Saiyan Stuff Reviews 

80
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Thank you saiyan stuff I love the shirts got off work and was really excited to see the shirts thank you saiyan stuff and the crew thank you love the crew and there finest clothes and thank you to the... See more

Rated 1 out of 5 stars

Stay away from this company. We ordered a son goku poster and recieved a poster, fair enough, but the printing quality is low and the image which is divided onto 3 different sheets doesnt match and th... See more

Company replied

Rated 1 out of 5 stars

I wouldn't have even even one star but I had to in order to write the review, horrible never recieved my package 4 months later I contact the company they told me that I didn't give the right address... See more

Company replied

Rated 1 out of 5 stars

Honestly at this point I'm just attempting to get a hold of them, I have been waiting for them to process my order for almost two weeks now and this point I don't even want it anymore, I just want my... See more

Company replied

Company details

  1. Men's clothes shop

Written by the company

Saiyan Stuff is the destination for anime and pop culture-inspired clothes and merchandise for cool guys and girls. Looking for t-shirts and merch from your favorite superhero? We have ’em. Need a hoodie from the video game you love? We got you covered. How about tank tops from your favorite animal? We have those, too. From Dragon Ball Z to weed & 420 merch, if it’s cool, we have something for you.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

80 reviews

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No recent history of asking for reviews

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2.6

All reviews

(80)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I put in an order and they contacted me right away to let me know changes excellent customer service!!!

24 January 2021
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Joe!

Thank you for your positive review. We are always here to help you out.

Have a great day ahead.

Rated 5 out of 5 stars

The customer service was really nice…

The customer service was really nice and trustful

14 January 2021
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Need_Money,

Thank you for your trust in us! We are always here to help you out. We hope you love your orders with us.

Have an awesome day ahead.

Rated 5 out of 5 stars

Quick and Easy Order Cancellation

I ordered an item and realized that I no longer needed it. No problem, here at Saiyan Stuff, I simply shot them an email to cancel the order and they replied very quickly. The process was swift and straightforward to cancel an order.

11 January 2021
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Lebron! You are always welcome!

Thank you for your review in regards to your experience with us! We strive to serve our customers with the best experience possible!

Although, it is quite unfortunate that you had to cancel your order with us! We still hope you continue to support our collection!

If ever you change your mind and decide to purchase from us again, send us an email first before checking out and we will give you an awesome discount for your future purchase!

Thank you again! We wish you safety and good health!

Rated 2 out of 5 stars

Goku lamp

I ordered a lamp in early December and have not received follow-up on an estimated delivery date. I have sent three emails since for correspondence one way or another with no avail. While I understand the holidays are a busy time, a response to my email would be nice especially since I've paid over $100 for an item as well as expedited shipping.

29 December 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Kim! Merry Christmas to you and your family!

We sincerely apologize for the lack of response from our end, this is not how we want our customers to feel and experience. May I ask which email did you send your messages? You may contact us at help@stuffify.net so we can attend to your concern. Thank you so much for being very patient and understanding.

Wishing you happy holidays!

Rated 5 out of 5 stars

Best Christmas Present!

This is the best early Christmas gift! I bought this cute Kid Goku bomber jacket and it arrived this morning. The size is comfortably fit and the fabric is warm enough for the cold weather.
Thank you for the smooth transaction! <3

23 December 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hello Sam, welcome to Saiyan Stuff's reviews page! Merry Christmas to you and your family!

From the bottom of our hearts, thank you so much for your positive response and for the 5 stars rating! We are happy to hear that you are pleased with your order and with the transaction. We hope you order from us again in the near future!

Have a nice day!

Rated 5 out of 5 stars

never a disappointment

i love having my custom jersey shirts made from here! they always go over my expectations! go over and beyond to make what i requested and sometimes even surprised me too! never a disappointment to all my custom made jersey shirts! i have custom order alot from here cos they always do a really great job! im always happy with my order and custom made jersey shirts!

17 December 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hello Joua, welcome to Saiyan Stuff's reviews page!

From the bottom of our hearts, thank you so much for your positive response and for the 5 stars rating! We are happy to hear that we have exceeded your expectations and that you love the custom jersey shirts.

Have a nice day!

Rated 5 out of 5 stars

I ordered a goku lamp

I ordered a goku lamp. Though packaged well, the shipping box had sustained some damage in transit. The bulb inside the shipping box was damaged. It was a special bulb thst i could not replace locally. They were very quick to respond to my problem, maintaining frequent and prompt contact concerning the broken bulb. A most satisfactory resolution was reached. I will order from this company again in the future!
Tracy

2 December 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Tracy!

We want to apologize again for the damaged bulb, we hope we have made it up to you. Thank you so much for being very patient and understanding. It is our pleasure to help our beloved customers any way we can. We hope you shop with us again soon.

Take care, and stay cool.

Rated 5 out of 5 stars

Awesome company, even better employee's

So far I have bought a dbz duvet cover set, a couple of rolling trays and a sweatshirt for my brother and everything came out great! The bed set was so soft and had awesome graphics on it. And the sweatshirt was true to size and super comfortable as well. I have done most of my Christmas shopping on super saiyan stuff and I could not be more satisfied. This company goes above and beyond for their customers ! Highly, highly recommend 😍

23 November 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Brianna!

Thank you so much for leaving a review. You have been an awesome customer! We are so glad you loved your orders. We will continue to do our very best for our customers, and of course, we will continue to produce awesome DBZ/Anime/420 merch! We want to greet you happy holidays, we hope you will love your new orders from us too.

Hoping to hear from you soon again. Stay cool!

Rated 5 out of 5 stars

Ordered here a dragonball kid's…

Ordered here a dragonball kid's sweatshirt for my son. All I can say is the quality of the item is excellent and my son loved it! It took a while but it's worth it.

Thanks Saiyan Stuff and to their wonderful customer service team for responding fast regarding the shipping updates.

Will order again soon.

18 November 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Pau!

We appreciate you giving us a review of your order! We're very glad that you and your son loved it! We from the Saiyan Stuff team express our utmost gratitude for having to serve you as one of our beloved customers!

We really look forward to hearing from you again in the future!

Stay safe and stay awesome, Pau!

Rated 5 out of 5 stars

First time customer

First time customer. I purchased 6 items for my friends baby. It took about a month for all the items to be delivered which is on average to get shipped to Australia. All the products have been amazing and the quality is the same. Their customer service team has been awesome even with a small issue about shipping which was easily fixed. Definitely won't be the last time I order from them!

16 November 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Cameron!

We would like to thank you for believing in us! We're really glad that you loved our baby products from this collection! We look forward to doing business with you again in the future.

Customer satisfaction is very important to us, so if you have any concerns, you know where to contact us!

Thank you and as always, have a wonderful day, Cameron!

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. We ordered a son goku poster and recieved a poster, fair enough, but the printing quality is low and the image which is divided onto 3 different sheets doesnt match and therefore we cant mount it on the wall without a lot of trimming and cutting. We wont even bother trying to get our money back from these bandits...

13 October 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Jørgen,

Thank you for leaving us a review.

First, we would like to apologize sincerely, as this is not what we wanted you to feel, we also apologize for the inconvenience and the experience you just had with us. However, we can still help you regarding this matter, all you have to do is send us photos of the product and its "defects", and your order number.

You can send it here at help@saiyanstuff.com. We just want you to know that we will always be glad to help our customers in the best way we can.

We're looking forward to hearing from you soon! Have a great day, Jørgen!

Rated 1 out of 5 stars

I wouldn't have even even one star but…

I wouldn't have even even one star but I had to in order to write the review, horrible never recieved my package 4 months later I contact the company they told me that I didn't give the right address which isn't true cause my payment info is my address and they had no problem charging me. I asked for refund they told me they did there part and sent it out and now its up to me,they say they guarantee they lie . Horrible company no compassion worst company ever!!! Now I have no product and out my money

17 July 2020
Unprompted review
Saiyan Stuff logo

Reply from Saiyan Stuff

Hi Katy!

Thank you for leaving us a review, we still appreciate you still giving us a review, for this, we can look out for what we can improve in the future.

Moving forward, regarding your case, we were in fact, trying to help you but you didn't respond anymore, we initially asked you to contact the post office to schedule a delivery to your more correct address. Most of the time when a customer doesn't respond anymore with their concerns is because it has been already solved.

But nevertheless, We truly apologize that you have experienced this and we will take this issue into our studies to improve our services in the future!

If you have any concerns, we will be more than happy to help, everything can be solved through communicating.

Thank you for your understanding, Katy!

Rated 1 out of 5 stars

Do NOT use this website/company

I strongly recommend that no one buys from this website. I ordered a sweatshirt for my brother's birthday, which was very poor quality and cost $40. The material was poor and the logo/print (Dragon Ball) was blurry/not up to scratch. My brother - who had seen the sweatshirt online and asked for it as a present - was very disappointed. SaiyanStuff/Stuffify wouldn't refund when we contacted them/sent several emails, including photos of the product, to them. I had to raise a dispute with PayPal who said I was eligible for a refund if I sent the item back and that I would be refunded when the company received it. I did post it back (which cost £13) to the address given, tracked and traced, and there was 'no one in' both times delivery was attempted. What kind of company can you not return items to for a refund if not suitable/poor quality? And what company is 'not there' when you do post back the item for a refund after having to raise a dispute via PayPal to try and even get a refund?

18 June 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE

DO NOT USE THIS WEBSITE!

My item was lost in the transit and absolutely no liability has been accepted from the supplier at all, telling me a refund or exchange can only be considered once they receive the product returned, but as this was lost, this is obviously not possible. Staggered correspondence with the customer service team makes response times too long, and with no number to contact, there is no way I can speak to someone directly in an attempt to sort my issue out.

Absolutely awful

27 December 2018
Unprompted review
Rated 5 out of 5 stars

First time customer

First time customer. I purchased a vegeta 3D hoodie as a birthday gift. It took two weeks with eco ship. I live in Texas. The product was awesome! Only they sent the wrong size. A XXL instead of a XXXL, disappointing. However their customer service agent Daisy was so kind and apologized for the mistake. They took care of the situation quickly and they have earned my business!

29 May 2017
Unprompted review
Show reviews in all languages. (80 reviews)

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