Had delivery this week of a paint sprayer. Used for the first time and quality of the gun excellent. Easy to use and quality of painting was very good. Now for the problem. The batteries a total waste... See more
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product is absolutely useless won't even remove light stains so forget about cleaning your oven with it as in their promo video basically a con so don't buy it.
Company replied
Misappropriating sales information. I paid for paint sprayer weeks and weeks ago. Tuesday said it was on its way. Tracking does not exist. I am now applying for money back through my bank fraud team.... See more
Company replied
Mini flashlight is compact but surprisingly bright, making it very reliable for daily use, emergencies, or night outdoor activities. It fits easily in pockets or bags and is simple to operate. The lig... See more
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Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
Drilling positioning ruler is a helpful…
Drilling positioning ruler is a helpful tool for accurate measurement and alignment during drilling tasks. It reduces mistakes and ensures cleaner, more professional results in woodworking or installation work. The design is practical and saves time during repetitive tasks.
10 May 2026
Unprompted review
Reply from Sakertool
Dear Abel,
Thank you for your detailed feedback! We’re glad to hear that the drilling positioning ruler has helped you achieve more accurate measurement and alignment in your work.
It’s great to know that it reduces mistakes and contributes to cleaner, more professional results in your woodworking and installation projects. We’re also pleased that you find the design practical and time-saving for repetitive tasks.
We truly appreciate you sharing your experience and hope the tool continues to support your work efficiently.
Best regards,
Sakertool
Mini flashlight is lightweight
Mini flashlight is lightweight, bright, and very useful for emergency or night work situations.
17 May 2026
Unprompted review
Reply from Sakertool
Dear kellan,
Thank you for your positive feedback! We’re glad to hear that the mini flashlight has proven to be lightweight, bright, and useful for emergency and night work situations.
It’s great to know the product is meeting your needs in practical situations where reliable lighting is important. We truly appreciate your support and trust in our products.
We hope it continues to serve you well whenever you need it.
Best regards,
Sakertool
Magnetic portable light attaches easily…
Magnetic portable light attaches easily and gives strong illumination for work areas.
4 May 2026
Unprompted review
Reply from Sakertool
Dear Aiden,
Thank you for your positive feedback! We’re glad to hear that the magnetic portable light is providing strong illumination and is easy to attach in your work areas.
Its convenient magnetic design and reliable brightness are intended to improve visibility and make tasks more efficient, so it’s great to know it has been helpful for you.
We appreciate you sharing your experience and hope the product continues to support your work well.
Best regards,
Sakertool
Mini chainsaw again performs well for…
Mini chainsaw again performs well for quick trimming and small wood cutting jobs.
25 March 2026
Unprompted review
Reply from Sakertool
Dear Maxwell,
Thank you for your continued feedback! We’re glad to hear that the mini chainsaw is performing well for your quick trimming and small wood cutting tasks.
It’s great to know the tool remains useful and reliable for your needs. We truly appreciate your support and trust in our product.
We hope it continues to serve you efficiently in your future projects.
Best regards,
Sakertool
Broken screws are easier to handle with…
Broken screws are easier to handle with the screw extractor. Strong grip, simple use, and saves time during repairs.
3 May 2026
Unprompted review
Reply from Sakertool
Dear Leo,
Thank you for your positive feedback! We’re glad to hear that the screw extractor has made it easier for you to deal with broken screws during repairs.
Its strong grip and simple operation are designed to save time and reduce frustration, so it’s great to know it has been helpful in your work.
We appreciate you sharing your experience and hope the tool continues to serve you well in future projects.
Best regards,
Sakertool
Portable welding machine is compact yet…
Portable welding machine is compact yet powerful, suitable for small repair and workshop tasks. Highly recommended!
8 May 2026
Unprompted review
Reply from Sakertool
Dear Lucas,
Thank you for your positive feedback! We’re glad to hear that the portable welding machine has proven to be both compact and powerful for your repair and workshop tasks.
It’s great to know you’re satisfied with its performance and find it suitable for your needs. Your recommendation means a lot to us.
We appreciate you sharing your experience and hope the product continues to support your projects well.
Best regards,
Sakertool
Chainsaw chain sharpening jig helps…
Chainsaw chain sharpening jig helps keep blades sharp and improves cutting performance with simple operation. Great customer support too.
14 May 2026
Unprompted review
Reply from Sakertool
Dear Matteo,
Thank you for your positive feedback! We’re glad to hear that the chainsaw chain sharpening jig has helped you maintain sharp blades and improve cutting performance with ease.
It’s also wonderful to know that you had a good experience with our customer support team. We place great importance on providing both reliable tools and helpful service.
We truly appreciate you sharing your experience and hope the product continues to support your work effectively.
Best regards,
Sakertool
Sakertool makes DIY work much easier
Sakertool makes DIY work much easier. The mini chainsaw is compact, powerful, and perfect for quick garden cutting tasks. Highly recommended!
14 May 2026
Unprompted review
Reply from Sakertool
Dear Morgan,
We’re delighted to hear that the mini chainsaw from Sakertool has made your DIY and garden tasks easier! It’s great to know that its compact size, power, and efficiency are helping you tackle quick cutting jobs with ease.
Hearing reviews like yours motivates us to keep creating tools that combine practicality and performance. Should you have any questions or need assistance in the future, our team is always happy to help.
Thank you again for sharing your experience and recommendation!
Best regards,
Sakertool
Excellent response to a faulty item
The service following my receipt of a faulty item would have received 5 stars. I acknowledge that mistakes are made but it’s how they are managed that ensures ongoing customer retention. In my case the follow up was 5 star to a satisfactory resolution.
20 May 2026
Unprompted review
Reply from Sakertool
Dear Chestrefeldian,
Thank you for sharing your experience. We are delighted to hear that our team was able to provide a satisfactory resolution following the issue with your item. Your recognition of our follow-up and support is greatly appreciated.
We are pleased that our efforts resulted in a positive experience for you. Our team strives to ensure that every customer receives timely and effective support.
Thank you again for your kind words. We look forward to assisting you with any future needs and providing the same level of service.
Best regards,
Saketool
Drilling positioning ruler helps…
Drilling positioning ruler helps achieve accurate drilling with ease, very practical tool for woodworking and DIY projects, Highly recommended, Great customer support made the experience better.
17 May 2026
Unprompted review
Reply from Sakertool
Dear Donald,
Thank you for taking the time to share your experience. We’re glad to hear that the drilling positioning ruler has been helpful for achieving accurate drilling and has proven to be a practical tool for your woodworking and DIY projects.
We also appreciate your kind words regarding our customer support. It’s always encouraging to know that our team was able to enhance your experience.
Thank you again for your feedback and recommendation. We look forward to serving you again and providing more tools to support your projects.
Best regards,
Sakertool
Camping atmosphere feels better with…
Camping atmosphere feels better with the string lights for camping. Soft glow, easy installation, and perfect for outdoor decoration.
2 April 2026
Unprompted review
Reply from Sakertool
Dear Dylan,
Thank you for sharing your feedback with us.
We’re delighted to hear that you are enjoying the string lights for camping and that they have helped create a better outdoor atmosphere. It’s great to know that you appreciate the soft glow, easy installation, and overall decorative effect.
We truly appreciate your support and hope the lights continue to add comfort and enjoyment to your camping experiences.
Best regards,
Sakertool
Actually no stars at all bought online…
Actually no stars at all bought online on a Wednesday called Monday morning for an update telephone only has AI but managed to tell them I want a refund and cancel the order I’ll buy elsewhere as taking too long to even dispatch but the email customer service which is real humans apparently was just as chaotic avoid like the plague wouldn’t recommend or use again
13 May 2026
Unprompted review
Reply from Sakertool
Dear Kirsty,
We are truly sorry to hear about your frustration with the delay in dispatch and the difficulties you experienced when trying to get an update and request a cancellation. This is not the level of service we aim to provide, and we understand how disappointing this situation must have been.
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Best regards,
Sakertool
I have to say the service was above and…
I have to say the service was above and beyond expectations.
Being an old fool, I ordered two units instead of one, and for once a combination of simple tech and excellent staff ensured my issue was sorted out very quickly.
12 May 2026
Unprompted review
Reply from Sakertool
Dear Mr Steven,
Thank you for sharing your experience. We are delighted to hear that our team was able to assist you promptly and efficiently, ensuring your issue was resolved smoothly.
At Sakertool, we are committed to providing not only high-quality products but also attentive and reliable customer service. Your feedback is greatly appreciated and motivates us to continue going above and beyond for our customers.
We sincerely thank you for your support and look forward to serving you in the future.
Best regards,
Sakertool
Maintenance work becomes easier with…
Maintenance work becomes easier with the chainsaw chain sharpening jig. Precise sharpening, simple setup, and helps extend tool life.
30 April 2026
Unprompted review
Reply from Sakertool
Dear Talia,
Thank you for sharing your experience with our chainsaw chain sharpening jig. We are pleased to hear that it provides precise sharpening, a simple setup, and helps extend the life of your tools.
We are committed to offering high-quality, practical products that make maintenance work easier and more efficient. Your feedback is greatly appreciated and encourages us to continue delivering reliable solutions for our customers.
Thank you again for your support, and we look forward to serving you in the future.
Best regards,
Sakertool
I have bought a few things from…
I have bought a few things from Sakertool and i was happy with a few things. With things i wasn’t happy with I received a refund very quickly with no problems or issues.
Very happy with their service.
5 stars 🌟
2 April 2026
Unprompted review
Reply from Sakertool
Dear Petar,
Thank you for taking the time to share your experience. We are delighted to hear that you are happy with your purchases and that our team was able to promptly assist you with refunds for items that did not meet your expectations.
At Sakertool, we are committed to providing high-quality products and reliable customer service. Your feedback is greatly appreciated and motivates us to continue improving our products and services.
Thank you again for your support and the 5-star rating. We look forward to serving you in the future.
Best regards,
Sakertool
Mini chainsaw is compact yet powerful
Mini chainsaw is compact yet powerful, making small cutting tasks quick and easy for home or garden use, Highly recommended, Great customer support made everything smooth.
12 May 2026
Unprompted review
Reply from Sakertool
Dear River,
Thank you for sharing your experience with our mini chainsaw. We are delighted to hear that its compact design and powerful performance have made your home and garden tasks quick and easy.
We also appreciate your kind words regarding our customer support. We are committed to providing high-quality products and excellent service to ensure a smooth and satisfying experience for our customers.
Thank you again for your recommendation, and we look forward to serving you in the future.
Best regards,
Sakertool
String lights for camping create a warm…
String lights for camping create a warm and cozy atmosphere outdoors, lightweight and easy to hang anywhere, Highly recommended, Great customer support really impressed me.
17 March 2026
Unprompted review
Reply from Sakertool
Dear Harper,
Thank you for your wonderful feedback! We’re delighted to hear that your string lights help create a warm and cozy atmosphere outdoors and that their lightweight design makes them easy to hang anywhere.
We’re also glad that our customer support impressed you and enhanced your experience. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your thoughts.
We look forward to helping make your future outdoor adventures even brighter!
Best regards,
Sakertool
cancel order within 24hours and this company just ignores your requests
I have emailed several times within my 24-hour window to cancel my order, as your customer service is shocking. You're based in the UK, you dont answer emails, you dont answer Facebook, so I ask you to cancel one of my items as the website charged me for 2, so another rip off. I want to cancel the whole of my order, and i have done this within 24 hours of placing i wish i full refund immediatly
I've told you to cancel all of the order not just part
You've only cancelled 1 item not both as I've asked
They have now lied and now have blocked me now on Facebook so stay clear of this company they are scammers
12 May 2026
Unprompted review
Reply from Sakertool
Dear Mark,
Thank you for your message.
We sincerely apologize for the inconvenience and frustration caused by the situation and the delay in response. We understand your concern regarding the duplicate charge and your request to cancel your order within the 24-hour window.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
We appreciate your patience and understanding.
Saker Support Team
Sakertool Brush Cutter
This is a follow up review to two previous submissions, regarding an order for the Sakertool Brush Cutter. This gardening tool arrived without the two batteries included in the initial order. In fairness Sakertool say that they are issuing a refund so I guess that closes the matter. The batteries were not forthcoming because Sakertool say the item is ‘out of stock’. It is still advertised so beware!
Stephen Wilson
27 April 2026
Unprompted review
Reply from Sakertool
Dear Stephen,
Thank you for taking the time to follow up and share your updated experience regarding your order for the Sakertool Brush Cutter.
We’re sorry again for the inconvenience caused by the missing batteries and understand your frustration with the situation. We appreciate your acknowledgment of the refund that has been arranged, and we’re glad we were able to reach a resolution for you.
We also understand your concerns regarding product availability and listing clarity. Your feedback has been noted and will be shared with the relevant team for further review to help improve accuracy and customer experience going forward.
Thank you for your patience throughout this process, and for bringing this matter to our attention.
Saker Support Team
Problem solved!
My husband bought a car dash cam from this company which was not as advertised. He contacted them to return it giving the relevant information required, they told him they needed further information which he gave them. Again they said they required more information, he has contacted them a number of times asking what further information they require, but they are not answering his emails .
We have since heard from Customer Services and my husband has received a full refund. thank you for your help sorting this out.
6 May 2026
Unprompted review
Reply from Sakertool
Dear Nicola,
Thank you for taking the time to share your experience with us, and we are sorry to hear about the frustration you and your husband have encountered during the return process.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
We appreciate your patience and the opportunity to make this right.
Best regards,
Sakertool
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