Routine Wellness 

I used the supplements and the shampoo and conditioner for about one year and didn't see any improvements in some areas of thinning hair...so disappointed and I stopped using it.

Hair went frizzy. Lack of lustre. Used two bottles of each. I hope my fair comes back to normal. Stopped using about month ago. There were good reviews but I did notice other peoples review were same as mine so decided to leave a review. My hair is curly and short now it’s frizzy and short very hard to do anything with.

I was hoping for quicker results based on some of the reviews, but I saw no improvement whatsoever for at least 6 months. I thought I might have seen less shedding around the 8 month mark so I decided to stick with it for a full year. Around 9 months I was certain things were improving and at 1yr I am so happy! I am losing what I would say is a "normal" or even less than normal amount. It was a frustrating course but glad I stuck with it!

Had a severe reaction to these products. Spoke to the company who advised to keep using it I will get used to it. BIG NO terrible attitude of customer service.
Shampoo and conditioner. Make my hair lack lustre and was straw like texture. I would definitely not recommend this company or the products.

Really didnt rate this shampoo, didnt make my hair any thicker
Hair didnt feel great either, struggle witj greasy hair and it definitely didnt help unlike my old shampoo, so have gone back to use omg that again.

Subscription was sent out again which I didnt want and was asked to return the unwanted order, but obviously cant return it as there not a uk company!

I’m not impressed!
I hate the smell, and does not appear to have stopped the hair loss.
My hair is now extremely dry. Never had that problem before. And, now my hair does not curl
Fortunately, I purchased from Amazon and did not get sucked into a subscription

Did absolutely nothing for ny hair but made it greasy. Smell was nothing like described either.
Also on receiving order confirmation back in 2025 I noticed that it stated in very small blue writing auto renewal 6 months. I queries this at the time, did not receive a reply apart from a generic one. Went in to my account and saw that there was an option to unsubscribe. I cancelled the subscription. Today I have had money fraudulently taken out of my bank account feom the company who insist that I dod not cancel the subscription. I ahve sent various emails responded to by a person called Tara who has advised to receive a refund I must send back any items which are received as they have been dispatched. So this is at my cost. I have sent screenshots of cancellation proof but still they remain pf the status that I did not cancel and I have to return the items to TEXAS USA at an extortionate postage price to get a refund. I am absolutely gobsmacked that a company is able to sign you up for a subscription without your permission (i beleive when you sign up to their emails they also add the auto renewal in here)
Even though I had cancelled they are still taking the money and refuse to refund.

Beware of this company and do not use unless you want them messing about with your bank details.

Please ignore any response from this company to this review as it is factually incorrect, so much so that when this was raised as a dispute with my bank they agreed upon investigating to refund the payment to me and and hold Routine Wellness responsible.

My review stands the same I would avoid this company there are much better products out there for what routine wellness claim theor product can fix.

Customer service is truly focused on customer satisfaction; they were helpful and resent my lost shampoos free of charge. All the best.

Bought it initially I thought it seemed good on first use. I stupidly then ordered a load more but after a while I’m finding my hair actually seems thinner (my ears are showing which I'd never had before) and my hair feels really dry and coarse. Such a waste of money. I now need to try to get my hair back to the condition it was in before I started using these shampoos and conditioners!

Terrible customer service:
My order was shipped to the wrong address, and my package kept by the resident.
I asked for a refund of $114.48 three times over a series of emails and kept getting redirected. When I said I was going to take it up with PayPal as a dispute, Routinecos immediately cut off correspondence.
PayPal ruled in Routinecos favor because Routine told PayPal that the package was marked delivered — yes, extorted my money for goods I never received !
They had no interest in making it right.

I have been using the rosehip shampoo and conditioner, for about 4 months. I love the smell of the shampoo. My hair is more healthy, but its still thin at the side but not worst or better, so im going to continue using for a year and see what happens I think it may be a bit too early for me to really give an honest opinion, which is why I gave this rating,
When routine wellness first came out it had excellent reviews, that why I decided to try it, there are many other products on the market. I was suprise to see the poor ratings for routine wellnes and it does not come cheap, and can be very upsetting if you are experience hair lost and thining and still paying so much money

Did absolutely nothing for my hair. It made my shedding worse. It also made my hair dry, which isn't an issue I've ever had. The coconut and vanilla basically smells of nothing. My hair smelt dirty after washing. The reminder for your next delivery will likely go i to your spam box and the offer of an exchange or refund is at your own expense. The advertising on Facebook is craftilly done and, in my opinion, at lot of the glowing comments on Facebook come from spam accounts.

Not happy as website states 30 day free returns, it’s not until you delve into the return policy which then states if the the US. For me, a customer in the UK it will cost upwards of £20! Given that my shampoo and conditioner took so long to arrive, I bought alternative products thinking I could return them. On this occasion it’s just not worth it and I want other people to be aware of this and not make the same mistake as me!
As a result I contacted the company and their response has led me to give a one star review.

In the six weeks that I have been using this product my hair shedding has increased by about 70%. The scent is lovely, but I now have far less hair than I had when I started using the products.

I try RoutineCos products after my friend suggest it. Website simple and easy to order from. I buy one face care item to test and honestly product feel good on skin. Not heavy and smell also light which I like. After some days my skin feel more fresh and clean. Packaging also neat and product arrive safely. I think it good option for daily skincare routine.

To prepare the daily routine, I place few orders with RoutineCos to test the skincare products. Initially I was not looking forward to much but products do feel good on skin. Light, but not heavy, as I prefer. Packaging also clean and easy. It is delivered with few days but safe. My skin did feel fresher and more well-balanced after some time. Not magic product, but work good when ordinary.

Love this product. Smells wonderful and adds instant thickness to my hair.

I have 3B/C hair and I don’t really think the shampoo is for my hair type.
I’ve been using this for the past 4 weeks, washing twice a week.
It makes my hair squeaky dry and tangles it almost root to ends. It also takes 16 pumps to get enough shampoo for my hair thickness and length.
The conditioner is nice, but it is a very small bottle for the price and it takes A LOT to be able to comb it thru and detangle my hair after the damage the shampoo has done.
Because of the tangling, I lose way more hair than I do with any other shampoo/conditioner combo I’ve purchased. I’m definitely canceling my subscription. If I feel like I want the conditioner for some reason, I’ll just get it on Amazon

I must have ticked the box for them to send me shampoo and conditioner 6 months later. Mine arrived and l hadn't used 1/3 of mine. It would have cost me nearly $30 aud to send back. Not happy after spending $80 for something l didn't need. They won't pay for shipping.

I ordered this as my husband lost a lot of hair following radiotherapy and I she'd a lot of hair on my brushes.
It's expensive but I felt it would be worth it. However my husband's hair recovered well but as he uses any old shampoo half the time I can't say that it was due to this brand. Meanwhile I'm still losing loads of hair despite getting through 2 bottles and using it religiously.
To add insult to injury I cancelled my subscription a few days ago but got an email gushing over how they'd packed my latest order, which is now en route! I'm really extremely unhappy about this and suggested they send a returns label, but I won't hold my breath...