I have purchased a paint sprayer three weeks ago I have tried to contact customer services three times but without success I have called customer service which is an AI service that informs me someon... See more
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See what reviewers are saying
I never write reviews and I gave Sakertool a go. Huge mistake. The hydroponic device went faulty after a couple of months of owning it, after contacting their 'customer service' I was told tha... See more
Company replied
I bought the multi strimmer from them with the 2 battery option. After waiting ages for the item it arrived but with no battery charger for the batteries. Their customer services pick and choose w... See more
Company replied
We ordered 2 of Sakertool’s ergonomic chairs but unfortunately couldn’t assemble because of our arthritis! They are a wonderful product and our daughter did assemble one and was very comfy but we real... See more
Company replied
Company details
Written by the company
Products for Measuring and Marking, Cutting, Joining, Clamping, Routing, Hardware Installation, Workspace Storage and Organization, Education and Apparel
Contact info
M6DC, Cannock, Cley Road, Kingswood Lakeside, Cannock, Staffordshire, WS11 8AA, United Kingdom
- 442038072298
- www.sakertool.co.uk
Breach of guidelines
I have bought a few things from…
I have bought a few things from Sakertool and i was happy with a few things. With things i wasn’t happy with I received a refund very quickly with no problems or issues.
Very happy with their service.
5 stars 🌟
2 April 2026
Unprompted review
Reply from Sakertool
Dear Petar,
Thank you for taking the time to share your experience. We are delighted to hear that you are happy with your purchases and that our team was able to promptly assist you with refunds for items that did not meet your expectations.
At Sakertool, we are committed to providing high-quality products and reliable customer service. Your feedback is greatly appreciated and motivates us to continue improving our products and services.
Thank you again for your support and the 5-star rating. We look forward to serving you in the future.
Best regards,
Sakertool
Mini chainsaw is compact yet powerful
Mini chainsaw is compact yet powerful, making small cutting tasks quick and easy for home or garden use, Highly recommended, Great customer support made everything smooth.
12 May 2026
Unprompted review
Reply from Sakertool
Dear River,
Thank you for sharing your experience with our mini chainsaw. We are delighted to hear that its compact design and powerful performance have made your home and garden tasks quick and easy.
We also appreciate your kind words regarding our customer support. We are committed to providing high-quality products and excellent service to ensure a smooth and satisfying experience for our customers.
Thank you again for your recommendation, and we look forward to serving you in the future.
Best regards,
Sakertool
String lights for camping create a warm…
String lights for camping create a warm and cozy atmosphere outdoors, lightweight and easy to hang anywhere, Highly recommended, Great customer support really impressed me.
17 March 2026
Unprompted review
Reply from Sakertool
Dear Harper,
Thank you for your wonderful feedback! We’re delighted to hear that your string lights help create a warm and cozy atmosphere outdoors and that their lightweight design makes them easy to hang anywhere.
We’re also glad that our customer support impressed you and enhanced your experience. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your thoughts.
We look forward to helping make your future outdoor adventures even brighter!
Best regards,
Sakertool
Sakertool Brush Cutter
This is a follow up review to two previous submissions, regarding an order for the Sakertool Brush Cutter. This gardening tool arrived without the two batteries included in the initial order. In fairness Sakertool say that they are issuing a refund so I guess that closes the matter. The batteries were not forthcoming because Sakertool say the item is ‘out of stock’. It is still advertised so beware!
Stephen Wilson
27 April 2026
Unprompted review
Reply from Sakertool
Dear Stephen,
Thank you for taking the time to follow up and share your updated experience regarding your order for the Sakertool Brush Cutter.
We’re sorry again for the inconvenience caused by the missing batteries and understand your frustration with the situation. We appreciate your acknowledgment of the refund that has been arranged, and we’re glad we were able to reach a resolution for you.
We also understand your concerns regarding product availability and listing clarity. Your feedback has been noted and will be shared with the relevant team for further review to help improve accuracy and customer experience going forward.
Thank you for your patience throughout this process, and for bringing this matter to our attention.
Saker Support Team
Problem solved!
My husband bought a car dash cam from this company which was not as advertised. He contacted them to return it giving the relevant information required, they told him they needed further information which he gave them. Again they said they required more information, he has contacted them a number of times asking what further information they require, but they are not answering his emails .
We have since heard from Customer Services and my husband has received a full refund. thank you for your help sorting this out.
6 May 2026
Unprompted review
Reply from Sakertool
Dear Nicola,
Thank you for taking the time to share your experience with us, and we are sorry to hear about the frustration you and your husband have encountered during the return process.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
We appreciate your patience and the opportunity to make this right.
Best regards,
Sakertool
I bought a Sakertool MiniChainsaw…
I bought a Sakertool MiniChainsaw package with spare chains and batteries.This was in 2023.When I came to use it to prune my gsarden bushes,both batteries were dead,even though the Charger said they were charged.I tried to contact Sakertool throughout the warranty period,and multiple times since then till the present,but got no positive reply to my request for replacement batteries or a full refund.This company is the worst company I have ever dealt with online,and I wouldn't dream of ever buying anything from them ever again.I am left with a lovely looking machine in a lovely case ,but which is useless.I would strongly advise anybody to think twice before buying from Sakertool,as they take your money and supply inferior goods.
7 May 2025
Unprompted review
Reply from Sakertool
Dear Bill,
Thank you for your message, and we are very sorry to hear about the issues you experienced with your Sakertool Mini Chainsaw package.
As the purchase was made in 2023, the product is unfortunately outside the warranty period, and we may not be able to offer a standard replacement or refund. However, we still value your feedback and would like to see if there is any possible way to help or find a suitable solution for you.
Please feel free to contact us at zqqcelia@gmail.com
and provide your order details (such as order number, purchase email, or any relevant information). We will review your case carefully and see what options may still be available.
We appreciate your patience and understanding.
Saker Support Team
Reported this Company Previously
Reported this company before.
Last October/November ordered a mini electric chain saw.
No order acknowledgement
Obviously no order number
No email address
No phone numbers.
Took ages to arrive Appeared OK and continued to work for a few months. The charger has now given up so it is not much use anymore. When challenged on Trust Pilot all the company could ask for were = YES the order number etc. Which not having any of these could not be supplied. Would I recommend this company, NO I definitely would not. Oh and the response from the company was in German!!!!!
7 May 2026
Unprompted review
Reply from Sakertool
Dear Mr Wihitehall,
Thank you for your feedback, and we sincerely apologize for the inconvenience and frustration you experienced with your order and our previous customer service response.
As we were previously unable to locate your order without sufficient information, we would like to ask you to contact us directly at zqqcelia@gmail.com and provide the following details so we can search for your order and assist you further:
Full name
Email address used for the order
Full delivery address
Approximate order date
Any payment or transaction reference, if available
Once we receive this information, we will do our best to locate your order and provide a suitable solution as quickly as possible.
Thank you for your patience and understanding.
Saker Support Team
Sakertool is good business
Sakertool is good business, we recommend it to everyone. Exceptional seller, honest, serious, I will continue to do business with Sakertool.
28 April 2026
Unprompted review
Reply from Sakertool
Dear Cader,
Thank you so much for your generous feedback! We’re thrilled to hear that you consider Sakertool a trustworthy and exceptional business. Your recommendation means a great deal to us, and we’re delighted that our honesty, dedication, and service have made a positive impression.
We truly appreciate your continued support and loyalty. Knowing that you plan to keep doing business with us motivates our team to maintain high standards and keep providing quality products and excellent service. We look forward to serving you again and exceeding your expectations in the future!
Best regards,
Sakertool
Very long delivery time and updates are…
Very long delivery time and updates are lies. 2nd time i purchased from this company and will not be doing it again. Disappointed as the stuff they sell seems ok, but they need to sort out demand versus logistics
15 April 2026
Unprompted review
Reply from Sakertool
Dear Claire,
We sincerely apologize for the long delivery time and the issues with order updates. We understand how frustrating this must be, especially since this was your second purchase with us.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Best regards,
Sakertool
Good site
Good site. Just be careful of what you buy! Experience helps.
26 April 2026
Unprompted review
Reply from Sakertool
Dear Ocean,
Thank you for sharing your thoughts! We’re glad to hear that you consider Sakertool a good site. We also appreciate your note about being careful when choosing products—experience is indeed valuable, and we always encourage customers to review product details to ensure the best fit for their needs.
Your feedback helps us continue improving our site and services so that shopping with us can be as smooth and satisfying as possible. We look forward to serving you again and helping you find the perfect products in the future!
Best regards,
Sakertool
Excellent service and hassle-free returns
The product wasn’t quite right for me, but the customer service more than made up for it. The return was handled quickly and smoothly, with excellent communication throughout.
30 April 2026
Unprompted review
Reply from Sakertool
Dear Joshua,
Thank you for sharing your experience! We’re glad to hear that our customer service made your experience positive, even though the product wasn’t quite the right fit. At Sakertool, we strive to provide smooth, hassle-free returns and clear communication to ensure every customer feels supported.
Your kind words about our team mean a lot and motivate us to continue delivering excellent service. We hope to have the opportunity to serve you again in the future and help you find the perfect product.
Best regards,
Sakertool
It is constantly updated with the order…
It is constantly updated with the order tracking and gives you options to solve any problem that may arise with the purchase. I recommend it as well.
18 April 2026
Unprompted review
Reply from Sakertool
Dear Sean,
Thank you for sharing your positive experience! We’re delighted to hear that our order tracking system and customer support have been helpful to you. At Sakertool, we strive to make every step of the shopping process smooth and worry-free, and your feedback lets us know we’re achieving that goal.
We truly appreciate your recommendation and your trust in our company. Your support motivates our team to continue improving and providing the best possible service. We look forward to serving you again for many more great purchases!
Best regards,
Sakertool
Fast shipping and affordable prices
Fast shipping and affordable prices. I really like this company for their great support and highly recommend ordering from them.
25 April 2026
Unprompted review
Reply from Sakertool
Dear kylie,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our fast shipping, affordable prices, and customer support. It’s always our goal to provide a smooth and enjoyable shopping experience, and your feedback lets us know we’re on the right track.
We truly appreciate your recommendation and your trust in our company. Your support motivates our team to continue delivering high-quality products and excellent service. We look forward to serving you again soon!
Best regards,
Sakertool
Review every order
Review every order. Every product was quality with great prices. No complaints. Will continue to do business.
8 April 2026
Unprompted review
Reply from Sakertool
Dear Mathilde,
Thank you so much for taking the time to share your experience! We’re delighted to hear that every order has met your expectations and that you’re satisfied with the quality and prices of our products. Your positive feedback means a lot to us and motivates our team to keep delivering excellent products and service.
We truly appreciate your trust and loyalty, and we look forward to continuing to serve you with great products in the future. If there’s ever anything we can do to make your shopping experience even better, please don’t hesitate to reach out.
Best regards,
Sakertool
I buy only from this fantastic site
I buy only from this fantastic site, that is became my favorite shopping website.
25 April 2026
Unprompted review
Reply from Sakertool
Dear Rowan,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Sakertool has become your favorite shopping website. Your loyalty means the world to us, and we’re delighted that our products and service have made your shopping experience so enjoyable.
At Sakertool, we always strive to provide high-quality products and a seamless shopping experience, and knowing that our efforts have made a positive impact on your shopping habits is incredibly rewarding. Your support motivates our team to keep improving and bringing you even better products in the future.
We truly appreciate your trust and look forward to serving you again for many more fantastic finds!
Best regards,
Sakertool
Very very recommend this site that sell…
Very very recommend this site that sell amazing quality products.
25 April 2026
Unprompted review
Reply from Sakertool
Dear Kyle,
Thank you so much for your kind words and for recommending our site! We’re thrilled to hear that you’re satisfied with the quality of our products. At Sakertool, we always strive to provide not only excellent products but also a great shopping experience, and it’s incredibly rewarding to know our efforts are appreciated.
Your support and feedback mean a lot to us, and they motivate our team to keep improving and bringing you even better products in the future. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always happy to help.
We truly appreciate your trust in us and look forward to serving you again soon!
Best regards,
Sakertool
I've found a lot of great products for…
I've found a lot of great products for good prices using Sakertool. Great company!
23 April 2026
Unprompted review
Reply from Sakertool
Dear Jason,
Thank you so much for your kind words! We’re thrilled to hear that you’ve found great products at good prices using Sakertool. Your satisfaction is our top priority, and your feedback truly motivates us to keep providing the best service possible.
If you ever need assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Sakertool
Sakertool an honest and professional company
We ordered 2 of Sakertool’s ergonomic chairs but unfortunately couldn’t assemble because of our arthritis! They are a wonderful product and our daughter did assemble one and was very comfy but we realised that we couldn’t take them out for our day trips so we asked for a refund which we got within 2 days!!! Also did not have to return because we were genuine! So refreshing in this Money-grabbing and shamming world! Thanks you Sakertool!
29 April 2026
Unprompted review
Reply from Sakertool
Dear Kate,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you found our ergonomic chairs comfortable and that our team was able to provide a quick and hassle-free refund. At Sakertool, we strive to make every transaction smooth and fair, and your kind words truly mean a lot to us.
We completely understand the challenges you faced, and we’re glad we could make the process as easy as possible. Your feedback encourages us to continue prioritizing honesty, transparency, and excellent customer service in everything we do.
We hope to have the opportunity to serve you again in the future, and we’ll always do our best to make your experience with Sakertool as positive as possible.
Best regards,
Sakertool
All the products I've bought here so…
All the products I've bought here so far were of great quality and delivered in a short amount of time, I save a lot of money by buying here.
23 April 2026
Unprompted review
Reply from Sakertool
Dear Jamie,
We’re delighted to hear that you’ve been satisfied with the quality of our products and the fast delivery. It’s wonderful to know that shopping with us has also helped you save money.
Your support means a lot to us, and we are committed to maintaining the high standards you’ve come to expect. We look forward to providing you with the same quality, service, and value in your future purchases.
Thank you again for choosing Sakertool !
Best regards,
Sakertool
As long as I use the Sakertool platform…
As long as I use the Sakertool platform I have not had any problems.
13 April 2026
Unprompted review
Reply from Sakertool
Dear Evelyn,
We’re thrilled to hear that your experience with the Sakertool platform has been smooth and trouble-free. It’s great to know that our service has consistently met your expectations.
Your support means a lot to us, and we look forward to continuing to provide a reliable and seamless experience for all your future orders.
Thank you again for choosing Sakertool!
Best regards,
Sakertool
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