolute junk,supposed 100% cashmere sweater,supposed xl.Synthetic crap child sized.AVOID LIKE THE PLAGUE
Completely fraudulent company do not buy
Rosie London claim another victim! Completely fraudulent company all the images descriptions are wrong. The shoes are clearly cheap plastic the soul is moulded terribly. Why didn't I read the reviews first? I did see another review where they had also clicked on a link on Pinterest as I did.
Ordered a leather jacketa leather on…
Ordered a leather jacketa leather on there, waited 5 weeks for it to come.I wouldn't let my dogs sleep on it.Plastic try to email them.It bounces straight back.A friend ordered the Dr Martins boots.Nothing like then absolute shiite i thought tea moon was bad , but these are ridiculous
Do not trust this company
Bought some shoes that looked lovely. When they arrived, I noticed a horrible plastic smell when I opened the bag. The quality of the shoes was poor. Clearly, a bad copy of the product advertised. Trying to return but my emails to their support team fail to be delivered.
AVOID!!!
I’m very disappointed with my purchase from Rosie London. The boots I received were not as described on the website. They were advertised as being much better quality than what actually arrived. The material feels cheap and is nothing like what was shown or implied in the listing.
Delivery also took a long time, and trying to contact customer service has been extremely frustrating, with little to no response. If the product had been accurately described, I would not have ordered them. I wouldn’t recommend buying from this company.
Ordered leather jacket XL after weeks…
Ordered leather jacket XL after weeks it finally arrived very small I mean it might fit my grandson and he is 9.
Tried to contact to arrange return emails bounce back and web site no longer working looks like they’ve done a runner
DON’T BUY FROM THIS COMPANY!!
DON’T BUY FROM THIS COMPANY!!! Goods never arrived, plenty of legit-looking emails telling me the goods were on their way…. But they weren’t 😢
ROSIE LONDON A FRAUD COMPANY
This company does not exist in London and the company is a mega scam.I ordered a fine cotton blouse ( not cheap either) and it took long time to arrive and the material is polyester and it is v badly stitched.I even feel bad to give it to a charity shop.My emails have bounced back.Trading Standard should be made aware off.
This company are crooks!!!
This company are crooks!!!! Don’t touch them with a stick they’re robbers!!!!!
I ordered a jacket, it arrived after waiting for weeks, the quality was shocking, it’s too short, crumpled & the elbow pads are in the wrong position!!!! After emailing them several times eventually they just bounced back, so £60 down the drain. This companies website shouldn’t be allowed to be online. Also this company isn’t in the UK, very misleading company name. DO NOT ORDER FROM THIS COMPANY YOU’LL LOSE YOUR MONEY!!!!!!!!!!!!!!!!
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE. Misleading name as company not uk based. Ordered a dress which took over a month to arrive and when it did it was such bad quality and nothing like the pictures and description on the website. I tried emailing to return but the email address seems to no longer exist or to have blocked me. I believe the company website page now no longer exists either. Complete waste of money. Very disappointed
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
As per other buyers. I wished I'd read the reviews before ordering. I ordered a coat, and had to chase up for a delivery date and I did get a response.
My order finally arrived today after weeks, although I wish it hadn't as it's like a dish cloth. It won't keep you warm at all, no lining, thinner than a fleece.
If it hadn't been delivered I could try and get my credit card company to get a refund. Absolutely disgusting company.
I've tried sending an email to return this rubbish and get a refund but the email bounced back.
Emails sent to Rosie London
E-mails sent to Rosie London bounced back undelivered as the e-mail address doesn't exist. I am so angry. Ordered couple of items (not yet delivered) before going on holiday on 22st December. After reading all these negative reviews l doubt l will get the order at all. Furthermore, unable to trace the order. Please, DO NOT ORDER FROM THESE COMPANY. YOU WILL BE DISAPPOINTED. I wish l took the time to read reviews before placing the order.
Stop do not order from this company
Stop do not order from this company. This is not a London company. This is coming from China if it even arrives.
I placed an order and it never arrived
I placed an order and it never arrived. The emails bounce back, so they are not contactable. do not order from here !!!!
Rip off company
Why are etsy allowing this company
Bought some socks thinking it must be ligit
2 weeks later no socks
£18 out of pocket
Thanks etsy
You should be checking your sellers ......
They set up a recurring payment
They set up a recurring payment when I made a one off purchase,
Don’t buy from this company
The goods were never received and request for refund ignored. I can only assume this is a scam Don’t fall for it
Feel deceived and cheated
As previously stated by others-returns are impossible , clothes are not good quality and I feel the name Rosie of London is extremely deceptive
Awful product
Terrible item.
tool about 3 weeks to arrive and not like pic at all!
shapeless and cheap.
let's see how I do getting a refund may need to contact my credit card company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







