RunwayScout.com Reviews 

119
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of their clothing and the unique, stylish pieces offered. Customers frequently highlight the fast delivery and efficient customer service, noting prompt responses and helpful assistance. Many appreciate the accurate sizing guides and the overall value for money, making them repeat customers who love the fit and feel of the garments. However, some customers experienced issues with sizing, finding items to be larger than expected or not true to size, leading to return shipping costs. A few also mentioned dissatisfaction with the quality of a specific dress.

What people talk about most

Product

Clients share positive opinions on product, highlighting the amazing selection, reasonable deals, and variety... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and fantastic quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast shipping... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its excellence and... See more

Value for money

Reviewers consistently express satisfaction with the value for money, highlighting the amazing selection and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been shopping from Runway Scout for a few years now and I highly rate their clothing. I have many beautiful outfits from this website that are quality and have lasted years . My items have alw... See more

Rated 5 out of 5 stars

I ordered the Kyra long-sleeved top. I usually wear a size 10/12 top, so I ordered the 10. I know it’s meant to be oversized, but it looked absolutely huge on me — in hindsight, I probably should’ve g... See more

Rated 5 out of 5 stars

Long time customer of runway scout and has to be my favourite online boutique. Love all exclusive pieces. They stand out as they don't stock all the same items as other boutiques and have their own ra... See more

Rated 5 out of 5 stars

This is my third time buying from Runway Scout and they never disappoint. The quality of the clothing is always excellent and their customer service is just as good. I feel I can buy with confidence,... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

RunwayScout.com | Women's Fashion Online, We Ship Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(119)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pretty, Elegant and Chic!

Runaway Scout's range of clothes suit every gal! I just love the dresses I have purchased from them. They're feminine, can be dressed up or down for elegance or street wear and the shipping and service are prompt!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Dotty Delight

Dotty Delight
Fast becoming my go to dress for the summer. Cool & comfortable a great all-rounder for any occasion. Runway Scout provided quick delivery and open communication. Will certainly be keeping an eye on new products to purchase.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

I love this brand

I love this brand! Collections are gorgeous, I'm always scanning the website to see what's dropped new each week and the quality is great. I always kick myself when something sells out I intended to buy... thank god for the back in stock emails x

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Always dropping chic pieces

Always dropping chic, on trend, well made garments. I’ve consistently reordered, never been disappointed.
My favourite part is I’m a size 14/16 hourglass shape and Runway Scout always nails the fit for my body type, not a lot of brands fit me as well as theirs hence why they’re my go to as soon as I need a little wardrobe refresh.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

All round a great place to shop

Customer returns simple however would be great If credit notes could be provided as soon as item shipped. Customer service very prompt in responding and great quality garments.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

The customer service team

The customer service team, Holly in particular, made me feel valued as a customer going above and beyond their standard practice to assist me with a query. I appreciated the time and service I received.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as described

My experience ordering with runway scout was a breeze!
Quality clothes, exactly as described & fast delivery 👌🏻

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Great

The Astor skirt is so comfy, true to size and came so quickly in the mail

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Runway Scout

Every order I have placed with Runway Scout has been excellent quality and the delivery is fast. Highly recommend this store

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Dont Waste your Money

Ordered something described as true to size. Was 20cm wider than the size guide. refused refund as it was during a promotional period. Had to pay $10 shipping and then $12 shipping to return it. Then they would only issue a credit note but not stock left by the time I get it. Quality of the dress was also trash. Don't waste your money.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Love their stuff

I find runway count always make everything so easy with exchanges and refunds are instant. Their clothes are gorgeous too! Just want everything lol

24 November 2025
Unprompted review
Rated 5 out of 5 stars

High quality…

This is my third time buying from Runway Scout and they never disappoint. The quality of the clothing is always excellent and their customer service is just as good. I feel I can buy with confidence, knowing they offer the Instant Refund service. I love how they offer unique pieces from elevated casual to more dressy options. You can't go wrong with this store!

14 November 2025
Unprompted review

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