I organised the home insurance for my mother, her previous insurer costs went up & up every year when she received her renewal. Safeguard gave her the cover she required and the cost was a lot lower t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very helpful. Good value compared to other companies. Also recommended by consort motor homes, said they are really good if you need to make a claim. Very easy to understand when arranging over the... See more
Company replied
I found it really easy to change my home insurance to Safeguard UK. They offered the best price and plan for my requirements. The online steps were simple and I am very satisfied with the overall expe... See more
Company replied
The lady that I spoke to was so pleasant, friendly and helpful. She ensured all details were taken and sorted whilst applying for the quote, and helped to answer every question I had throughout the pr... See more
Company replied
Company details
Written by the company
Safeguard provides a range of insurance products to suit the needs of caravanners, motorhomers and home owners throughout the UK. Our knowledge and expertise spans insurance for motorhomes, caravans, static caravans, park homes and houses.
Safeguard UK
Written by the company
- We understand caravan, motorhome & home insurance
Contact info
United Kingdom
- www.safeguarduk.co.uk
4.6
Excellent
7k reviews
Asks customers to review
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Great price
17 September 2026
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
It is fantastic to see that you were able to secure such an affordable premium with us.
If there is anything further we can assist with, please feel free to reach out to our team.
Kind regards, Kirsty @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to share your feedback with us.
It is great to know that you feel the cover you purchased represents excellent cost-effectiveness.
If there is anything else we can do to assist you, please let us know.
Kind regards, Kirsty @ Safeguard
Very professional
The agent was pleasant and professional. She was thorough and knowledgeable. All you could ask for.
17 September 2026
Reply from Safeguard UK
Thank you for taking the time to post your feedback.
We are delighted that your interaction with our representative was so polite, comprehensive, and well-informed.
Please get in touch if there is anything else we can do for you.
Kind regards, Leanne @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We are delighted to hear that our advisor was courteous, supportive, and handled everything so swiftly for you.
If you ever need anything else, we are always on hand to assist.
Kind regards, Tahara @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us your feedback.
It is brilliant to hear that our team member was able to guide you through everything with such expertise and clear, unhurried care.
Should you require any further support in the future, please do not hesitate to contact us.
Kind regards, Tahara @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us your feedback.
It is great to know that you found our cover so reasonably priced and that browsing through our online journey was smooth from start to finish.
Should you ever need another hand from us, please feel free to get back in touch.
Kind regards, Tahara @ Safeguard
Direct verbal communication
Very poor and lengthy verbal communication over what should have been simple to resolve
10 September 2026
Reply from Safeguard UK
Thank you for your feedback. We're sorry to hear that resolving your query took longer than expected and that you found the communication process poor.
We understand that when an issue appears straightforward, customers expect a quick and efficient resolution. It's disappointing to learn that this wasn't your experience, and we appreciate how frustrating lengthy discussions can be.
Your comments have been noted and will be shared with the relevant team as we continue to look for ways to improve our service and make interactions clearer and more efficient. Thank you for taking the time to share your experience.
Kind regards,
Chris @ Safeguard Insurance
Gave you 4 however the waiting time to…
Gave you 4 however the waiting time to get through was 25 minutes also when speaking to the representative had to be put through to another representative but she couldn’t do that because of calling me back on outbound number, which led me to have to call you back. This in total calls was 1hour and 50 minutes to resolve a problem. I have now received another email to contact you regarding the same query. Surely all this should be updated on your system now! I don’t really want to be on the phone calling you back I don’t have time to waste when I thought it was sorted.
16 September 2026
Reply from Safeguard UK
Thank you for sharing your experience with us.
I completely understand how frustrating it is to spend nearly two hours on calls and deal with repeated hand-offs, only to receive another message about an issue you thought was settled.
We appreciate you bringing this to our attention, and we are on hand if you need any further help to get this fully sorted out.
Kind regards, Tahara @ Safeguard
Very happy Straight forward process very helpful…
Straight forward process very helpful with the level of policy needed. Very happy with the cost quoted and the cheapest quote I had. Very happy and would recommend to anyone
10 September 2026
Reply from Safeguard UK
Thank you for leaving a review about your experience with us.
It is great to hear that setting up your cover was straightforward and that you received solid guidance on getting the right level of protection. We are also delighted that we could offer you such a competitive price compared to other quotes.
If you ever need any further support from us in the future, we are always more than happy to assist.
Kind regards,
Leanne @ Safeguard
I organised the home insurance for my…
I organised the home insurance for my mother, her previous insurer costs went up & up every year when she received her renewal. Safeguard gave her the cover she required and the cost was a lot lower then her renewal price. Website was easily navigated.
16 September 2026
Reply from Safeguard UK
Thank you for leaving a review to share your experience with us.
It is brilliant to hear that you managed to set up the right protection for your mother, especially after seeing her previous provider continually raise their renewal costs. We are also glad that navigating our online system made the whole process smooth for you.
If you ever need any support from our team in the future, we are always more than happy to help.
Kind regards, Leanne @ Safeguard
First Rate Provider
I found it really easy to change my home insurance to Safeguard UK. They offered the best price and plan for my requirements. The online steps were simple and I am very satisfied with the overall experience.
13 September 2026
Reply from Safeguard UK
Thank you for taking the time to post feedback about your experience with us.
It is great to hear that switching your home cover over to Safeguard UK was so hassle-free and that we provided an affordable option matching your needs. We are also delighted that completing the setup on our website went smoothly for you.
Should you ever need anything else from us, our team is always on hand to assist.
Kind regards, Leanne @ Safeguard
The price was right
The price was right. The promises were good, but I am still waiting for the paper policy to arrive in the post.
10 September 2026
Reply from Safeguard UK
Thank you for sharing your experience with us.
It is great to hear that you found our pricing competitive and our cover options appealing, though we completely understand your eagerness to have your physical documents in hand.
Should you need help with anything else in the meantime, please feel free to reach out to our team.
Kind regards,
Vicky @ Safeguard.
Great service
17 September 2026
Reply from Safeguard UK
Thank you for taking the time to write a review.
It is wonderful to hear that you had such a positive experience while getting everything sorted with us.
If you ever need any additional support, please feel free to reach back out to us.
Kind regards, Kirsty @ Safeguard
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We are delighted to hear that you found the setup effortless and our rates reasonable.
If you ever need a hand with anything else, please reach out to our team.
Kind regards,
Vicky @ Safeguard.
Great personal service
Great personal service, knowledgeable courteous and helpful staff. Good price too!
17 September 2026
Reply from Safeguard UK
Thank you for sharing your feedback with us today.
It is brilliant to hear that our colleagues took such good care of you with their clear guidance and that the cost of your cover hit the sweet spot.
If you ever need another hand from us in the future, please do get in touch.
Kind regards,
Vicky @ Safeguard.
Although i have a bit of issues last…
Although i have a bit of issues last month . All sorted by them fairly and respectfully.
So great company highly recommended
16 September 2026
Reply from Safeguard UK
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that we were able to handle your previous concern with care and that you feel so confident in passing along your recommendation.
Should you ever need another hand with your cover, please feel free to reach out to our team.
Kind regards,
Vicky @ Safeguard.
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
We are delighted to hear that you found our online setup clear, the costs competitive, and our updates helpful.
If you ever need a hand with anything else, please reach out to us.
Kind regards,
Rachael @ Safeguard
Straight forward to do
Straight forward to do. I believe I’ll be looked after should I have need to call on them.
16 September 2026
Reply from Safeguard UK
Thank you for taking the time to leave us a review.
It is fantastic to hear that setting things up was so hassle-free and that you feel completely confident in the support you would receive if you ever needed to get in touch.
If you ever need any further assistance from us, our team is always on hand to help.
Kind regards, Tahara @ Safeguard
Reply from Safeguard UK
Thank you for sharing your thoughts on your experience with us.
We are delighted to hear that you found the cost of your cover competitive and the account creation straightforward.
If you ever require further assistance with your account, please do reach out.
Kind regards,
Vicky @ Safeguard.
Ease of use.
9 September 2026
Reply from Safeguard UK
Thank you for sharing your thoughts with us.
We are delighted to hear that you found navigating our system so straightforward and hassle-free.
If you ever require any additional support from us, please do not hesitate to contact our team.
Kind regards, Tahara @ Safeguard
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