Sainsbury's Reviews 

Great products at keen prices in well laid out store, however u do need to be using a Nectar card to get the best value

sainsburys are the best

Just nectar prices and collecting nectar points now that keeps me shopping at Sainsbury's. The stores have lost the ' I want to go there appeal ' since closing the counters and closing the bakery's was a terrible decision, the loss of the delicious fresh baked bread to replace it with the atrocious bought in part baked rubbish has made me shop elsewhere for bread.

We popped to the Fitzherbert Road store at about 5.30pm. We did our shopping using the self service gun. The store seemed to have too few members of staff on at this time of night. We had to queue for the self service checkouts.

Unfortunately we then had to have a full trolley scan. There was just ONE young lad manning ALL of the self service tills. As such he told us we had to go to a manned till. Of which there was only ONE open. So we then had to queue up for a second time. That is just ridiculous! Tesco have an area that you move to for full scans and you never required to then go to a manned checkout and queue again.

The queue we were in had started to get quite long. The lady in the queue behind us worked for Sainsbury and asked me to ask the lad on the till to ring for more staff. When it came to our turn I did just that, only to be completely ignored!

Please sort out your staffing issues and think about alternatives of making people queue twice!!

It’s the worst store that I’ve ever been in. Shame on the manager for down grading the store. Freezers empty hardly any variety of frozen vegetables or fruit.
The fresh food lacks any quality or flavour.
What happened to the store.
Go over to LIDL and learn.

Too many staff picking orders to enable easy access in many shopping aisles
Otherwise Sainsburys provides a large well laid out store to fulfil most customers requirements

I like availablety of everything, but I have a bad. Experience of buying fresh fish, avocados and fresh vegetables . I take them home the fish already has bad small and avacado is black insides and vegetables are already routine.
I either ignore it or have to make another trip to shop to bring it back.
Please check the food before put on the shelfs . Thank you

I do a weekly shop at Sainsbury's and as I don't drive I get a lift which is always the same time, mid day on the same day of the week. I find that many items have the day I am shopping or the next days date on them. There is no fresher stock out for customers to buy. When customers do a weekly shop they need items with good dates on so it lasts. I find this applys to fruit, deli and meat items. I have also been told by a member of staff when I queried this that items are not allowed to be reduced until after 5pm on the sell by date??. The system of dealing with fresh produce should be revised because no one wants to by out of date goods at full price.

Excellent quality food, specially the fruit and vegetables, which is very fresh. Plus good value for the money. The staff were very helpful and professional.

Good quality and wide variety at a competitive price. Great discout when you use Nectar account. You will find everything you need from grocery, wine, household, clothes and medicine all under one roof.

Shopping on line is great saves all the carrying also sainsburys drivers are always so helpful and friendly

My home delivery order was cancelled this morning with no reason given. I understand this is due to a tech issue with the Sainsbury payment system which is widespread.
If anyone from Sainsbury bothers to read this please understand I do not care about your issues which can be sorted and the payment taken afterwards, but do expect my order to be honoured!!
I am sure I will not be the only (long standing) customer taking their custom elsewhere in the highly competitive grocery market.
2 last words for Sainsbury .........
.... BYE, BYE!

Store is always clean and well organised with plenty of choice.
Staff are always helpful and friendly and there are no long queues.
Food is always fresh, in date and stocked well.

Online shopping -wide variety of products to choose from online and for fruit and veg the shoppers select some good quality items. Only issue is there are not as many booking slots available to choose from although that’s getting better

The mobile app is so easy and quick to use, I can't imagine doing my big weekly shop any other way. Sainsbury's products are of good quality and there's plenty of choice and more besides. There are every day value items, regular items and the "Taste the Difference" range too for something different. The delivery drivers are always, polite and helpful and nothing is too much trouble.

I think Sainsbury's is a great place to shop. They really look after their customers and everything they sell is really good quality. Been going there for many years and have been very satisfied with store and online
Shopping. In fact during the COVID lockdown, illnesses and bad weather Sainsbury's have been a lifesaver.

Always comes at a reasonable time fur g the slit time and rings if things change. If I return anything money quickly goes back to my account. Mist edible goods are as stated.

Excellent order system, easy to find and shop. First class delivery service with friendly helpful driver and easy to use complaint system if something is not quite right, reimbursed within minutes of raising the issue (only once on 3 visits).

Sainsbury’s seems to have deteriorated in terms of quality , choice and prices. The products are mixed between shelves to create an impression of abundance and better quality there once was … it might be similar to other supermarkets but no longer a positive experience. The l positive is it seems less busy with customers, as a result.

Have ordered online shopping since Covid and have carried on since. For the most part the delivery drivers are courteous and friendly and as pensioners we always have early deliveries.Throughout the past five years we have had about four occasions when we have needed to contact customer services about problems with our food. They have always been very courteous and helpful and have refunded the unsatisfactory item to our account. We would recommend online deliveries to other people like us with limited mobility.