RoughTrax 4x4 Reviews 

14,663
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Checked stock on the website, it was available to collect. I was down in Bristol for the day so popped in to collect. Really friendly people and great service. Will definitely be using their services... See more

Rated 5 out of 5 stars

Once again, I'm very happy and grateful for the prompt service and helpful staff at RoughTrax 4x4. I placed my order for a complete engine service kit for my '92 Land Cruiser, Turbo 4.2. The kit inclu... See more

Company replied

Rated 5 out of 5 stars

Basically a great company. Website good with lots of products which are not easy to find elsewhere, with useful info and accurate details. Everything is sent quickly and, more importantly, VERY well p... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a service kit online from RoughTrax 4X4. The order arrived very quickly, was well-packaged, and was handed to me directly, rather than being left outside like many delivery comp... See more

Company replied

Company details

  1. Auto parts shop
  2. Car accessories shop

Written by the company

Sourcing trusted parts is easy with RoughTrax, with over 35,000 dedicated Toyota 4x4 parts in stock we pass our knowledge and experience through the parts we supply. Offering a next day delivery on the widest range of Toyota 4x4 parts in UK & Europe we are sure to help you find the perfect part for any Toyota 4x4.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15k reviews

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4.9

All reviews

(14,663)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product fitted perfectly

Product fitted perfectly. Very prompt delivery.

7 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Excellent.
Glad the part fitted well and arrived fast.
Much appreciated
From Julie and All of Us at RoughTrax

Rated 3 out of 5 stars

I wish your website was better

I wish your website was better, but it isn't. It needs work. It needs to be more user-friendly.

7 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Jason
Thank you for your review and comments. Once you have selected your model then only parts we stock for your model will show. A little surprised you feel the website is not that user-friendly.
Good to see that we were able to supply the exhaust gaskets you needed to you in the States.
Kind Regards
Julie at RoughTrax

Rated 5 out of 5 stars

Very helpful & knowledgeable.

Very helpful & knowledgeable.
Super fast parts delivery

14 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Mike
So pleased that our team have been helpful.
Glad delivery has been quick too.
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Excellent service!

Items as described and arrived the next day from point of order, which is one of the reasons I use this company. 😊

25 September 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Daryl
Wonderful to hear that your orders have arrived quickly and the parts are as expected.
Much appreciated
From Julie and All of Us at RoughTrax

Rated 4 out of 5 stars

Company rang to say that I had only…

Company rang to say that I had only ordered one shock absorber instead of a pair which was very helpful and the order came reasonably quickly and was as described and pictured when I ordered so would definitely use you again in the future many thanks

6 August 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Paul
Great to hear the team helped with your order and the shocks arrived quickly.
We look forward to being of help in the future.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

Excellent quality goods and speedy…

Excellent quality goods and speedy delivery. Thank you!

14 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi John
You are welcome.
So pleased that you are happy with the quality of our parts and delivery.
From Julie and the RoughTrax Team

Rated 5 out of 5 stars

very helpful company

Found item on website easily, but wanted assurance I was getting right part for my car. Phone and spoke to a very polite person who confirmed my order and took it there and then over the phone, brilliant!

18 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Graham
Glad we able to check the part for you and help with your order.
Much appreciated
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Once again another 1st class service

Once again another 1st class service, highly recommended! Many thanks..

12 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Gary
So pleased that you are happy to recommend us.
Your review means a lot to the whole team.
Thanks from Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

One phone call to Rough Trax and its…

One phone call to Rough Trax and its problem solved. They have the most comprehensive stock of Japanese import 4x4, and a fast efficient postal service.

11 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Richard
Wonderful to hear that the team were able to help you.
Thanks for your feedback about our range of products and delivery.
From Julie at RoughTrax

Rated 5 out of 5 stars

Good communication and polite when I…

Good communication and polite when I rang them ,fast delivery, website was informative with diagrams on the parts i was looking for

10 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Mark
So pleased that we communicated well and you found our diagrams helpful.
Thank you so much
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

I was able to talk over the phone to…

I was able to talk over the phone to your rep, i discussed my requirment paud and ordered. Job done, i got confirmation by email, invoice and an eta, i've bought from Roughtrax with confidence for over 10yrs thank you.

3 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Mike
Wonderful review, thank you.
Your business over the years means lot to us.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

Website is easy to use and payment…

Website is easy to use and payment process.
Delivery is always on time or quicker

3 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Ryan
So pleased that your orders have arrived in good time, and thanks for your comments about our website.
Much appreciated
From Julie and the RoughTrax Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Friendly service. Parts as described.

3 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Michelle
Thanks for the great comments.
Glad delivery has quick and the team were friendly.
From All of Us at RoughTrax

Rated 5 out of 5 stars

I have ordered many parts over a few…

I have ordered many parts over a few years now for my Toyota truck . It’s 30 years old now. The team always answer the phone with cheerfulness and professionalism. Never let me down. If they don’t have the part in stock they order it in from Japan. Always prompt response and delivery using FedEx courier. My Sincere thanks to the Team and the Companies impressive customer service. Regards Bryn.

9 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Bryn
Thanks for taking the time to write us such a wonderful review.
Lovely to hear that we have been able to help you with your truck for so many years.
Your comments mean a lot to us.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

Great prompt service

2 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Perfect, thanks DG.
Really appreciate the five star rating too.
From Julie at RoughTrax

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