Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man Polite, courteous and very helpful and knowled... See more
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With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, United Kingdom
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Replied to 37% of negative reviews
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Extremely helpful engineer, who identified the problem quickly, explained clearly what the options were, and then carried out the proposed repair which has (at least so far!) been succesful. He also explained how to minimise future problems.
The only reason I didn't give 5 stars is because the company's charges are high. But I'd rather pay a high price for good quality work than the reverse.

Reply from Saniflo Specialists
Excellent service. Very helpful and polite. Would definitely recommend.

Reply from Saniflo Specialists
Not sure who our engineer was as he didn’t but his name on his card.
He came and sorted our blocked loo and sink with minimal disruption.
Very professional and friendly
He visited Crosby area around 3.30pm if it helps name him

Reply from Saniflo Specialists
From the first phone call to the engineer fitting the unit, it was seemless. Fantastic customer service and great engineer.

Reply from Saniflo Specialists
The engineer, Craig, was excellent. He quickly identified the problem we had and talked me through the options available in a very clear and helpful way. When he had finished he cleaned up and left our bathroom spotless. Excellent job all round.

Reply from Saniflo Specialists
We were given a quick appointment. The engineer arrived at time arranged.The problem was diagnosed and sorted quickly by a very pleasant engineer.
Thank you.

Reply from Saniflo Specialists
Very efficient, helpful and professional service , engineer was polite and very helpful,

Reply from Saniflo Specialists
Craig was excellent, got the unit running again, cleaned and serviced. Was informed of arrival time one hour before and he arrived right on time. Can I give 6 stars?

Reply from Saniflo Specialists
Toilet stopped working on Saturday, made an request that same evening and had a call out booked for early Monday.
Craig Peck came out and did a fantastic job. Everything was explained clearly in regards to whether I receive warranty, the costs, aftercare and payment.
Job was done in no time and place was left tidy. After having the original toilet done by another company, I will definitely stick to Saniflow moving forward. The difference in professionalism and service is highly noticeable.
Thank you.

Reply from Saniflo Specialists

Reply from Saniflo Specialists
Service booked within a week. Old Saniflo needed replacing and engineer had some on his van. So price agreed as work done all in a short time. Friendly and helpful engineer - Ethan from Gloucester office. Would highly recommend.

Reply from Saniflo Specialists
My initial call was answered promptly and an appointment made next day engineer arrived on time completed job fast and efficiently explained everything clearly and left everything in place and clean

Reply from Saniflo Specialists
Engineer turned up on time. Fixed my problem and gave good advice. He cleaned up after himself and was very professional and knowledgeable.

Reply from Saniflo Specialists
Fantastic service. A text message last night and an expert fixed our toilet by the following lunchtime. Reliable and friendly staff. I would highly recommend!

Reply from Saniflo Specialists

Reply from Saniflo Specialists
Saniflo was in the house when we moved in 8 years ago, started to not fully empty and show signs of failing. With no idea of how old the unit was or what was wrong I trusted saniflo specialists and was delighted with their service. All sorted in an hour and working perfectly.

Reply from Saniflo Specialists
Ethan was brilliant, had the job fixed in under an hour and explained what he was doing at each step of the process, full confidence in this service

Reply from Saniflo Specialists
Ethan was exceptional right from reporting the issue I was informed of my 2 hour window by the company. I received a text 30mins before to let me know he was on his way. He was very professional and expert in his field very lovely personality.
Thank you very much Ethan and Saniflo specialists!!! Good job.

Reply from Saniflo Specialists
Absolutely fantastic, from booking a call out to being kept informed of a time of arrival of the engineer.

Reply from Saniflo Specialists
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