State Bank of India Reviews 

The collection team of this bank behaves unprofessionally, often resorting to threats instead of understanding the customer’s situation. They talk about legal action and home visits without any empathy. It feels like being a PSU bank, they act above all rules, and even RBI intervention seems ineffective. Very disappointing experience.

Not even the worst customer service and WORST services specially Kanhangad branch , their app Yono is also the WORST Bank app ever. Like their staffs, they think everyone in world is only having SBI in their mind.

SBI is dependable for basic banking services, especially with its wide branch network. However, customer service can be hit or miss , and digital platforms sometimes lag behind private banks.
A decent option if you prefer traditional banking with good reach.

Worst internet banking and most of the times server down issues.

this bank login is a waste of time i use kotak i use axis with no problem but this bank under the pretext of security want you to change not only login password but also profile pass word every time.hopeless net banking same as their hopeless employees in th bank branches

I have had a letter saying my account is now inactive. I have tried to log on throughout the time with this bank and can never log in because I can't even put the secret code in that is displayed on the screen. WHY IS THIS BANK SO DAMN DIFFICULT TO DEAL WITH? I just want my money back and close the accounts. Please SBI SORT YOUR ONLINE BANKING AND AP OUT!!

Waste bank 🏦 i hve faced many problems in transactions in this back since morning the back server had issues couldn’t able to transfer

The worst banking experience!!!! They cut money in the name of mandate charges, despite keeping my account funded on time.. Worst Banking Policy!! Worst Service.. I am quitting SBI

Having a terrible experience setting my SBI debit card PIN. The system allocates some temporary PIN which I am supposed to use at any SBI ATM to set my Card PIN. Google Maps is showing so many SBI ATMs in and around Viman Nagar Pune, most of which are closed/non-existent. The one which is there in not functioning. And the PIN has to be set in 24 hours. What nonsense! Pathetic banking system. Complicated and cumbersome banking processes. Disinterested and unresponsive banking staff, gossiping away and whiling away their time. It's high time SBI stems this rot in their system.

Worst response branch manager
Kovilur

Worst Bank. Bad Customer service at their Kottayam Main Branch in Kerala, India. The Branch Manager gave so much misinformation about SBI Life Insurance.
Cant understand why such people are made branch managers.

My experience for last 20 years is the same, be it in Kolkata (07423,New Ballygunge Haltu Br.),or at the IT Park, Dehradun, Uttarakhand Br. From the Br. Manager downwards, people are always caring, helpful and extend service or reply to query with a graceful smile. From the viewpoint of a nearing septuagenarian, I may probably say that though behaviour of a person is purely a trait of one's character, but, at commercial places, the level of interaction is thoroughly reciprocal. Both the service provider and the receiver need to be patient and cooperative. A smile costs nothing but brings in invaluable peace of mind.

I was banking at Sbi doorvani nagar.bangalore .
It's probably the WORST BANKING SERVICE you can ever find.Manager is incompetent and doesn't know how to manage and allocate work for the staff and as a result customers suffer!
I wanted my resident account changed to NRO account and they kept me in ignorance and took 5 months and as result I lost more than 55 lakhs rupees in mutual funds. WORST POSSIBLE BANK EVER IN THE WORLD .THE SAD THING IS SBI HEAD OFFICE DOESN'T DO ANYTHING ABOUT IT.

Very bad customer service, you have to learn from customer satisfaction service from HDFC bank , very third class service you provide. I am suffering from last 6 months for YONO registration and go many times my branch but there is no any resolution from your side . Now I decided to remove account from your third level bank .

Worst bank ever!!!

From the first contact to completing opening of an account Gurbinder Manager and Anoop were very supportive. The branch is clean and the staff really friendly 🙏😊

Went to East Ham branch to open bank account as could not do it online. The bank official was very helpful but after 5 weeks account still not open. No contact made. A Fortune 500 company. I would say a misfortune

I am highly impressed with the customer service experience and fast resolution provided by the whole team including SBI branch manager. They helped in resolving my mothers pension delay.

Im not happy your help line number not working and agent not solved my problem,