Rough Trade Reviews 

I love Rough Trade. Always promoting amazing musical experiences, and never disappoint.
The two Warpaint albums I have just received are a perfect illustration. Heard one track by Warpaint, brought two albums. Both are outstanding!
Selection from Rough Trade is outstanding. Delivery and packaging are 10/10. Simply a joy to do business with. Thank you so much. You're amazing 🫡

Amazing selection and super fast despatch to New Zealand. Records are beautifully packaged too.

Fantastic store all round.

Easy to find the records I want , email notifications about new releases are helpful. Competitive pricing and fast delivery. Packaging is sturdy .

record didn't arrive until a week after release date, don't know if it was record company fault or rough trade.Rough trade did email me once to say it would be late arrived in A1 condition think i deserve free postage next time!!!

Great item, fast delivery
Would recommend buying from here

Great selection of CDs and often some excellent deals. I managed to pick up a few albums at reduced prices, and the free shipping promotion was a nice bonus. My recent order arrived safely and was well packaged.

I also like that Rough Trade stocks both major releases and smaller independent artists, giving music fans plenty of choice.

The only downside has been a very long delay on a separate preorder, with release dates and estimates being pushed back multiple times. Customer updates have been helpful, but the wait has been frustrating. Release and dispatch estimates feel unreliable, which makes it more difficult to know when to expect certain pre-orders.

But overall, a great store for music fans with a wide range of releases, though preorder delays can still be an issue. Would still recommend, though!

Also, I do not think that the delay is their fault, as they have not received stock. Do not let this deter you from their store as it is still great! My recent order arrived in a matter of days.

I’ve pre-ordered many a record through Rough Trade. Not a bad word to say, they arrived in good time, perfect condition very happy with the service provided.

Excellent pressing as per usual. Speedy delivery and well packaged for transit. I’ve been an ongoing customer of RT for 30+ years and that says enough!

Accidentally preordered a double up and Rough Trade sorted me with store credit that got me one of my top 10 LPs ever. Stellar choice of available products. Just a breeze to deal with.

Ordering was easy delivery was quick I recommend here to get vinyls

Excellent music, painfully hip staff.

Shopped with Rough Trade for a number of years.
Vinyl also well packaged and delivered on time.
Great choice of music and on the rare occasion if anything is not right they are always quick to deal with it.
Would recommend to any serious record collecter.

Rapid postage,great fit for purpose packaging for my vinyl lps.
RT always have lots of special coloured vinyl exclusives and limited editions that you can’t buy anywhere else.
Have bought from Rough Trade since the 80s and have always been pleased with the quality service I receive.👍

Found what I was looking for very quickly for my wife’s birthday present and great price and speedy delivery

Been in a few times and on line ordered
Great service and kind staff.
Recommend 100%

Mainly using the Rough Trade East in Shoreditch, a superb store for your vinyl collection, and also an amazing little venue where upcoming and established artists will perform.

Customer service is top tier and the staff really have a passion.

After months of waiting on a record, I received an email stating it would be delayed. After about a month from that email, I was told my order was canceled "because we did not have enough stock to fulfill your order." How is a reputable business unable to keep accurate stock of inventory to sell more than they have? This is especially bad for consumers where vinyl collecting is on the rise again and it's not uncommon for other records to sell out across other providers thus leaving the seller to scope out the third party market with significantly increased prices. A realization of inventory/supply issues early in the process would have been fine. Instead, I missed a second wave of a record pressing because I was under the mistaken belief a record, I had paid for, was on the way. Careless at absolute best and would not recommend to anyone.

Easy ordering on the website and found exactly what I was looking for.
Super fast delivery and well packaged - perfect - thank you.
I highly recommend this company.
Thank you.

Item arrived promptly with regular updates on progress with delivery. Delighted with purchase.

Rough Trade have never let me down; orders are always delivered on time & in pristine condition. Highly recommended ❤️