Rupertwood Reviews 

109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being extremely helpful, approachable, and responsive throughout the entire property purchasing journey. Consumers frequently highlight the professional and friendly service, noting that team members keep them thoroughly informed at every single step. Some reviewers were not happy with communication issues, mentioning occasional delays, unproactive responses, and sluggish paperwork handling. A few people also felt that initial updates could be improved to prevent unnecessary stress and confusion during complex transactions. Others noted that they sometimes had to chase the team to get clear answers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Service

Reviewers mention positive feedback about service during property purchases and sales. Consumers highlight... See more

Customer service

Customers report highly positive experiences with customer service, praising the team for being consistently... See more

Response time

Users describe positive interactions with response times, noting that teams are consistently quick to answer... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the whole process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just exchanged contracts on our first property and have used Rupertwood Solicitors as our solicitors for this purchase. They have been excellent. Very responsive to emails and calls. Kept us u... See more

Rated 5 out of 5 stars

We have recently used Rupert wood for conveyancing for the sale of our home and the purchase of our new house. Ashley, Jackie and Ellie were fantastic and supported us every step of the way. We ha... See more

Rated 5 out of 5 stars

Great when talking to clients on the phone especially at the end of the process. Very helpful and caring. Made the process easy when approaching competition via email contact. My only feedback would... See more

Rated 5 out of 5 stars

Without a doubt, the best solicitor I have used, and I have purchased a number of houses in the past. Very approachable, extremely knowledgeable and responsive, and nothing was too much trouble. The l... See more


Company details

  1. Law firm
  2. Conveyancer
  3. Family Lawyer
  4. Lawyer
  5. Legal Services
  6. Property lawyer

Information provided by various external sources

Rupert Wood & Son is a progressive independent practice, which provides a wide range of legal services to organisations both locally and further afield.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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No history of asking for reviews

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4.7

All reviews

(109)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful solicitors

After poor service from a previous solicitor, it was a pleasure to deal with this office. They kept me informed throughout the process of selling my house. Easy to talk to,always pleasant with good advice.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Recently purchased an investment…

Recently purchased an investment property with the help of Michelle and Ellena as my conveyancing team. We were dealing with a seller/sellers conveyancer who were difficult to pin down or get responses when required. Michelle was responsive and knowledgable and Ellena was incredibly persistent to get completion arranged as soon as possible, making multiple calls on the day of completion to make sure everything was finalised which I certainly appreciated. Highly recommend.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Rupert Wood and Son managed my first…

Rupert Wood and Son managed my first home purchase, they were responsive throughout the process keeping me informed all the way along. Ellena was particularly fantastic and kept me up to date every step of the way. Really excellent service.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

House purchase

I am a first time buyer, I had no idea of the process, they explained everything step of the way. Were very professional, thorough and consise

16 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great with Rupert…

My experience was great with Rupert wood. Michelle and Elena specifically were amazing to work with and kept in contact throughout the whole process. My case was complicated due to the sellers solicitor and Michelle handled it and kept what was in my best interest first. I would recommend rupertwood for anyone purchasing a property!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We used Rupert Wood for the sale of our late father's house. Ashley, Jackie and Ellie were fabulous, keeping us informed and making the process as easy as possible. Rates were very competitive also. Would highly recommend.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing our new home with the help of the Rupertwood team.

We had a really excellent experience, the team were always timely, professional and clear in their communication, giving realistic estimates of how long each stage would take and keeping everything moving smoothly. Everyone we dealt with was friendly, supportive and incredibly helpful in guiding us through the process. It made what could have been stressful feel very well managed and straightforward. Thank you again for all your hard work!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I instructed Rupert Wood for the sale of my property and couldn’t recommend them enough. Ellena, Michelle and Ellie communicated kept me well informed throughout the process. I had some issues with my purchase property and Michelle really went the extra mile to help, responding with advice late on a Sunday evening. I wouldn’t hesitate to recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

House Sale

Everything was dealt with in a professional manner and we were kept informed at every step of the conveyancing, and the sale of the property was trouble free, would recommend for any legal work.
Mr Hill.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

House purchase

I had an excellent experience working with my solicitor during my house purchase. They always kept me fully updated throughout the entire process and made sure I had clear, timely updates regularly. I’m grateful for their support and would highly recommend them to anyone looking for a reliable and dedicated solicitor.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

A first time buyers review

A first time buyers review
The staff at Rupert Wood and Son provided a very professional and friendly service from start to finish. I was a first time buyer and they were always happy to explain what needed to be done and why, with my personal thanks going to Ellie and Ellena for all of their detailed help on completing the sale.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Commercial Property Purchase

Once again, Michelle and all the team at Rupertwood and Son made the whole process easy and straight forward. Very helpful as always and I would not hesitate to recommend them.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

We would definitely recommend Rupert…

We would definitely recommend Rupert Wood & Sons Solicitors. Michelle, our solicitor, was always prompt in her responses, very approachable, and made the entire purchase process completely hassle-free. We truly appreciate her support and professionalism throughout. Excellent service!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

Clear communication between ourselves and Rupert Wood, purchase and sale of property was completely without issue. Can definitely recommend.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Proffesional

Proffesional, Helpfull & friendly.
I knew the selling of my property was in safe hands.
Would definatly reccomend Rupert Wood & Son Solicitors.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Stress free house purchase

Michelle and the team were on hand from start to finish to support with our property purchase. This was a stress free process and it’s down to their organisation and hard work. I would certainly recommend Michelle at Rupert Wood & Sons!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

One less thing to worry about.

One less thing to worry about is an understatement, we had the pleasure of using Ashley, Jackie and Ellie to help sell our property.

It was faultless from start to finish with the process being smooth, efficient and seamless.

The team were extremely professional and incredibly patient with all of my questions,

I would rarely even think of putting a 5 star review as always believe there could be improvements but honestly I couldn’t find fault in a single part of the process involving Rupert Wood.

We even had the pleasure of having some dealings with Rachel who was incredible.

To the whole team at Rupert Wood - thanks so much.

24 October 2025
Unprompted review

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