Safestyle Reviews 

Still no progress, after no contact Im now getting messages saying apolgies and they will resolve it, but still nothing happens. Its really poor aftercare and not a company I would use again or recommend.

Door stopped opening and shutting properly not long after it was put in. Constant rescheduled appointments on their side. It actually got to the point of them ringing 2 days ago to reschedule again. Hubby has literally told them to take it out if they weren't coming. Low and behold the workman came. It was also a quick fix. But its been a nightmare. I have arthritis and it got to the stage where I had to use the back door because the new door wouldn't open. I didn't have the strength in my hands. This has been going on for over 3 months. Nightmare customer service. If anything else goes wrong they will be taking it out. We paid alot of money and it became a shamble. Wouldn't use them again.

Had all windows done, after they were done we noticed scratched and marks inside on two windows, and a huge gap underneath the window. They said someone will come out to have a look when they replace a vent in the kitchen. The manager said they will order the two new windows. And they will be in touch. I also wanted to have the confirmation payment by email when we paid it all. They done none of it. I called three weeks ago. Nothing was ordered from the manager. No payment confirmation came through either. So they said three weeks ago they've ordered the glass. And said i should get my payment confirmation email within a week or two. I also made a complaint. I noticed another problem with the beading on the bathroom window. Now the manager calls me last week to say the window glass still weren't ordered and they just put it in and still no call from complaint or the email for the payment. What a joke.!!!!!! I will be seeking legal advice because i dont trust anything from this company. Please don't get windows from safestyle or Anglican. I need to see about a legal case

Six months after an appalling experience with the fitters, the letterbox on my new front door has rusted. After weeks of no response, the eventually send a fitter out with the wrong part!! Haven't heard from them since, despite many attempts to contact.

They take you money and run avid at cost still no reply ti trustpilot reviews

From start to finish it could not have been better the installation amazed me so quick a man that new is job

We had our door installation and he did a really good job. He was very efficient and tidy and we are very happy with our door. He was very friendly and happily did the job. Thank you.

Installer name: Luke Walton

Reasons I refused to proceed with a request for quotation - insisting I need to be present at a property I am a landlord of, will not take BACs as a deposit, Rude and condescending sales person who just called me, if he's the best they've got I have no confidence in their product or service. If they can afford to throw custom away like this their prices must be over-inflated. It's was like dealing with a double glazing company from the 80s.

Terrible customer service. I lost four days of work because they either did not turn up on the day that they said that they would, or turned up on a day without telling me. Almost impossible to get through to the local office, with the field manager for the Swansea office constantly blaming the call centre staff for any issues (who were actually lovely). No one would take responsibility for the issues caused. Would not recommend this company to anyone.

Excellent experience from beginning to the end with lots of attention from the company, high expertise and high quality. Thanks very much.

Made a website enquiry, received a call within an hour booking an appointment in. Appointment booked for today at 7pm. No one has shown up and no call or email to explain the situation. Safestyle have had their opportunity and won't be given them another. Will go with a company who shows respect to their customers. Spoke to them a day later. Basically said they were short of people and that is why they didn't show. Said I should contact their sister company Anglian Windows, clearly if its all the same company I will avoid them too. Couldn't explain why they didn't call on the day to explain they were having problems. Suggest everyone avoids them. Dread to think how they are after they have taken your money.

AVOID!! Ordered 2 windows at the start of the year, fitted in April (I had to ring to chase for an appt as wasn’t informed they were ready) windows fitted were absolute shambles, damage to the frames, torn rubber insulation strip and one of the windows was fitted out of place so wouldn’t have benefitted for the warranty if needed!

Complained and a fixer came round to sort the errors, couldn’t fix the problems so ordered 2 new frames (in between I had the manager ringing me for payment because apparently no information gets passed on and wasn’t aware that there were any issues)

2 new frames fitted on 18th August and engineer should have come back on 20th August to finish the job as didn’t have all the equipment needed. Engineer didn’t turn up and another 3 dates were booked since were an engineer didn’t show (obviously I had to ring and chase because the company didn’t even know the job hadn’t been finished on the 18th) … still waiting for the job to be finished a month later as the trims weren’t fitted so presumably with the wet weather right now there will be further issues.

Worst experience I have ever had with a company. You automatically think that going with a big known company that everything will be great. I was so wrong.

Still waiting on the job being finished and the complaints team to contact me 👍🏼

Desi was on time polite and very through
Cleaned up after all was complete
Can not fault any process of the installation
Well done 👏 ✔️ 👍

Joke of a company. On going problems since install in July. 47 days after a complaint and they haven’t bother to call. They get your money then leave you the mess

Update. Reply below is yet another joke. They’ve had my details provide 3 times…. This is what they do publicly. “We care please contact us”. You contact them and they ignore you! - Never use this company

Very disappointing experience. One of their workmen knocked our upstairs drainage pipe out of position, meaning the water no longer runs through the drain as it should and instead pours directly onto the brickwork. This has subsequently caused damp issues.

I noticed the problem shortly after the work was completed and have contacted the company multiple times by both phone and email, but have received absolutely no response.

The workmanship has caused a genuine issue with our property, and the complete lack of communication or customer service afterwards is extremely frustrating. Awful experience — I would not recommend this company.

Do not use this company. The windows were fitted very poorly, causing water leaks, damp, and staining around the frame. They are completely irresponsible and provide unacceptable customer service. Getting hold of them or using their insurance guarantee is impossible because they do not respond to anyone. Save yourself the stress and avoid them entirely. We bought since 03/01/2022 but they don't response still after they fitted we had problems.

Pressure sale tactics ment we will not be using then.
Quoted £4k for a very basic composite door but if we could commit on the spot could get a special price! We insisted we wanted time to think about it the sales rep kept pushing to just put a deposit down on a credit card! Overpriced and pushy sales team no wonder they went into administration

really awful company to deal with. requested a quote but informed them i work 7 days a week until 6pm and they said no problem, sent the quote guy one evening about 7. paid my deposit then they decided that they couldn’t send the measurement guy after 6 so couldn’t get the measurements done. several intimidating emails saying i couldn’t have my deposit back. was a tricky difficult time as im dealing with ill health. safestyle were nonchalant and insisted that i had contravened the contract for not being home before 6 and continued to insist that i couldn’t have a refund. felt threatened and bullied despite explaining my situation in my original call. wouldn’t recommend using safestyle. seem greedy and money focused. would recommend using smaller family run local window fitters

Dave and Daz arrived early, were friendly, efficient and delivered just what I wanted. Excellent service.

I booked appointments on 2different days with yourselves for doors and windows,both appointments were cancelled by the sales guy phoning each time saying sorry cannot make it due to their own reasons.Very disappointed and will not call to book an appointment again .