Save On Life  Reviews 

328
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the advisors for being friendly, knowledgeable, and patient, taking the time to explain options clearly and answer all questions thoroughly without any pressure. Many reviewers highlight the excellent customer service, noting the efficiency and ease of the process from the initial contact through to completion. People found the overall user experience straightforward, quick, and easy to understand, even when navigating complex personal situations. The staff are often described as professional, attentive, and helpful, ensuring a smooth journey. Additionally, the company is praised for finding suitable policies at acceptable or fantastic prices, effectively meeting individual budgets and specific needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, helpfulness, and... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy, quick, and clear.... See more

Price

Reviewers mention positive feedback about price, with many finding the prices very reasonable and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more

Rated 5 out of 5 stars

I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more

Rated 5 out of 5 stars

Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more

Company replied

Rated 5 out of 5 stars

My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more


Company details

  1. #97 of 176 best companies in Insurance broker
  2. #7 of 12 best companies in Accident insurance company
  3. #14 of 44 best companies in Home Insurance Agency
  4. #15 of 21 best companies in Income Protection Insurance Company
  5. #76 of 230 best companies in Insurance agency
  6. #42 of 53 best companies in Life Insurance Agency

About Save On Life

Written by the company

At SaveOnLife, we have been dedicated to helping thousands of customers across the UK find the best deals on Life Insurance and Income Protection since 2012.

We pride ourselves on offering a simple, efficient, and user-friendly experience that allows you to compare and purchase policies online with ease. Whether you’re looking for Life Insurance, Income Protection or Accident Protection, our straightforward system guides you through every step based on your age, health, and coverage needs.

We have built an excellent reputation for serving customers with a wide range of needs. We understand no two people are the same and with our wide product range we are nearly always able to help you get cover no matter your circumstances.

Our goal is to make the process as hassle-free as possible, giving you access to the most suitable options in minutes. You can complete most purchases online, but if you prefer personal assistance, our friendly insurance experts are always available to provide tailored guidance over the phone.

At SaveOnLife, we prioritise affordability and transparency, ensuring that you get the best value while feeling confident in your protection decisions. Trust us to help you secure the right cover for you and your loved ones.

So if you're ready to get started, simply click the button below to begin your quick and easy journey to securing the right protection for you and your family. Get AN ONLINE Quote

Contact info

Get a Life Insurance Quote

Online Life Insurance and Income Protection Quotes from SaveOnLife

4.8

Excellent

TrustScore 5 out of 5

328 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(328)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service to find the right life insurance for a hibs fan

I read about save a life on the Hibs Facebook page, I enquired and received a phone call from Neil who was very clear with information and friendly to chat with. I explained I was thinking of life insurance before I turn 50, and he found me a great insurance policy for me and my kids. Which wasn't too expensive. And the best part, won a mascot experience for my son for a Hibs game.
Im very happy with the service I received from neil and save on life and would highly recommend if thinking of insurance.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Bonaccordlife. Excellent service.

Bonaccordlife
Peter McDonnell.
Excellent personal attention.
I had searched for life insurance that didn’t require health checks. Peter rang me and patiently guided me through the various options. I was worried it would be stressful but Peter was just brilliant. I was particularly grateful that there was no ‘hard sell. I wasn’t rushed and my budget was respected. Peter is a credit to the Company. What a relief to have the policy sorted. Highly recommended. I chose Sun Life.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Joan was very informative, listening to what I needed and giving me all the options to consider. No pressure to take out a policy and fully explained each type to me.

27 February 2026
Rated 1 out of 5 stars

The email i have received is not what I…

The email i have received is not what I agreed think I am going to cancel

25 February 2026
Save On Life  logo

Reply from Save On Life

I’m really sorry to hear this, that certainly doesn’t sound right.

It may simply be a misunderstanding in the documentation, but we’d really appreciate the opportunity to look into this before you make any decision to cancel.

I’ve passed this to our compliance team and they’ll be in touch with you shortly to review everything and clarify what was agreed.

We’re here to help and will make sure this is resolved for you.

Rated 5 out of 5 stars

Bonaccordlife

I had been looking to update my life insurance cover as my existing policy only covered me until the age of 70, I plan on living a lot longer than that. After online searches I received a call from Julie Owen of Bonaccordlife. Julie was exceptional, she provided clear, concise information on policies available to me at very reasonable premiums. I would highly recommend Julie and Bonaccordlife. Well done Julie, you are an asset to your company. Huge thanks.

27 January 2026
Rated 1 out of 5 stars

I cancelled the policy I wasn’t in a…

I cancelled the policy I wasn’t in a financial situation to pay what they asked. I cancelled it 2 weeks ago and it’s took all my money I had in my account

19 January 2026
Save On Life  logo

Reply from Save On Life

Hi Sophie, thank you for leaving your review and I’m really sorry for the stress this has caused.

I can see from our notes that the policy was taken out online and a cancellation email followed shortly afterwards. We did try to contact you a few times to explain the cancellation steps and help prevent any further payments, but we weren’t able to reach you in time.

That said, we completely understand your situation and you are entitled to a refund. Please contact our compliance team as soon as possible and they will confirm the cancellation and refund process.

We’re sorry again for the worry this has caused and we’ll make sure this is resolved promptly.

Rated 5 out of 5 stars

Save on Life Searched the Market for…

Save on Life Searched the Market for best policy to suit my arrangements for end of life scenario .
Quick concise straight forward discussion to finalise details concerning Funeral details at an acceptable price .

26 January 2026
Save On Life  logo

Reply from Save On Life

Thanks for your lovely review. We’re really pleased we could help you find the right cover and keep everything clear and straightforward, while making sure your arrangements are in place at a price you’re comfortable with. If you ever need to review or update anything, we’re here to help.

Rated 5 out of 5 stars

Bon Accord - Life Insurance

Mr Peter McDonnall was more than patient and understanding. Thank you so very much at such a personally challenging time.

26 January 2026
Save On Life  logo

Reply from Save On Life

Thank you for your kind words. We’re really glad Peter was able to support you with patience and understanding during such a challenging time. We’ll be sure to pass your thanks on to him, and please don’t hesitate to reach out if you need anything further.

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