Although the company seem to send orders internationally, we received our beautiful rug just in a few days as if we ordered it in the NL. No custom clearance or extra costs incurred. The rug's manu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
In the past years I bought three carpets - one Indian loom, one Turkish Kilim, and one Bokhara Pakistan 2ply. All of them were exactly as shown in the pictures. They arrived with their certificate of... See more
Perfect combination between price and quality. The rug is beautiful and fits perfect in our living room. I've received it folded wich surprise me because I expected it rolled. I guess it will be fla... See more
Beautiful rug,very quick delivery,excellent communication...the only one issue I had was that this time it wasn't packed well. Very thin plastic bag which was broken once arrived. Also the carpet was... See more
Company details
Written by the company
Rugvista — Wij helpen mensen een huis te creëren waar ze van houden. Rugvista is opgericht in 2005 met een duidelijke missie en doel: wij helpen mensen een huis te creëren waar ze van houden, door het voor onze klanten eenvoudig en plezierig te maken het perfecte vloerkleed te vinden. Vanaf het begin hebben we ons gericht op het aanbieden van vloerkleden van hoge kwaliteit tegen eerlijke prijzen, terwijl we een soepel, comfortabel en veilig winkelervaring bieden voor elke klant, zowel nieuwe als terugkerende. Vandaag zijn we trots op het feit dat we een van Europa’s toonaangevende online vloerkleedwinkels zijn, die klanten in meerdere landen bedienen en een veelzijdige collectie aanbieden die geschikt is voor elk interieur, zowel thuis als op kantoor. Onze collectie omvat meer dan 30.000 vloerkleden, van traditionele handgeknoopte Oosterse tapijten tot moderne machinaal geweven designs; elk vloerkleed wordt zorgvuldig geselecteerd om kwaliteit, duurzaamheid en tijdloos design te garanderen, zodat onze klanten bij elke bestelling met vertrouwen kunnen kopen en tevreden zijn met hun keuze. Wij geloven dat het kopen van een vloerkleed net zo plezierig moet zijn als het leven ermee: daarom bieden wij duidelijke productinformatie, gedetailleerde afbeeldingen en een intuïtieve, makkelijk te navigeren webshop. Betrouwbare levering door heel Europa, flexibele retourmogelijkheden en vriendelijke, snelle klantenservice maken de winkelervaring eenvoudig, veilig en stressvrij voor elke klant. Ons hoofdkantoor bevindt zich in Malmö, Zweden, en we opereren door heel Europa; tegelijkertijd combineren wij Scandinavische designwaarden met internationale ambacht en moderne e-commerce oplossingen. Ons team werkt elke dag aan het verbeteren van onze diensten, het uitbreiden van ons assortiment en het inspireren van klanten bij hun interieur keuzes. Wij zetten ons in voor langdurige relaties met onze klanten door hoogwaardige producten, uitstekende service en een transparante, betrouwbare en voortdurend plezierige winkelervaring te bieden. Bij Rugvista helpen we onze klanten ruimtes te creëren die persoonlijk, uitnodigend en mooi zijn — één vloerkleed tegelijk.
Een fantastisch assortiment vloerkleden tegen weggeefprijzen!
Written by the company
- 30 dagen niet goed, geld terug-garantie
- Keuze uit meer dan 1500 verschillende moderne en oosterse vloerkleden
- Gratis verzending binnen de EU
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +31 20 201 8135
- info@rugvista.com
- www.rugvista.nl
4.5
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
I asked a question via email and it was replied in detail within 2 days. I am happy with this service.
30 May 2024
Everything went smooth with the order.
12 March 2024
The creases go away after 2-3h
We recently ordered a rug from Rugvista and cannot be more happy with it. Quality vs price is great! It is delivered in a strange shape and has a lot of creases on it, but if you fold it on the flat surface and leave for 2-3h it will be much better immediately. Don't have it for long so cannot say anything about durability but for now it all looks great!
1 March 2024
Unprompted review
Wide selection of rugs
Wide selection of rugs, fast shipping, item exactly as described
6 February 2024
Rugvista has a great selection of…
Rugvista has a great selection of different styles rugs for really good price. I order all my rugs here. :)
13 January 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor quality extra large rug
I purchased an extra large rug which arrived extremely compact. On rolling out the rug there was clear raised damaged creases in the rug. I made contact by telephone with the company who informed me to leave the rug for a few months and the creases would come out naturally. We are now January, 4 months later and have tried everything to get the creases out without success. This rug cost in excess of £700 and I extremely disappointed with the quality. I would like the company to give me a full refund.
5 January 2024
Unprompted review
Reply from Rugvista
Dear customer,
Thank you for taking the time to leave a review about your experience.
We are very sorry to hear that the tips we provided did not help. We want our customers to be happy with their purchase. Would you please provide us with your order number or send us an email to info@rugvista.com and we will be happy to help you further from there.
If you have any questions or if we can help you with anything, please let us know. We are ready to help you.
Have a nice day!
Great service
Great service, the carpet colors in the pictures matches what we received which is not the case with a lot of others.
3 January 2024
De wc mat is mooi en goed aangekomen…
De wc mat is mooi en goed aangekomen bij Albert Hein.dat stemt tot tevredenheid.
24 December 2023
Nice rug with soft touch
The rug is shipped very fast. It looks really nice and it is very soft.
17 October 2023
Beautiful rug
Such a beautiful rug. Good quality and price and delivered on time.
28 September 2023
Unprompted review
Super service
23 May 2023
T is z’n afspraken nagekomen
10 May 2023
amazing woolen rug!
great service, easy order, great delivery in 5 days and the rug is just perfect!
17 April 2023
I love this company so much
I love this company so much! I got a beautiful coral abstract carpet. I ordered it on Tuesday, and received it today (Friday)!
The carpet is beautiful, thick, and good material. I could not be any happier. My living room is finally perfect!
17 March 2023
Unprompted review
Excellent quality and fast delivery
The delivery was fast and on schedule. The quality of the Afghan carpet was above my expectations. I had this experience for three times and can recommend Rugvista without any doubt.
13 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.