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Royal wings, royalwings, resort hotel, deluxe hotel, hotels, stone hotel, antalya hotels, Lara hotels, stone group hotels, royal dragon hotel, royal holiday palace, royal alhambra hotel, stone palace hotel, , Antalya, Turkey
07230, Turkey
Best hotel and best staff with best service.
Everyone has been professional.
The only bad experience was the man who sits in the hotlell's supermarket who knows nothing about service and has no respect.
luckily many shops were close to hotels which have a good service and are cheaper
This was our 2nd visit to this hotel .as usual very nice and clean. food was outstanding. our thanks to Ali and Hasim in dinning hall.They are working very hard. they looked after us very nicely. we are so happy with that resort and we will defiantly will go there again. highly recommended , love from Manchester UK
NO 1 HOTEL 5* STARS
Great staff an truely is a palace
They have really bad service and they are way too disrespectful. I was there 2 years ago and another tourist stole my flip flops. Disgusting but true. Then a woman from customer relations took their side because they came with a tour group. In order to keep the relations good with the tour company. They didn't compensate our loss and they said ooh there is no camera in the pool so we can not know. Where as the guy who stole my flip flop told me that he did it because I used the umbrella between me and him. When I customer relations about this they said we ll look at it again and for the rest of the days we were there they just escaped from us. And this other aggressive family kept bullying us. They also fought with another family from germany and there was another family from turkey that they were really irritated since this aggressive ones were using their kids air boat as if it was theirs !!!! And customer relation in the hotel was just ignoring them. So they very low profile of customers. Never go there. This year we went to Seginus hotel just near this hotel and it was much better , all staff was very smiley and responsible
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