Royal Copenhagen Reviews 

624
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I have collected Royal Copenhagen for many years now. One of my favorit is my Blue element plates. But I have always bought them from a store, but now I bought my last pièces at the Royal Copenhagen s... See more

Rated 1 out of 5 stars

I bought about 25 pieces of item from the US website on December 8th. I received a shipping notification email December 15th (this is probably the longest shipping experience I've experienced since I... See more

Company replied

Rated 1 out of 5 stars

Warning. It's a scam. If you order from outside an EU country beware that you will be charged custom fees eventhough they make the webpage appear that you order in your home country. Strange for a "lu... See more

Company replied

Rated 5 out of 5 stars

The two polar bear figurines I ordered are beautiful. Absolutely perfect. Both arrived in the UK within a week of order and delivered on the scheduled date in the 3 hour delivery slot. Very happy a... See more

Company details

  1. Chinaware shop
  2. Decoration and Interior Design Store

Written by the company

Royal Copenhagen – By appointment to the Royal Danish Court. Manufacturer of hand painted porcelain in dinnerware, figurines, collectibles.


Contact info

2.1

Poor

TrustScore 2 out of 5

624 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

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2.1

All reviews

(624)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and safe

My order arrived very quickly from Denmark to France.
And the package was perfectly secure.
In addition, nice paper wrapping for a perfect Christmas gift !
Excellence as a name: Royal Copenhagen !

30 December 2014
Unprompted review
Rated 5 out of 5 stars

Great experience with RC

I love the Floral series and decided to order the deep plates online. I live in Sydney so I expected the shipment to take some time; however, I was surprised when they were delivered after 4 days! Quick, efficient service and I love using them every day!

26 December 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant service online and beautiful products!

I decided to start my Royal Copenhagen collection. Shopping online was super easy, I was well informed and the goods arrived well packaged and timely. Really impressed with the service from Denmark to Switzerland and will def. be a repeat customer. And, it goes without saying, the products are beautiful and one of a kind!

30 November 2014
Unprompted review
Rated 5 out of 5 stars

Just perfect

The perfect place to buy a perfect gift, have done it many times and will do it again :-)

28 November 2014
Unprompted review
Rated 5 out of 5 stars

Arrived on time AND beautifully wrapped

Selected an item for a gift and it arrived on time and was beautifully wrapped. I would recommend Royal Copenhagen's online service to anyone looking for something different backed by reliable service.

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Perfect service and packing!

My second time round buying the Christmas Santa online. I have the full set from the first edition since 2001! Well done for your service and wonderful collections!

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Regal service from Royal Copenhagen!

Royal Copenhagen's approach to Customer Service is somewhat anachronistic and all the better for it. The beauty of their products is matched quietly and most effectively by the standard of their Customer Service. There's a reason why their products are found in almost every home in Denmark, their approach lends itself perfectly to ensuring generations of loyalty.

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Beautiful Christmas gifts

Every year I order 2 or 3 Christmas decorations, to add to my collection. The order is prompt, arriving soon after to the other side of the world and beautifully wrapped. I love Royal Copenhagen!

27 November 2014
Unprompted review
Rated 5 out of 5 stars

Great service

I was shipping an item to London and it arrived much faster than I expected. It was gift wraped and looked amazing so I was happy to give that as a present.

25 November 2014
Unprompted review
Rated 5 out of 5 stars

Super fast delivery.

I could not believe that I could make my order on a late Tuesday afternoon and by Saturday lunch time my large box of Christmas plates arrived! And everything which was on the website was actually also in stock.
The two year breakable insurance is a lovely thing for peace of mind.

14 November 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent - I love it!

I'm a fan of RC since 1994.
My best event: the visiting of the factory close to Copenhagen/DK.
I'm happy I can order pieces via internet (and not only via special magazines) - the settlement and delivery process is excellent!
Now, I'm looking forward to the visit of my mother (she's collecting some figures and musemalet dishes) - she will be surprised about the new and modern look of the "Blue" Collection. Great combination!
Susanne

12 November 2014
Unprompted review
Rated 5 out of 5 stars

TRUELY DANISH

Easy to order.
Kept informed of dates of posting.
Securely packed.
Everything you would expect of a danish company.

4 November 2014
Unprompted review
Rated 4 out of 5 stars

Great! ^^

The track system is great. Revealing every shipment and delivery stops our stuff needed to make. And despite the peak season, the goods arrived almost on time, if not because of the miscommunication between the driver of the delivery truck with the receiver, or maybe with the security guard on the apartment.

Just a little bum, when I had to write an email asking about the status of my goods because it had stalled for some days from their factory. Other than that, everything is great. :)

Will be ordering from them again for sure ;)

10 October 2014
Unprompted review
Rated 5 out of 5 stars

"Simply the best!"

Quality, style, harmony and products with an edge. I am a collectors' item and have been since 1981. Every year I receive my order in a timely manner and the payment options are many. Thank you for giving us so much!

24 September 2014
Unprompted review

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