Save On Life  Reviews 

328
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and patient, providing clear explanations and helpful advice. Many people highlight the excellent service, noting the efficiency and ease of the process from start to finish. The user experience is frequently described as smooth and straightforward, with advisors making everything easy to understand without pressure. Consumers appreciate finding affordable covers and excellent deals that fit their budget, often describing the prices as fantastic and reasonable. The overall sentiment indicates high satisfaction, with many reviewers recommending the company for its professional and attentive approach to customer needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and clear... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and helpfulness of... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy process from start to finish.... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more

Rated 5 out of 5 stars

I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more

Rated 5 out of 5 stars

Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more

Company replied

Rated 5 out of 5 stars

My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more


Company details

  1. #97 of 176 best companies in Insurance broker
  2. #7 of 12 best companies in Accident insurance company
  3. #14 of 44 best companies in Home Insurance Agency
  4. #15 of 21 best companies in Income Protection Insurance Company
  5. #76 of 230 best companies in Insurance agency
  6. #42 of 53 best companies in Life Insurance Agency

About Save On Life

Written by the company

At SaveOnLife, we have been dedicated to helping thousands of customers across the UK find the best deals on Life Insurance and Income Protection since 2012.

We pride ourselves on offering a simple, efficient, and user-friendly experience that allows you to compare and purchase policies online with ease. Whether you’re looking for Life Insurance, Income Protection or Accident Protection, our straightforward system guides you through every step based on your age, health, and coverage needs.

We have built an excellent reputation for serving customers with a wide range of needs. We understand no two people are the same and with our wide product range we are nearly always able to help you get cover no matter your circumstances.

Our goal is to make the process as hassle-free as possible, giving you access to the most suitable options in minutes. You can complete most purchases online, but if you prefer personal assistance, our friendly insurance experts are always available to provide tailored guidance over the phone.

At SaveOnLife, we prioritise affordability and transparency, ensuring that you get the best value while feeling confident in your protection decisions. Trust us to help you secure the right cover for you and your loved ones.

So if you're ready to get started, simply click the button below to begin your quick and easy journey to securing the right protection for you and your family. Get AN ONLINE Quote

Contact info

Get a Life Insurance Quote

Online Life Insurance and Income Protection Quotes from SaveOnLife

4.8

Excellent

TrustScore 5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(328)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional informative was Very…

Very professional informative was Very happy with the service I received and patient with me when I asked him a question. Well done Peter 👏

20 January 2026
Save On Life  logo

Reply from Save On Life

Thank you for your kind review. We’re really pleased to hear you were happy with the service and that Peter was professional, informative, and patient in answering your questions. We’ll be sure to pass on your feedback to him.

Rated 5 out of 5 stars

Life insurance

Very helpful and polite with my questions
And was not pushy to me to buy straight away.
I will get the wife to speak to them, for her life insurance.

15 January 2026
Save On Life  logo

Reply from Save On Life

Thank you for your review. We’re really pleased to hear you found the adviser helpful, polite, and not at all pushy. We’ll be happy to help your wife whenever she’s ready, and thanks again for considering us.

Rated 5 out of 5 stars

Very helpful and personable advisor

Very helpful and personable advisor. Made the process easy without being pushy. I liked that she gave me time to consider her suggestions and to read through the literature without pushing for an immediate decision.

2 December 2025
Rated 1 out of 5 stars

Very helpful

Very helpful

6 November 2025
Save On Life  logo

Reply from Save On Life

Thank you Kim, we’re pleased you found our team helpful! Your comment seems very positive, so if the one star rating was accidental, you can update it via your original review link. We appreciate your time and feedback either way.

Rated 3 out of 5 stars

Absolute pain amount of calls

Absolute pain amount of phone calls. Thought was using sun life not an agent. Agent Guft card 6mths quote when checked is less than Sun life who's gift card was 3months. Plus this company still trying to get me to top up again. Don't understand budget quite forceful.

29 October 2025
Save On Life  logo

Reply from Save On Life

Dear Margaret,

Thank you for taking the time to share your feedback. I’m really sorry to hear about the concerns you’ve had.

I can confirm that the gift card is provided directly by SunLife, so you’ll receive the same amount and on the same terms as if you had taken the policy with them directly.

Regarding the number of phone calls, I can see that we attempted to contact you five times after your purchase to make sure everything was okay. We’ve since reduced this to a maximum of three attempts for future customers.

I’ve passed your comments to our Compliance and Customer Service teams, who will reach out to you by email to help resolve this to your satisfaction.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look