Excellent driver and fantastic service. He went above and beyond to help us move a very heavy item into the lift, making it much easier for us to get it up to the 4th floor. Extremely helpful, friendl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery arrived way before the time span when it was booked originally and totaly different than the time given by RTC themselves. Had to rush from work to home to catch the delivery. One of the... See more
Company replied
Super nice and friendly driver who did his best to accommodate my time restriction and returned with my parcel once I was home! Thank you so much again, appreciate this help!
Company replied
Super service where all appointments were… Super service where all agreements were met. SMS and call before delivery, a delivery that was agreed in advance and confirmed in an email.Delivery person... See more
Company replied
Company details
- Logistics service
- Courier and Delivery Service
- Courier service
- Shipping and postal service
- Transportation service
Written by the company
RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!
Contact info
Abildager 8-14, 2605, Brøndby, Denmark
- +4570270040
- kundeservice@rtctransport.dk
- www.rtctransport.dk
4.5
Excellent
20k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful delivery service.
19 May 2023
Unprompted review
Reply from RTC Transport A/S
Hi Alexandra
Thank you for the stars
Have a nice weekend.
Best regards Mette
The driver asked to go to the toilet
The driver asked to go to the toilet. I let him in out of courtesy. And he shitted in the toilet and didn't clean up after himself 🙈🙈🙈 I'm in shock
11 May 2023
Unprompted review
Reply from RTC Transport A/S
Hi Anna
Oh my god, that sounds not nice :-O
We are so sorry to hear that. We'll take it further.
Have a great weekend
Best regards
Simone
Amazing the guys that got all my…
Amazing the guys that got all my furniture ustairs where incredibly fast and friendly. Will order again!
10 May 2023
Unprompted review
Reply from RTC Transport A/S
Hi Jake
Thank you so much for your feedback.
Have a great day
Best regards
Simone
On time and easy handling
Arrived on time and delivered without any challenges
9 May 2023
Unprompted review
Reply from RTC Transport A/S
Hi Keshav
Thank you so much for your feedback.
Have a good day
Best regards
Simone
Fin levering
3 May 2023
Unprompted review
Reply from RTC Transport A/S
Hej Marianne
Tusinde tak for dine stjerner.
Du ønskes en god dag
De bedste hilsner
Simone
Perfect
Sent a text letting me know when they would arrive, very accurate. Employees were super nice and professional.
29 April 2023
Unprompted review
Reply from RTC Transport A/S
Hi Aldis Hansen
Thank you for the stars.
Wish you a very good day
Best regards Mette
The delivery crew were a mixed bag
The delivery crew were a mixed bag - one was impatient and angry, and kept blurting out Danish over the phone after I explained I do not understand the language. He straight up shouted at me when we met face to face, and it took a great deal of self-control not to respond with the same degree of aggressivity. His colleague was wonderfully calm, however, and tried to salvage whatever degree of pleasantness he could - although he never attempted to calm down the first one.
Aside from that, the delivery went smoothly.
29 April 2023
Unprompted review
Reply from RTC Transport A/S
Hi Calin
Im sorry about your delevery. I have sent this message to our office, and they will take this, about the drivers behaveior.
Thank you for your time. I wish you a very good day
Best regards Mette
Appalling delivery service, and unhelpful, argumentative driver.
Your driver (Avis) has just refused to help carry my delivery to the door. He's left it by my post box. Despite me paying extra. My order was over 5000kr with Jysk, and so delivery was free. I paid 349kr extra for delivery to the door. I cannot move it myself. He even argued about it. Apparently I have to give you at least one star :(
26 April 2023
Unprompted review
Reply from RTC Transport A/S
Hi Paul
We are sorry to read, that you had booked carry in, because we were only booked for a curbside. Therefore you have to contact Jysk.
Best regards
Simone
The driver was nice,everything was ok
The driver was nice,everything was ok, he even solved the delivery problem,because we had an extra box.
22 April 2023
Unprompted review
Reply from RTC Transport A/S
Hi Andrea
Thank you so much for your feedback.
Have a great day
Best regards
Simone
All was in good order
19 April 2023
Unprompted review
Reply from RTC Transport A/S
Hi Jeanne
Thanks for your feedback.
Have a good day
Best regards
Simone
Super information på SMS om levering…
Super information på SMS om levering tidspunkt opringning 30 min før levering helt perfekt
15 April 2023
Unprompted review
Reply from RTC Transport A/S
Hej Jens Peter
Tusinde tak fordi du deler din oplevelse med os, det sætter vi stor pris på.
Du ønskes en god dag
De bedste hilsner
Simone
God service 😄
15 April 2023
Unprompted review
Reply from RTC Transport A/S
Hej Peter
Tusinde tak for din anmeldelse.
Du ønskes en god dag
De bedste hilsner
Simone
Not helpful
They call saying they’re outside and it’s not true. Delivery also makes you take the package off the truck yourself. It costs quite a lot to get it delivered, the least that can be done is to leave it by the main entrance. It was over 20kg and I had to walk with it as the truck couldn’t drive all the way to the entrance. Mark thay they have a trolley to carry heavy stuff.
13 April 2023
Unprompted review
Reply from RTC Transport A/S
Hi Alessandra
We are so sorry to hear about your experience.
You are definitely not supposed to pick up your items at the truck.
We will take it with the driver.
Have a good day
Best regards
Simone
Quick and efficient delivery
Delivery people called ahead of time and arrived in time. 3 people carried our 7 items upstairs in no time. Quick and efficient. Very friendly.
31 March 2023
Unprompted review
Reply from RTC Transport A/S
Hi Stepfanie
Thank you so much for your feedback.
Have a great weekend
Best regards
Simone
Reply from RTC Transport A/S
Hej Lorand
Tusinde tak for dine stjerner.
Du ønskes en dejlig weekend
De bedste hilsner
Simone
It was raining and the driver expected…
It was raining and the driver expected me to come to the van and pick up the heavy delivery instead of delivering to the doorstep - zero customer service
30 March 2023
Unprompted review
Reply from RTC Transport A/S
Hi Donna
I am so sorry to hear about your experience.
Thats differently not the point of a curbside. We will talk to the driver.
Have a good weekend
Best regards
Simone
God service 👍
22 March 2023
Unprompted review
Reply from RTC Transport A/S
Hej Else
Tusinde tak for din feedback.
Du ønskes en dejlig dag
De bedste hilsner
Simone
Just perfect
25 March 2023
Unprompted review
Reply from RTC Transport A/S
Hi Marcela
Thanks for your feedback.
Have a great day
Best regards
Simone
Super flinke fragtmænd .
24 March 2023
Unprompted review
Reply from RTC Transport A/S
Hej Kicki
Mange tak for din anmeldelse.
Du ønskes en dejlig dag
De bedste hilsner
Simone
Reply from RTC Transport A/S
Hej Zdravko
Tusinde tak for dine stjerner.
Du ønskes en dejlig dag
De bedste hilsner
Simone
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.