First time ever buying a sat nav update for my BMW 320D so had no idea on the process or what product I needed to buy. Asked a few questions over email and very fast helpful response with clear de... See more
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THIS COMPANY HAS NOTHING WHATSOVER TO DO WITH www.satnavupgrade.com Or who is now trading as www.navigationupdate.co.uk THERE IS NOBODY CALLED ARRON or Ibraheem WORKS FOR THIS COMPANY PLEASE CHECK BEFORE LEAVING FEEDBACK
3 glenmount, KA6 7TS, dalmellington, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick efficient service, and excellent follow up to get me sorted when I had some minor installation issues.

Reply from Satnavupgrades
Changed car recently so went to Rusty as usual for map update. Had a few technical issues which he resolved very quickly on line. Excellent support n help.

Reply from Satnavupgrades
As always excellent service - And the right product, as always.
The best!

Reply from Satnavupgrades
Excellent service very good advice and follow up to see if you needed any assistance. Great value for money for a great product you can’t ask for more. Buy with confidence and enhance your driving experience by updating your vehicle’s navigation map’s software.

Reply from Satnavupgrades

Reply from Satnavupgrades
Excellent customer service, absolutely no problems updating the maps on my 65 plate X1 to 2024.Brilliant company

Reply from Satnavupgrades
DVD High Europe DVD 2022, only got one disc at first. But the excellent customer support identified the problem and sent the second disc. Works perfecly.
Very serious business, highly recomended.

Reply from Satnavupgrades
Great product and service as always (repeat customer).
Outanding customer support and patience during resolution of installation error caused by myself very much appreciated.
Thanks to Rusty once again 👌

Reply from Satnavupgrades
Purchased an update for my son’s car. The sad card didn’t read and I was advised to return it for a replacement . A new card was sent and all works fine. Great communication and I highly recommend. Will definitely use again.

Reply from Satnavupgrades
Excellent service, 3rd purchase from Rusty,
Any queries are answered quickly.

Reply from Satnavupgrades
Good value, great product range and excellent customer service if you need a bit of help....!!

Reply from Satnavupgrades
This sat nav upgrade is the genuine article came with step by step guide I can now use my 2010 x5 sat nav to its full potential.

Reply from Satnavupgrades
Excellent service as always, 2nd purchase from Rusty, sadly still not got my new estate on but that’s to be expected (barely on Google yet)
Amazing communication due to me being incompetent with file loading, so simple instructions sent and was all sorted.
Brilliant value for money comparing the alternative of £80 from BMW!!

Reply from Satnavupgrades
Rusty is a very easy guy to talk to and made buying a map upgrade a very satisfying experience, plus I saved £14 on official BMW upgrade, which I did pay for but couldn't access despite lengthy phone call to BMW so ended up with Satnavupgrades. Thank you Rusty, will definitely use Satnavupgrades again. John

Reply from Satnavupgrades
I have used SATNUV UPGRADES for many years, the best and most economical way to up upgrade, helpful if you have any issues.
I would recommend to all

Reply from Satnavupgrades
Best on the market!
Fast, efficient and highly recommended!

Reply from Satnavupgrades
Bought an upgrade for my Gla200d very good service very help and very quick service from steve

Reply from Satnavupgrades
Purchased 2024 map updates and bmw software to enable wireless apple car play. My limited knowledge of IT created a few problems but Alistair quickly responded to solve them. Great customer service.

Reply from Satnavupgrades
'Rusty' aka Alistair Stewart will not communicate with me by email - a feature of his 'service' many have experienced. So a robust response/review to the completely misleading, untruthful reply to my initial review is justified ...... .........
My suggestion to anyone considering an order with this guy is to read the many 1* reviews first. If you want BMW/Mini Satnav upgrades this store seems to offer a far better service - such as FSC Codes.
The reply from 'Rusty' was as follows ................
“Very unfair review its stated in the listing if the cars software has been updated by BMW you will need cable & laptop Also no usb has been returnded to me if it comes back will refund the £10. the £25 is non refundable as stated in the listing”
“Very unfair” - absolutely not, quite the opposite, factually correct and rather too generous.
“Stated in the listing ………”. Because I ordered direct with you by emaiI, I never looked at your website. You advised me which upgrade I needed with absolutely no caveats or mention of technical issues, so I ordered and paid.
“ Non refundable…..” As above, no mention of this in my direct email dealings with you.
“No USB has been returned to me” - I DON’T BELIEVE YOU which means I consider you to be lying! My address labels are printed in a BOLD & LARGE typeface, they never fail to be delivered. It was returned in your packaging with my bank details inside so, LOOK AGAIN - you’ll find it.
If you supply unusable software, as standard, you should offer a refund, obv not the whole cost. This would be considered a fair, honest ethical policy, something your business lacks.
All this because 'Rusty' refuses to give me a £25 refund - short sighted and indicative of unethical business practices.
Frank Baldry

Reply from Satnavupgrades
Rusty was super helpful and very happy with the update. Clear instructions and worked a treat.

Reply from Satnavupgrades
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