State Bank of India Reviews 

The most terrific experience with staff and their work.due to their careless work they almost blame the customer as thief.very poor working and management support.(SBI kuttudankadu branch)

This is a separate company from the Indian Bank. I found very helpful people in the London office. They took time to answer questions I had.

I am an account holder with online banking in SBI Rajajinagar 1st block branch for over 3 decades. Today, I wanted to transfer an amount urgently online to my consultant .Therefore I logged on to internet banking and since I needed to add a beneficiary to do it I tried to login using profile password. It did not work inspite of giving correct details and I was blocked from changing it after 3 attempts for none of my fault. Then, thinking of other ways to transfer the money I selected online quick transfer and tried to transfer the desired amt and after following their procedure correctly in the end I got a notification that due to suspicious activity your transfer has not been effected. Therefore I logged out and after sometime I tried logging in but I got a message that my account has been deactivated and I have to go to my home branch to activate the same. I contacted customer care nos only to get the same answer and e-mails with similar replies, but nothing in the direction of solving the issue online. The branch's telephone was not working and there was no branch managers telephone mentioned anywhere on the web. I am 73 years old with heart trouble and the home branch is situated 13 kms from where I stay. Senior citizens naturally opt for internet banking to avoid travelling and waiting. Moreover, online transfers are fast and convenient. I naturally got frustrated. In the name of ensuring safety and security these banks are harassing it's customers without knowing their pains. I feel that they cannot imagine the customers point of view and make rules to serve their purposes.I don't know where we are going to end up with such pathetic rules and customer care. They have courteously lettered readymade unrepliable emails to answer a person's query. I hope someone will take initiative to set right this kind of harrasment. An online alternate shall always be there to solve any problem faced by customers unless it has some criminal background. More apt, in a situation where banks softwares don't work properly always. I think efficiency is thrown to the winds leaving customers at cross roads!
Dasharathi KR
Sr cit/retd jt dir CPRl bng

I suggest all public,who is holding a account with SBI. Pls visit Home Branch only, or else you will suffer a lot. Yesterday I have visited local Kavali main Branch for address change and atm card and net banking. I got services for address change and atm card,but I couldn't get service for net banking. Because non home branch. I got these also after spending 2 + hours time in the bank. Front desk staff serving the customer by eating GUVUA Fruit. This is how bank are functioning. Chief manager is working like front officer. All transactions,he is authorising and people are waiting in front of Manager Cabin. It's look like Govt Office.

SBI KODUVALLY BR.,
(IFSC: SBIN0001442)
KOZHIKODE , KERALA

Each time I want to use the SBI deposit machine, they do not work. There are two Automatic Deposit Machine in front of the SBI Bank at Koduvally, in an A/c room. They never function. It is an utter waste of money for the bank and for the bank's share holders, to keep these idiot boxes.

And for the customers, the doors are shut at 4:00 PM everyday, closing all the business with the public. Is this the way for the bank to operate?

dear bank this is to let you know that we have tried multiple time to reach out to you for the concern and queries in sbi customer support where as we were even unable to reach out to you as your ivr services are not up to mark although i am entering all the details ask by ivr for resolution where as the ivr is routing me to the wrong path. even though i have all the details which are recieved from sbi bank .
name - Deepak Kulshreshtha
mob - 8319493802
bank - sbi

please reach out to as soon as possible me over to the given details

Video Kyc is Very Delaying. I waited 1 hour for it but still not received any response

Extremely inconvenient service, especially for senior citizens.
Every step with this bank is unnecessarily complicated and time-consuming. Resolving even a simple issue takes hours and wastes an entire day. The staff seems unbothered, and the process lacks efficiency. On top of that, the website is slow and glitchy, making things even worse. This system seriously needs improvement—very frustrating experience overall.

One of the irresponsible and worst service bank. My wife lost money without any information and bank is not taking any responsibility. Hence we all family members moved account to other banks which we are getting fantastic service.

This bank is a masterclass in inefficiency and indifference. Service? Non-existent. When interest rates go up, they’re lightning fast to increase yours—no communication needed. But when rates fall, it’s a different story: you must draft a formal letter to the branch manager just to request what should be automatic. If you don’t, they’ll quietly continue charging the higher rate without hesitation.
I followed up, only to be told they “forgot” to respond. Translation: unless you chase them repeatedly, they won’t lift a finger. This isn’t just poor service—it’s deliberate negligence. And for a public sector bank, that kind of complacency and lack of transparency is downright unacceptable.

I am extremely disappointed with the service at SBI Riddhi Residency branch.

I have an NRO account with this branch and have lost access to online banking for over three years. Despite meeting the branch manager in person three times during my visits to India, nothing was resolved. I was given only false promises and excuses.

I have sent numerous emails asking for help—not a single reply. This level of negligence and lack of accountability is completely unacceptable.

I am frustrated, stuck without access to my own funds, and don’t know what else to do. If you are considering banking here, think twice, because once you face an issue, you will likely be ignored and left helpless like I have been.

I expect SBI to take this complaint seriously and finally resolve my access problem, but based on my experience so far, I don’t have much hope.

As an NRI both NRE and NRO accounts transferring money on time is very important. I have lot of bad experience's by not receiving OTP as SMS to transfer money... Worst online experience.

One star ku killa yennalma irukoo athuthan yennoda feedback. Customer kitta yepdi react pannanum kooda therila niga yenna bank vachu run panriga. Ithu government bank vera🤬. 1st accounts yepdi open panrathunu paakratha vida customer kitta yepdi behave pannanum knowledge ah open panni paaruga.

Sbi bank hatgon branch in murtizpuer akola dist .. bank officer is hope less compunction..and rifle beywer ..so I m not satisfy...

I am deeply disappointed with the service provided by SBI (State Bank of India) in Himachal Pradesh. In urgent and emergency situations, the attitude of the staff is highly uncooperative and careless. It appears that customer needs and emergencies do not matter to many of their employees.

Instead of assisting with empathy and urgency, the staff often show egoistic behavior and a complete lack of professionalism. This kind of service is unacceptable from a nationalized bank that is supposed to serve the common people.

I sincerely request the concerned authorities to take strict action to improve the attitude and efficiency of SBI employees in Himachal Pradesh.

SBIUK is following indian bank tradition. I have been ISA customer since 10 years and when I ask to transfer ISA, bank want to do KYC before transfer. KYC is only done in India regularly. KYC means KNOW YOUR CUSTOMER. I am disable person aged 74 and bank wants me to visit branch with my passport and proof of address (like bank statement with address). I could not drive, so I have to take someone to drive to branch about 12 miles and then fill up necessary forms and sign. I took me one hour in branch to fill forms. This kind of practice happening in UK by SBIUK which is very shameful. I would not bank with SBIUK anymore for this kind of behaviour. In UK all banks check electronically customer idendity, but this bank is wasting customer time. I am glad I left SBIUK. Branch never,,,never means never answer calls and transfer call to call centre, which never helps. If you want to regret, then keep banking with SBIUK. Choice is yours.

Worst website in banking history. Fails way too often. Disappointing experience.

Very bad service

From half hour I'm trying to reset my password and I'm stuck and it block for the day worst experience.