The application webpage was fairly easy to navigate. When further information was required, I received an email stating that the auditor had tried to call. This was not the case. Clarification on th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The pre audit could have done with someone with more experience doing it but she will learn, she asked us for some things that were not applicable to a company of our size. The Audit itself was fine
An important Customer for Opal Contracts (UK) Ltd requires Safe Contractor. The sheer number of accreditations needs by SMSs seems excessive so I was not looking forward to being audited by yet anoth... See more
Rob Corish from Safe Contractor is patient, diligent, helpful, and quick to respond. He has been a great support. Renewing memberships/compliance is new to me, and it's been a minefield. I was guided... See more
Company details
- #16 of 17 best companies in Occupational Safety and Health
Written by the company
Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, contractors and suppliers to become and remain compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.
Contact info
Axys House, Heol Crochendy, Parc Nantgarw, CF15 7TW, Cardiff, United Kingdom
- 02920266749
- safecontractor@safecontractor.com
- www.safecontractor.com
4.3
Excellent
499 reviews
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding Team
The team at safe contractor is amazing specially Sian Emery in Health and safety questionnaire and Rachel Baulch in Sustainability. They both have been absolutely amazing at helping me and answering all the questions I had not matter how silly they were. The whole staff is very professional and knows how to retain a customer through there exceptional customer service. It was a pleasure to talk to them.
23 October 2025
Unprompted review
Online system for uploading documents…
Online system for uploading documents is easy to navigate & use, the whole renewal process is straight-forward as long as you have all documents to hand. Reaction times to submissions could be quicker.
20 October 2025
Fairly good to complete.
20 October 2025
Great Service
They’re always easy to reach by email or phone and super supportive. The turnaround for marking and getting results back is really fast!
20 October 2025
Easy to deal with and responds quickly…
Easy to deal with and responds quickly to queries.
20 October 2025
Helpful team been with Safecontractor a…
Helpful team been with Safecontractor a long time now.
10 October 2025
Great accreditation to be having for…
Great accreditation to be having for any businesses seeking credibility and assurance for prospective clients.
10 October 2025
Very helpful
Very helpful
Any problems with answering specific questions, help was offered by the assessor.
Thank you.
10 October 2025
Best year so far
This year the submissions and audits were really easy to complete. The support staff were very helpful and the process was complete before our previous years certificate ran out.
10 October 2025
Reply from SafeContractor
Hi Darren,
That’s fantastic to hear! We’re so pleased that you found the submission and audit process smooth this year, and that everything was completed in good time. It’s great to know our support team were able to help along the way too.
Congratulations on keeping your SafeContractor accreditation up to date! Don’t forget to explore your Member Benefits to make the most of your certification, and if you ever need any support, you can reach us at safecontractor@safecontractor.com.
Kind regards,
The SafeContractor Team
Reply from SafeContractor
Hi John,
Thanks for taking the time to leave us a positive review. We really appreciate your feedback and I'm so pleased the service was up to scratch.
For anything else in future, please contact us at safecontractor@safecontractor.com.
Kind regards,
Tom
Customer Care Manager
Quick and efficient
10 October 2025
Reply from SafeContractor
Hi Deb,
Congratulations on becoming SafeContractor approved, and thank you so much for your thoughtful review. We’re delighted that your experience with us was a positive one. It’s always fantastic to hear feedback like this.
To help you get the most from your accreditation, we highly recommend exploring our Member Benefits page where you’ll find valuable tools and exclusive offers. If you ever need further support, don’t hesitate to contact us at safecontractor@safecontractor.com.
Thanks,
Tom Parry – Customer Care Manager
Re-certification required urgently due…
Re-certification required urgently due to a new contract. SafeContractor dealt with the request in a timely manner and there was good communication throughout resulting in certification.
10 October 2025
Reply from SafeContractor
Hi Martin,
Congratulations on securing your SafeContractor approval, and thank you for taking the time to leave such positive feedback. We truly appreciate your kind words and are thrilled that your journey with us has been smooth and rewarding.
To make the most of your membership, be sure to check out our Member Benefits. We’re always here if you have any queries or need assistance — just reach out to safecontractor@safecontractor.com.
Thanks,
Tom Parry – Customer Care Manager
Professional and Well-Structured
We found the SafeContractor accreditation process to be professional and well-structured. The support team was helpful in guiding us through the requirements, which made the process smooth. Overall, we are satisfied with the service.
10 October 2025
renewal service
Safe contractor provided great service when we were renewing our membership
1 October 2025
Superb !
Superb ! The process for renewing my safecontractor Accreditation was seamless. from importing documents on the portal to phone conversation and email communication. Everyone one was extremely helpful and supportive. I would most definitely recommend safecontractor.
1 October 2025
Excellent Organisation & Staff 5* From Us
Excellent experience from our initial enquiry, through to the application and audit. Each and every member of staff we dealt with were knowledgeable, very helpful and quick to answer any questions along our journey to being approved as a Gold status contractor. Keep up the great work.
7 October 2025
Mangata Developments Ltd - Principal Contractor
Although the experience and process of obtaining Safe Contractor was tough, I understand the level of scrutiny required to achieve such a standard. I have learned a lot during the audit and this will not only make Mangata Developments a more polished company but increase our revenue potential. Thank you Sally for all your help and assistance
7 October 2025
Unprompted review
Reply from SafeContractor
Hi David,
Thank you so much for sharing such thoughtful feedback and congratulations on becoming SafeContractor approved. We really appreciate your understanding of the process and the high standards involved — it’s great to hear that you found the audit experience valuable and that it’s helped strengthen Mangata Developments as a business.
We’ll make sure your kind words are passed on to Sally and her manager — she’ll be delighted to know her support made a difference.
To help you get even more from your accreditation, we recommend visiting our Member Benefits page, where you’ll find a range of tools and services designed to add extra value. If you ever need further support, please don’t hesitate to get in touch at safecontractor@safecontractor.com.
Thanks,
Tom Parry – Customer Care Manager
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