The paperwork is easy to understand and the process clear. I found the staff very helpful at all stages, particularly when I had an issue of my own doing.
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Company details
- #40 of 51 best companies in Bank
About Sainsbury's Money
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Contact info
United Kingdom
- www.sainsburysbank.co.uk
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Was so easy to register and choose the…
Was so easy to register and choose the correct insurance
Easy to buy but expensive as I have…
Easy to buy but expensive as I have cancer ( not terminal. ! )
Easy to organise at a good price
This is the second time I’ve used Sainsbury’s Travel Insurance. It was easy to organise and a good price. Fortunately I haven’t needed to make a claim so I can’t comment further
I had a problem setting up
I had a problem setting up. Lady called Catherine on the Call Centre Line was more than helpful and I was able to complete the transaction very easily. Cancelled my existing Insurance Provider as Sainsbury's 10K Lifetime Cover was far better for a lower monthly premium👍
Excellent customer service
Very reasonably priced, very friendly and extremely good at checking that everything was going to plan , before, during and after our holiday.
I would strongly recommend 👍
Wish I could give zero stars!
Wish I could give zero stars! Holiday was cancelled due to storms in location where I was travelling as a result of storms (red alert). I had contacted Sainsbury's and no reply. Instead I'm getting bots saying we hope you had a good trip?
Amazing experience I regards pet…
Amazing experience I regards pet insurance stay how are you and I am happy to stay
Very clear easy to use application…
Very clear easy to use application system setting out clearly the benefits and costs involved, and very good prices too.
Registering
I was unable to register my details to get my on line travel insurance.before I travelled I rang up to see if I could have postal documents. and was told Sainsburys Travel do not do this service anymore.
I had an accident in the time I was away fortunately only the EHIC card was needed. Had I needed insurance I would have been stuck as I couldn’t access it!
I would not use Sainsburys travel insurance again.
Made me take out a new policy despite having comprehensive annual multi trip. Charlatans.
I have multi trip global travel insurance at significant cost. I called to check I was covered for Antarctica and particularly extraction though because of changed risk realised I may have an extra premium to pay. I was shocked to find this trip was not covered at all and I had to take out a completely new policy. Needless to say I won’t be renewing my annual multi trip policy with these typical insurance charlatans.
Got pet insurance with Sainsbury’s for…
Got pet insurance with Sainsbury’s for the 45 points. Still waiting after 2 monthly payment, still no points sent to my nectar card!
Travel Card.
Travel Card.
Its useful, but the tap to pay doesn't work at all, in places like NYC a lot of places are tap only - No option to enter pin, which stuffed us up a few times.
Complaints Team just say "We've now resolved your complaint so this complaint is now closed"
So it's a hassle to have to keep reopening it as irrelevant of their ability to keep closing it, there is still an issue
1st time using
1st time using, claim was easy and paid very quickly. Made a stressful situation much easier. Would recommend
A great experience set up my dogs…
A great experience set up my dogs insurance in a matter of minutes everything is catered for
highly recommend it
Travel insurance
Thank goodness I did’nt need to claim,but was assured the cover was there if needed.
Rubbish business they don't care about you as a person at all.
Rubbish business they don't care about you at all.
Simple to access and use.
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